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  5. Reviews of Seashell Resort Koh Tao-SHA Plus

Reviews of Seashell Resort Koh Tao-SHA Plus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9/1 M 1 Koh Tao, Suratthani, Sairee Beach, 84360 Ko Tao, Thailand

#149 of 162 hotels in Ko Tao

Guests' Choice

Review Score

Based on 331 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.4

  • Location

    8.7

  • Facilities

    6.3

  • Staff

    6.9

  • Value for money

    5.8

  • Free Wifi

    5.3

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: December 21, 2024

    9.0
    we had a great stay at this place ( 4 days ) it’s a bit noisy until about 2/3am but you are in middle of the action
    • Leisure trip
    • Couple
    • Bungalow with Fan
    • Stayed 4 nights
    • Submitted from a mobile device

    bungalows are a bit dated but still great value

    50m from the beach and in the centre of sairre beach, great location .

    Stayed in December 2024

  • Reviewed: October 9, 2024

    8.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Deluxe Family Room (4 Adults)
    • Stayed 4 nights

    The breakfast is not the best but wasn't a deal breaker.

    Enjoyed our stay at Seashell resort. We had a family room which was at the back near the road, which places you within a stones throw of the busy nightlife, however once in your room you cannot hear anything. The room was really spacious with a sliding door between us and our teenage kids. Air conditioning worked great. I was ill whilst there and honestly it was the best place on our trip to have to take to a queensize comfy bed for a few days. I think the resort is a little run down overall but the staff were helpful and friendly. The pool is fine and wasn't ever busy.

    Stayed in August 2024

  • Reviewed: August 29, 2024

    1.0
    Really disappointed, awful service.
    • Leisure trip
    • Group
    • Bungalow with Fan
    • Stayed 1 night

    When showing us to the rooms the reception assistant opened several rooms that had people staying in then, which were not ours.... we booked a bungalow, the receptionist tried to give a normal room and walked in on one person in his bed, another coming out of the shower....There was no power the assistant at the reception forgot to give the card that enables the power. As the reception is closed from 10pm onwards with no emergency number, so we were unable to claim this card. The main assistant at the reception (several ear piercings) was incredibly unpleasant and rude and should really rethink his career as hospitality is certainly not a good match for him.

    Nothing

    Stayed in August 2024

  • Reviewed: August 29, 2024

    8.0
    Fairly simple but lovely and comfortable accommodation
    • Leisure trip
    • Solo traveler
    • Bungalow Double or Twin with Garden View
    • Stayed 8 nights
    • Submitted from a mobile device

    The huts are very cute on the outside but nothing special on the inside and could maybe do with updating. If you're more about appearances and aesthetics this might not be the place for you. There was one uneven area of decking between the two pools which had people tripping on it every day. It's not a big deal but it could probably do with some warning tape or fixing.

    My little hut was everything I needed. Air con worked well and the shower was great. The bed was comfy and there was a little fridge for keeping water in. The pool area is very attractive with plenty of comfortable sun loungers and umbrellas. Breakfast was delicious with a stunning view of the beach. The location was ideal for me.

    Stayed in August 2024

  • Reviewed: August 23, 2024

    4.0
    wont be returning
    • Leisure trip
    • Family with young children
    • Deluxe Family Room (4 Adults)
    • Stayed 2 nights

    Poor maintance, no service from housekeeping over the 3 days we stayed, gardens not attended too, breakfast very poor, furniture at the pool was in poor condition, especially the chairs, this hotel charges quite high price, but delivery is poor overall, does anyone care!!!

    The size of the room is the only thing we liked abot this resort

    Stayed in August 2024

  • Reviewed: August 22, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    The pool water was so hot, we couldn't swim in it!

    Location was perfect

    Stayed in August 2024

  • Reviewed: August 12, 2024

    8.0
    Great place to relax and go diving.
    • Leisure trip
    • Family with young children
    • Bungalow Double or Twin with Garden View
    • Stayed 5 nights

    Clean site, although construction going on around it, but not too noisy or dusty.

