Soi Sai Nam Phueng, 50200 Chiang Mai, Thailand
#3 of 906 hotels in Chiang Mai
Guests' ChoiceBased on 244 hotel reviews
9.6Cleanliness
9.8
Comfort
9.9
Location
9.3
Facilities
9.7
Staff
9.9
Value for money
9.5
Free Wifi
9.3
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End of dialog contentReviewed: June 12, 2024
Hui
ChinaNope
All the stuff is awesome
Stayed in June 2024
Reviewed: June 10, 2024
Clodagh
IrelandNothing was amazing
Absolutely amazing , staff so helpful , good location , great service
Stayed in June 2024
Reviewed: June 6, 2024
Michiel
NetherlandsSmall thing: traffic somewhat noisy in our room
Area, small cocktail bar, super friendly staff, extra surprises in the room and the enormous bed
Stayed in June 2024
Reviewed: May 28, 2024
John
AustraliaNothing
Every thing, staff were amazing, so polite and helpful. Food and cocktails excellent. Made our stay special
Stayed in May 2024
Reviewed: May 20, 2024
Mckenna
CanadaThe breakfast wasn’t great, it could use a few more options
The staff were amazing and so accommodating, they really made us feel like royalty. The rooms are very nice, clean and comfortable. Such a great experience
Stayed in April 2024
Reviewed: May 19, 2024
Nikkisha
United KingdomSuch a beautiful hotel! The staff were friendly and attentive and we enjoyed our stay so much. They made us feel very welcome and we cannot wait to return or to recommend the hotel to our friends and family.
Stayed in May 2024
Reviewed: May 15, 2024
David
United KingdomNothing
Everything
Stayed in May 2024
Reviewed: May 9, 2024
Thijs
Netherlands/
From start to finish; amazing. Amazing staff from reception to housekeeping. Free room upgrade on arrival, super clean, super luxurious. Breakfast was great, pool super relaxed. Can't recommend it more, superb.
Stayed in May 2024
Reviewed: May 9, 2024
Umberto
AustraliaA gym would have been handy , but property size would make a fitness Centre unlikely
A great property , excellent concept and food with very helpful staff. A lot of effort has gone into Sensai as a boutique hotel. Rooms large and comfortable
Stayed in May 2024
Reviewed: April 24, 2024
Adeola
United KingdomHaving to leave the hotel.
I wish I could give this hotel 100/10. Everything was perfection and pristine. In fact, it may be the best hotel I’ve ever stayed in. The service was immaculate and literally every single thing exceeded my expectations from the level of security and kindness of every single member of staff. The hotel provides probably the best breakfast I’ve ever had and the menu is so carefully designed. The area is fabulous with many trendy cafes nearby and sporting activities. The rooms are large with incredibly comfortable beds and very clean (and I can be quite picky with this but they exceeded everything and I had zero complaints). I really do want to thank you all for making this such a beautiful stay in a city I truly adore! I’ll be back!!
Stayed in April 2024
Reviewed: April 23, 2024
Chantal
IsraelThe staff are so kind and professional. The breakfast is very varied with lots of choices. The food is delicious, and cocktails.. The hotel is a few min walking from Nimman Street. We had a wonderful time.
Stayed in April 2024
Reviewed: April 22, 2024
Ghassan
BahrainNothing
All thing is very very good
Stayed in April 2024
Reviewed: April 18, 2024
Simon
Germany-
Exceptional good service. From the warm welcoming with a special drink, over the modern room to the breakfast.
Stayed in April 2024
Reviewed: April 17, 2024
Felix
United KingdomCan't fault anything.
Breakfast was excellent with really good vegan options available. Staff were very friendly and helpful. Rooms and all facilities spotless.
Stayed in April 2024
Reviewed: April 14, 2024
Nataly
IsraelThey did everything for their gusts
Stayed in April 2024
Reviewed: April 14, 2024
Nathan
United KingdomI usually don't write a review... but this time I couldn't resist... I've been in a lot of hotels in my life... I don't remember ever being in such a perfect hotel!!! It's a fantastic new hotel, everything is just perfect, but everything!! Including the staff and the hotel manager!!!
Stayed in April 2024
Reviewed: April 7, 2024
Sneh
United Arab Emirates-
Hotel Sensai was the best choice for my stay in Chiang Mai. The team at this hotel took such good care of their guests to a point where they would leave a little handmade gift in the room, every night of my stay. The rooms were spacious and clean, the pool was the perfect addition and the food options were great.
