I really struggled with the staff at this hotel I found them rude and unhelpful. They weren’t very approachable unlike staff at every other hotel we have been to in Thailand. The ‘standard’ room was basic and on the Main Street. We also had to buy our own toilet roll as it wasn’t replaced for 3 nights.

The pool on the beach is an ideal location and well kept. It is really big and clean. The food and drinks at the pool bar were good and reasonable.

Stayed in April 2024

The rooms and not comfortable at all. the walls were dirty, the bed was hard and not comfortable at all. the airconditioning was not working properly, even after the technician checked, it did not work. there were no empty loungers or chairs by the pool. and you have to pay extra for the day beds.

the location is nice

Stayed in March 2024

Bigger room

Great value for money, pool And location exceptional and great choice at breakfast xx

Stayed in April 2024

Very tired looking Sun beds broken

We up graded on arrival.. the bungalow was tired looking, the sun beds were broken. The location was good. The staff were very helpful. Breakfast was ok . Reminded us of buttons in the uk 10/15 yrs ago.

Stayed in April 2024

As above .

Not much. Concrete room no balcony. Felt like I was in a prison.

Stayed in March 2024

Nothing comes to mind

Location to beach and all the facilities there. Night time activities on beach. Good breakfast selection

Stayed in March 2024

The room was a bit dirty. It was dirty water from the air conditioning. In addition, there was a lot of music from the beach, but it was fine when we used earplugs! The staff told us about this in advance so we were aware of it.

Very nice location! Right by the beach and very central - nice pool.

Stayed in March 2024

Room felt quite outdated and was very small for the price paid. Have had much nicer rooms for this price in other places in Thailand. But then again this is phi phi and generally a more expensive island.

Amazing breakfast. Best we have had in Asia. So much choice and you sit on the beach, it is really lovely. Great staff, always happy to help. Location is perfect. Pool is nice but water was quite warm.

Stayed in March 2024

Loud noise from main street during the night. Disturbing music at the pool.

Really good and rich self-service breakfast with a beautiful view. 2 outdoor pools.

Stayed in March 2024

Bit dirty, no fresh towels, very noisy from the bars etc especially C wing I had to ask to be moved

Pool was empty, very close to the beach

Stayed in March 2024

Our room was old in the building next to the main street, so very noisy. It was also a little bit tiny one.

Very nice complex with easy access to the beach, great infinite swimming pool. The breakfast has multiple choices between salty and sweet options, also, between western and Eastern food.

Stayed in March 2024

The rooms were super dated with mold and residue on the shower and tiles. It just didn't seem clean at all. The location is super super central so it's incredibly loud. But that can't be helped. 2 nights was more then enough for me. I'd probably look for something a bit more modern personally next time.

Location is right on the beach

Stayed in March 2024

Very loud at night due to location - ear plugs needed - but worth it for the rest of the facilities

Amazing pool & breakfast! Very close to all restaurants and excursions

Stayed in February 2024

Our room wasn’t great, D216. It was right on the strip so we could hear music and shouting till about 1am/2am, not an issue if you are the partying type though. We were warned the room was loud and could change the second night but as we were only staying 2 nights we didn’t see the point to pack up again.

The location was great, short walk from the pier and the hotel was lovely.

Stayed in March 2024

Rooms very basic bathrooms and drains need a very good clean .. there is basic and simple accommodation and then there is mouldy..

Location and staff friendly

Stayed in March 2024

The resort it self is great. But the rooms are horrible

Stayed in March 2024

The pool was a bit of a joke. You had to spend a certain amount of money to get a bed

Stayed in February 2024

Not previously mentioned but you have to pay 1000 baht deposit on arrival

Very clean, the photos on booking.con do not do it justice as the location and pool area especially are beautiful.

Stayed in February 2024

They could take better care of the lawn/yard. That section looked like an abandoned place

Stayed in February 2024

Slight smell of drains in some areas of the resort, some areas around the back rooms of the hotel were run down. Also this isn’t exactly the hotels fault but we had 2 guys really drunk trying to get into our room at 2am, however felt safe as the door triple locked and had a peep hole so we could see what was going on

Room and staff were both fab, pool facilities and breakfast both gorgeous, perfect location and really nice gym on site

Stayed in February 2024

Noise!! If you are in a standard room at this hotel you won’t be able to sleep even with earplugs until 2-3am. The sports bar next door blasts live music; Singer, drum set etc. until 3am which is great as the sports bar is having fun, but when you’re trying to sleep you absolutely can’t. It was as if we were playing the music full volume on a speaker in our room. We aren’t dramatic people either, we’re young and often out until late but we struggled to sleep every night with earplugs after going out for a couple drinks.

Hotel breakfast is amazing. Best buffet we have had so far at a hotel in the islands of Thailand. You sit right on the beach which is beautiful in the mornings plus you can have your eggs freshly made too which is a great touch. Lots of variation between different types of food such as a european breakfast and local foods too. The location is right in the centre of Phi Phi which is great. Everything like the Pier where you arrive, all the restaurants and bars plus beaches are within an 8 minute walk. The pool is lovely looking out to the sea. You can sit on a sunbed all day for free it is only the cabana beds which are ‘minimum spend’. Music on all day at the pool it makes it feel like a mini beach club with table service too. Staff were super helpful whenever we needed them. Reception warned us about our room being super noisy as it was “Only a standard room” so therefore it’s right above a sports bar which plays music all night. We felt a little unsettled that she kept saying “only a standard” and felt like she wanted us to pay more money to upgrade but we chose to stick with it as we didn’t want to pay anymore for accommodation due to our daily budgets. Pleased she pre-warned us though.

Stayed in January 2024

Room was not very clean but I understand the amount of guests it is hard to keep up. As well bit noisy for light sleepers if your room is close to main street.

Pool area was awesome with beautiful view and just right on the beach , great vibe and music as well as staff.

Stayed in February 2024

the cleaning could be a little bit better.

location is amazing. the pool is the best feature for sure.

Stayed in January 2024

Nothing bad to say. Basic but bang on!

Great location, breakfast not the best but there all pretty much the same. Great pool with sea view. Nice vibes, double comfy beds in the pool with 1000bht minimum spend to chill on. Personally I thought well worth it by the time you’ve had a drink, bit of lunch, your ready for a nice relax and kip before hitting the reggae bar 🤣

Stayed in February 2024

cleanless and staff

location

Stayed in February 2024