    Large spacious room. Great location right by the beach and along the walkway, away from the main road. Close to lots of tasty eating places. Great view for breakfast. Good PADI dive school attached where I was able to do my refresher and join a dive on their boat. World class dive sites around the island. Small island easy to go out and explore the other sites and beaches. Snorkel tour around the island is a must, on one of the day trips (we used Oxygen - excellent).

    Stayed in August 2024

  • Reviewed: August 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were surly. The restaurant on site was very limited and the breakfast was quite poor.

    Fabulous massage part of the resort. . Very good location on the beach. Accommodation was clean and comfortable. Lovely pool.

    Stayed in August 2024

  • Reviewed: July 30, 2024

    1.0
    God awful hell hole in paradise - front pool location is good though
    • Leisure trip
    • Couple
    • Beach side Pool Access
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff are rude, abrupt and don’t care (so unusual in Thailand it was jarring) The hotel is old and feral, unloved and unkempt. Marks all over walls, old towels and sheets, bed was floating in middle of room as we were think used to be a twin therefore doesn’t fit against wall anymore, walls are so thin you can hear a mere cough next door let alone the spirited youngsters we were blessed with, wet areas are mouldy, the shower has two settings 1.) cold 2.) so hot it’s like Satan himself is pissing on you, they’re building another something out front so lots of construction, ladders and plastic packing left out front for days on end ruining the ocean view….overall it’s bad

    The only good thing is the front pool if you stay in one of the 8 rooms that are allowed to use it (we did thankfully and it was still one of the worst hotels ever)

    Stayed in July 2024

  • Reviewed: July 28, 2024

    1.0
    Awful! Don’t book!
    • Leisure trip
    • Couple
    • Beach side 2 nd floor Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything it’s horrible old dirty loud broken!

    The room we booked wasn’t available so they put us in a dark dirty box out the back! This place is old and grim tbh but as the islands booked up we had no choice but to stay

    Stayed in July 2024

  • Reviewed: July 24, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Beach side Pool Access
    • Stayed 4 nights
    • Submitted from a mobile device

    We stayed in two pool-access rooms near the beach. Everything was great. We had the pool to ourselves for all but about 2 hours of our 4 day stay as it's only accessible from five rooms. The rooms were spacious, clean and comfortable. The breakfast was buffet style with Thai options as well as pancakes, french toast etc. Eggs were made to order. All the staff I dealt with were lovely. The resort is on the edge of Sairee so shops, bars and restaurants are all close but it's not noisy at night. There was some building work going on during our stay but it didn't bother us at all. If you want to stay somewhere in Sairee that's quiet but central and want to lounge about the pool for a few days, this is the place for you.

    Stayed in July 2024

  • Reviewed: July 22, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We could not get an extra bed blanket for our room that sleeps 3 people. So two people had to share. The AC was bad/old and it took hours before the room cooled down. You have to go to the reception every morning to get breakfast tickets. The manager was very rude and unfriendly. He also lied and said there were no boat tickets back on the date we wanted to leave (we bought at a seller down the road instead). Rooms were in bad shape for the price you are paying, bathroom needs renovation and the water runs poorly through the drain. The WiFi is not good at all. Would not recommend this place unless prices drop.

    Great location, good food in the hotel restaurant and the pool area is nice.

    Stayed in July 2024

  • Reviewed: July 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    I like the area, the room was spacious and cleaned well

    The area was perfect

    Stayed in July 2024

  • Reviewed: July 4, 2024

    8.0
    Good stay nice value for money
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction noise

    Great location and room facilities

    Stayed in July 2024

  • Reviewed: June 5, 2024

    10
    Best hotel location in Koh Tao and friendly, informative staff.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 8 nights
    • Submitted from a mobile device

    Nothing.

    Great location, right in the centre of everything you need. The room was fantastic. You can book bikes, yours and arrange laundry through reception. Pick up and drop off from the port was a BIG help.

    Stayed in June 2024

  • Reviewed: May 28, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Bungalow with Fan
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful bungalows near the beach and party scene but still very quiet. Lovely clean pool and the staff were super helpful with organizing snorkel tours and transport.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bungalow Double or Twin with Garden View
    • Stayed 3 nights

    male staff seems abit reserved but everyone else is friendly. needed to ask reception to clean room.

    close to alot of things, but you will need to rent bike to experience koh tao properly. pool was great. scuba diving team was fantastic.