Stayed in April 2024
Reviewed: April 3, 2024
Shi
Hong Kongthe swimming pool is not big enough
the lobby is grand
Stayed in March 2024
Reviewed: March 28, 2024
Amit
GermanyLandurywash to expensive
We started the beginning of our honeymoon in this hotel a few days ago in Chiang Mai. Definitely an amazing choice. Excellent location, courteous, efficient and smiling staff, managed by the charming Pui who always took care of us and treated us well. A very romantic polished bedroom. We will come again!
Stayed in March 2024
Reviewed: March 22, 2024
Vincent
Hong KongSome appliances cannot connect with the plugs. E.g. the Bluetooth speaker on the desk.
convenient location close to varieties of eateries.
Stayed in March 2024
Reviewed: March 22, 2024
Alison
AustraliaNothing
Amazing staff that made you feel special. Fantastic food, especially the Chef's Table degustation.
Stayed in February 2024
Reviewed: March 19, 2024
Louise
New ZealandEverything was perfect, I would only suggest to also offer smaller slippers too as they only hard large size for men.
Amazing hotel! Don’t think twice about staying here, it’s the best! We would come back here in a heartbeat. A beautiful, new, clean and well decorated hotel. The staff were all so friendly and helpful. Exceptional service from the whole team. Breakfast was delicious with so many options and drinks to choose from. Best breakfast we’ve ever had. I loved the Thai Milk Tea the ladies suggested I try! And the fresh coconuts were a treat. We also had lunch and dinner at the hotel and the food was great both times. Cocktails were SPECTACULAR! A real highlight. There were 2-for-1 cocktails from 1-3pm every afternoon. Loved the pool area, so relaxing and a nice pool to cool off after a day of sight-seeing. Our room was spotlessly clean and had all the amenities plus some complimentary drinks and snacks. The bed is so comfortable, the sheets and quilt so cozy, best sleep I’ve had in a long time. There’s an air purifier in the room. And the bath has a head/neck rest. They think of everything! We also got in room massages and they were great. Greta location with lots of nice shops and restaurants in Nimman. The cupcakes and cookies from A Pond Of Cupcake across the road are yummy if you have a sweet tooth!
Stayed in March 2024
Reviewed: March 18, 2024
Jasprit
IndiaThe swimming pool is small, it looks much bigger in pic. It’s misleading!
Beautiful! Clean! Comfy beds, super staff! We were going to stay for longer but had to check out as a someone passed away in family while we were on holiday and we had to rush back! The staff were extremely kind and helpful in the situation and charged us for only our one day stay. Property is walking distance to best restaurant .. Black ! Which has Michelin standard food and we loved it! All cafes and massages are walking distance! We didn’t have a chance to visit any night markets or such as we had family emergency and we had to cut short our stay! But we will be back definitely!
Stayed in February 2024
Reviewed: March 18, 2024
Gayathry
SingaporeMy only trouble was got insects inside, but no much problem.. Maybe get a insect repellant to escape their bite.
Everything 😍 Especially the breakfast.. The staffs very helpful and friendly.. Safe environment and bigger junior suite room, sound proof with balcony and clean with bathtub and separate toilet and shower room .. Provide so many can drinks include beers and variety snacks as complimentary.. Clean the room everyday upon request.. Definitely will repeat my stay here and the location is just nice.. Nearer to most of places (10-15 mins) and easy to get GRAB (ard $3-5). It's like 10mins from Airport. Nothing much in walking distance to sight see but got cafes and restaurant and 7-11 in walking distance.
Stayed in March 2024
Reviewed: March 17, 2024
Benji
DenmarkWell, it was not really the fault of the hotel, but I accidentally broke one of the coffee cups and I told the hotel about it, and I have had to pay. It was an honest mistake / accident.
This hotel clearly exceeded my expectation and this is my first time that I rate a hotel that high. I have been into many 5 stars hotel, but this is beyond that level. I would personally rate this hotel more than 10. Clearly, this hotel ( both the owner and staff ) has a good mindset and the hotel owner and staff is very passionate about their job. The breakfast was actually the best breakfast that I have ever tried, and it is clearly better than most gourmet restaurants and hotels. I never been in a hotel or resort that makes such an excellent breakfast. The room itself was super clean, spacious and also I like the design of the room with Asian influence, all the details of the room is made into perfection. Everyday the hotel gave small presents. Also, this hotel strive to do things better. Any issues that I have had was solved quickly by the hotel staff. This hotel makes me feel home.
Stayed in March 2024
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