The staff was friendly!

Stayed in March 2025

There could have been more transport to the surrounding towns.

The breakfast and food was good. Great activities for kids and areas to relax as adults. Rooms were much bigger than how they looked online, no camera tricks on photos.

Stayed in January 2025

The hotel is somewhat outdated, being 10 years old, which shows in its wear and tear. The rooms are large and spacious, but the beds are uncomfortable and not suitable for a good night’s sleep. While there is a rain shower in the bathroom, be aware that if the hotel is fully booked, the water may turn cold. Additionally, keep in mind that locals often book this place from Friday to Sunday, which can lead to noisy and chaotic weekends with screaming kids and no way to relax.

The breakfast and the restaurant are nice and clean. It offers a great breakfast with a lot of choices. The staff is excellent, polite, and helpful.

Stayed in January 2025

Food was expensive, not a lot of restaurants outside the facility

Very nice

Stayed in January 2025

There is a tiny beach- not great for swimming. And the hotel is very isolated. Without a car you will have to have all your meals at the hotel which isn’t cheap.

The rooms are huge and very creatively decorated. There are endless things to do for/with kids. Staff is very nice and the food is very good.

Stayed in January 2025

No sand beach though it’s a beach front.

Playground and other facilities for kids.

Stayed in December 2024

Overall it was good. We took a 2 bedroom villa with private pool it was amazing. I wish there is more muslim friendly food or continental dining.

Stayed in December 2024

My family has been to this place since the old name, this place always impressed me with its iconic design architecture and the environment. Moreover the best part is in the services and staffs. This is the place for family unforgettable memories.

Stayed in September 2024

Car park is very dirty

Swimming pool and bicycle activity

Stayed in September 2024

At the moment nothing 😊

BF has always been great every time I stay.

Stayed in August 2024

Aircon isn’t consistent, barely work at night

Lots of kids activities

Stayed in July 2024

-

The staff was amazing. The room looked like designed by interior designer. It was also specious. The bed was super comfortable. All-in-all another level on 5-star hotel. We definitely coming back

Stayed in July 2024

Isolated and terrible basic gym

Good facilities and nice rooms

Stayed in June 2024

We love this place. We hope to come back again soon.

Stayed in May 2024

Nil.

There are many good facilities and I like the signature pool the most. Good for family activities. The staff were all very helpful and good especially the manager Pui.

Stayed in May 2024

All excellent. Perfect for kids but relaxing for adults also

Stayed in May 2024

TV channel is not many and poor quality of pictures.

Breakfast is quite good and kid facilities is very amazing.

Stayed in May 2024

"Despite the commendable aspects of this hotel, such as the delicious breakfast options, engaging activities, and inviting pool area, our overall experience was somewhat marred by the lack of soundproofing, which led to disturbances during our restful moments. Additionally, while the breakfast was satisfying, the dinner options left much to be desired. Furthermore, the outdated facilities detracted from the overall ambiance of the hotel, leaving us wishing for a more modern and up-to-date environment to complement the otherwise enjoyable aspects of our stay."

"From the moment we stepped into the lobby to the day of our departure, our experience at this hotel was nothing short of exceptional; the sumptuous breakfast spread offered a delightful start to each day, the array of activities provided endless entertainment, the refreshing pool served as a tranquil oasis amidst our adventures, and the attentive staff, with their warm smiles and impeccable service, truly made us feel like valued guests throughout our entire stay."

Stayed in April 2024

1. Food: Overall, needs a new look on the food menu because very limited options and types of cuisines. It's clearly catered to the Thai/Asian travellers, but does very little for travellers from other nationalities. Buffet was average. Very limited options and within 2 days, we were bored of the breakfast buffet so we didn't even eat on day 3. 2. Location: Once you're in here, it's amazing. But getting to any place outside is almost impossible. Hua Hin is easily 45 minutes away, and Cha Am is about 20+ so you'll be doing a trip every time you need to step out. Even to get something as simple as some chips or some sodas, we need to go 10-15 minutes (4-5km) out. DO NOT STAY HERE if you want to explore the towns. Small things: Beds could be a little more softer - maybe our mattress needs a replacement. TV in-room could do with more channels.

1. Staff: Every single one of them was great. Super friendly, helpful and kind, all the way from Check-in to room service to restaurants and transport. 2. Property and amenities: Made for kids. So many amazing facilities for kids to enjoy, and adults to just relax. Very well thought out to have private adult pools away from the noise of the kids play areas etc. The scooter ride, Play tent and WiBit were amazing, well maintained and great fun! 3. Rooms: Huge, stunning and beautiful! Pool access rooms were awesome. Bathrooms were a treat. Bunk beds were amazing fun for the kids in the family room :) (we took 2 rooms). Overall, great place to spend a good few days!

Stayed in April 2024

Very nice home and cleanliness and comfort

Stayed in March 2024

No elevator

Very good hotel for family activity esp. for kids.

Stayed in April 2024

No refund after canceling one night

Excellent breakfast

Stayed in March 2024

If u get a room upper floor No lift for old people

Room...food...facility for kids

Stayed in February 2024

no lift.

I used to stay at new building and this time I stayed at old building. Frankly, there's no different between them in term of design but you pay less in the old building. Room is very spacious. There are new activities for kids. Overall is great. The area of improvement would be there's no lift and we stayed on the 3rd Floor so you have to walk up and down several times a day. Hotel is not 100% neat as 5star hotel. F&B is good but not that great i.e. Thai food is not delicious. It's matched with value of money.

Stayed in February 2024