Nothing

The property was clean, comfortable, and accessible. Staff was exceptional especially at Mama’s kitchen restaurant (Jarat and team), the front desk team, lobby, and room service.

Stayed in March 2025

The beach. If you are looking for a nice beach and clear water then you will be disappointed.

The staff was super friendly and breakfast was really good. Beds are very comfortable offering enough pillows.

Stayed in February 2025

Nothing. The only thing if you had mobility issues the steps may be an issue.

Everything. The staff were amazing. The food was amazing. The room - the bed was very comfortable, the from was large with a bath and shower.

Stayed in January 2025

The beach was a disappointment - not like what I expected to find in Phuket. The abandoned condos on the hill detracted from the ambiance

The pool and the room were very good. All the employees were fantastic.

Stayed in February 2025

none

the room, the view, the beach, swimming pool, fitness, spa, kid's club, beach bar, fabulous breakfast, romantic dinner by the beach, distance from airport, the service by happy staffs

Stayed in February 2025

The long distance to old town or any activity in the island

The spacious rooms, the spa, restaurants

Stayed in December 2024

It's a bit boring. the garden view is kinda useless, not pretty at all. The location is really really bad for tourists. Only suitable if you'd like to be near the airport. Everything is expensive in the hotel (spa, food, massage) and because of the location you can't go to restaurants in walking distance. I end up getting delivery food. In my opinion not worth the price.

Swimming pool and service was nice. The beach is also pretty quiet and clean. Overall everything is just standard nothing bad happened.

Stayed in December 2024

Nothing

Staff and location

Stayed in December 2024

breakfast, pool access

Stayed in November 2024

Lovely hotel, good location close to airport. Nice beach. Staff excellent. Food good.

Stayed in November 2024

The breakfast buffet was OK and would rate it 8.0. However, the hotel should re-think the Indian buffet items, since the items I tried lack Indian spices and taste. The nan bread wasn’t close to true Indian nan that is normally cooked in an Indian clay oven. Either do Indian right or not at all. On the beach, the hotel set up a volley ball court and small football field that my son and I enjoyed.

The restaurant by the beach called Mamma’s kitchen was quite good, they actually made nan bread better than the larger kitchen and the food was quite good. The manager there was very personable, along with very friendly other staff, and best of all the prices were quite reasonable, which is unusual for high end hotels. The Marriott there has landed on a great concept that deserves replicating to its other hotels.

Stayed in October 2024

Big Fish served good sea and international food but slightly overpriced especially that one discovers small print add ons, and service charge, and tax, and tips on top of the menu price,; a view on a construction site nearby, airport proximity (audible when on the beach but on the other hand entertaining to watch from the distance air traffic)

Great location in a bay with beautiful sandy beach, water channels concept at the property, nature, Very friendly staff, great custom drinks, overall ambiente!

Stayed in October 2024

Friendly staff

Stayed in September 2024

Nothing

Everything

Stayed in August 2024

property is a class apart, well maintained and the room which we stayed in was just WOW, the staff are very polite and humble, b/f buffet was outstanding , and everything looked and tasted five-star quality. really worth it

Stayed in September 2024

This is my second stay at this beautiful resort, everything was great, thanks to all the staff everyone was active and smiling

Stayed in September 2024

Not situated on the nicest beach. Have to be a mountain goat to walk around resort. Lots of ++ taxes on services and products. Very basic room with no view for $350 AUD $45 AUD for a basic cocktail. $450 for a two hour massage, Really! This is Phuket

clean and close to airport.

Stayed in August 2024

Staff is amazing and very accommodating

Stayed in July 2024

Actually, everything is nice

We like the design the layout of the units the masses of all buildings

Stayed in June 2024

The beach is not good at all

.

Stayed in June 2024

close to airport... but far from other attractions....

perfect resort... the pool access from room was awesome ......

Stayed in June 2024

Food was great! Pool was amazing and the beach absolutely beautiful.

Stayed in June 2024

The rooms and bathroom are full with mosquitos and every time it gets cleaned they are back again because the door is left open to clean. I think the design of the bathrooms is very dark and layout/damp environment means that mosquitos are attracted there is a lot of damp from the shower and bath being open to each other I think they need to be separated by a glass. Mosquito lamps should be provided as a solution.

The property is amazing so beautiful everything about to location/design/facilities. The pool is incredible. The beach is a lot more private than most hotel beaches in phuket. The location is super close tot he airport but felt remote. The food was fantastic!

Stayed in April 2024

1) Excessive Mosquitos make it impossible to enjoy the outdoors - regular fumigation of grounds would have helped 2) Poor air-conditioning in restaurants 3) Impossible to even consider eating outdoors at Mama's due to 1) and lack of fans/air circulators 4)The most extensive menu was in Room Service - there should have been more local selections in Big Fish. The Andaman Kitchen somehow does not give the vibe of a beach resort and is extremely dull in the evenings.

Stayed in May 2024