    Stayed in April 2024

  • Reviewed: May 22, 2024

    10
    We have stayed on Koh Tao many times and this property is probably the best we have stayed in. A great base to explore t
    • Leisure trip
    • Couple
    • Beach side Pool Access
    • Stayed 13 nights
    • Submitted from a mobile device

    Our stay included free breakfast, but we decided not to eat at the restaurant, mostly because the food was more ‘Thai style’ and we preference to eat a more western breakfast.

    The hotel was in the perfect location. Close to the beach and great local restaurants. We had pool access room which felt very private and the pool was cleaned every day making it a very welcome spot to relax after a stroll in the heat. Facilities in the room were good and the shower was great!

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Excellent choice to be close to the night life
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast buffet

    Stayed in March 2024

  • Reviewed: May 10, 2024

    9.0
    Pleasant, quiet, great location, average room & food
    • Leisure trip
    • Group
    • Bungalow Double or Twin with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    We chose a bungalow. It was very average for the price. I asked for a queen bed, but got two twins. Also there was an air-conditioner, but no side fan to move the air around.

    Breakfast was ok. The pool was nice. The showers were strong. The staff were ok

    Stayed in April 2024

  • Reviewed: May 7, 2024

    1.0
    Amazing location, really dissapointed with the stay
    • Leisure trip
    • Couple
    • Bungalow with Fan
    • Stayed 3 nights
    • Submitted from a mobile device

    Too hot, fan not good enough, ants everywhere, issue with the lock on door. Staff unhelpful and too expensive to switch rooms, when our room was not up to standard

    Location

    Stayed in May 2024

  • Reviewed: May 5, 2024

    9.0
    worth the price- great location! customer service could be better.
    • Leisure trip
    • Couple
    • Bungalow with Fan
    • Stayed 5 nights
    • Submitted from a mobile device

    Had to ask for the towels/ linen/ bins to be changed (we stayed for 5 nights) and nothing was done until day 4 when we went to reception. The male receptionist made us feel like we were giving him extra work and was quite annoyed with us- made us feel embarrassed to have to ask. Luckily the cleaner was lovely!

    Really good location and the huts were cute.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    2.0
    Bad
    • Leisure trip
    • Couple
    • Bungalow with Fan
    • Stayed 5 nights
    • Submitted from a mobile device

    The room was very dated. Loose wires in the ceiling, cracked window, very low pressure shower. There was a lot of noise outside our room so we asked to move. We had AC in our room so asked to move to one with AC but they realised that they put us in the wrong room so tried to charge us. When we refused they turned off our AC. Had to move out 2 nights into our 4 night stay.

    Good location and good pool

    Stayed in May 2024

  • Reviewed: April 22, 2024

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Bungalow Double or Twin with Garden View
    • Stayed 2 nights

    we've booked and payed twin rooms since we are with a group of friends. But they were over booked and blamed booking.com for it. They wanted that we share one big family room with two double beds for the 5 of us instead of 3 bungalows. after a while suddenly there was more availible. Dont pay before you've got what you stayed in.

    Stayed in March 2024

  • Reviewed: April 22, 2024

    1.0
    NEWER again!
    • Leisure trip
    • Family with young children
    • Beach side Pool Access
    • Stayed 4 nights

    All. Staff at the receiption desk are extremly insolent. Start to shouted immidiatly in case of issue. I was not a customer I felt myself as a slave. But i've just asked where the promised taxi from the Pier, because hotel promised to pick you up from the pier for free, but didnt tell you anything about you need to wait the taxi about 40minutes. The road from the pier to hotel takes about 5-6minutes. For sure I didn't wait and get the taxi. The room is too old and durty. We spent a lot of money for pool acess room for our kid and as rusult we didn't use the pool because water and pool as well was too durty. The shower didn't work properly, faucet was broken. And location is terrible because during the all night some foreign tourists walking the street close to your room and sing the songs, laughed loudly until 2-3pm etc. The breakfest was terrable. We didn't eat it. The staff didn't speak English, they don't care about you and your helty. THey didn't hear anything about basic hygiene.

    Nothing

    Stayed in April 2024

Showing 76 - 100

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