Ive scratched my head but couldn’t come up with anything.

Clean, comfortable, excellent location, awesome staff in particular Ms. NIM , perfect welcome.

Stayed in November 2024

The only criticism was the water temp and pressure showers - both the rooms we had experienced the same issue of almost no water then high pressure and changing temperatures

The location was brilliant being next to clock tower , main restaurant and night life as well as close to market.

Stayed in November 2024

Nothing major. Just a suggestion to add brown bread and some pastries

It is a moderate sized boutique hotel, well designed and looks new and clean. The location is very good, walking distance to restaurants and shops and the Sunday night Bazaar. We got a free upgrade to a Suite, which was a nice gesture. The room is spacious and clean. Bathroom is also big with enough toiletries. Bed is comfortable. Then staff are helpful and speak good enough English. The Breakfast is moderate, mainly Asian but sufficient with few egg choices, only white sliced bread, no pastries and no cheeses. There is no pool or gym.

Stayed in November 2024

No pool.

Great place, great location, fantastically helpful staff

Stayed in October 2024

Lovely people and excellent service. Rooms are spacious and bathrooms are clean and big. Breakfast was tasty with lots of options and good coffee. Very central. I really enjoyed my stay.

Stayed in October 2024

Amazing hotel! One of the best hotels I have stayed. All things made you feel nice, the rooms, the amenities, the restaurant, the garden, the staff! Right in front of the clock tower!

Stayed in October 2024

No pool, small workout room.

Fantastic staff, Nim was super helpful with trip planning. Great location.

Stayed in October 2024

NEEEDS A POOL

breakfast WAS YUM !!!

Stayed in September 2024

The hotel is located in the heart of the city, nearby the clock tower and many restaurants. You can easily tour the temples in the city on foot. The hotel staff welcomed us with a welcome drink and waited a short time for check-in. The room is very clean and comfortable. In the room, there is tea from Chiang Rai's famous plantation for tasting and and there is also a complimentary all drinks in the refrigerator that you can drink without worrying about the cost additional. There are also shampoo, conditioner and soap products from THANN available, making me feel relaxed and worth resting.

Stayed in September 2024

Overall atmosphere

Stayed in September 2024

The only negative for me was that I had an 8:00 am tour and was told to put down the time I wanted to have breakfast. I wrote 7:30, showed up but my breakfast was not ready till almost 8:00 am so I really wasn’t able to enjoy it properly. But the staff did feel bad and this was not the worst thing in the world.

Very respectful staff; eager to please. Quiet room; breakfast made to order and is very good; ie eggs, fruits, etc. You are about a 10 minute walk to the bus station and very central.

Stayed in September 2024

If I was forced to find a suggestion for improvement I'd say they should provide/offer bread with the fry-up breakfast.

Attentive, helpful and always smiling staff, rooms well furnished and a wonderfully quirky lobby and ground floor area, with water features, which was a pleasure to see and walk through each morning or upon our return. And the location, with Chiang Rai's clock tower visible from the entrance and the night market a short stroll away. Would stay again without a shadow of a doubt.

Stayed in September 2024

Get better control over the late night, after midnight partying, loud music. I was disappointed about that. We had no problems with the hotel or the staff, like usual it is the foreign tourists.

The breakfast was ordered from a list of set items the night before. No buffet breakfast. When you go to the restaurant in the morning, your breakfast is brought to your table. It was all very good, the staff is exceptional.

Stayed in September 2024

Nothing! I am sorry for my shortcomings such as ordering a late night snacks at almost to 2100 hours yet you guys are the best and allowed me to have my fish and chips.

The lady receptionist (I forgot her name again) was welcoming with her smile! She explained to me about the method to use the clock tower key card. After I stepped into the room, I immediately fell in love with it. The amenities are superb( you guys can don't bring your toiletries as it's all provided for) from the decor to the air conditioning to the water heater. Previously I saw that some complaint about the water heater being faulty but it is not guys. (Me being from a household that uses a manual way of using the shower knobs to get the perfect temp at home knows how to use it) The trick is to turn the knob clockwise and let it fully turned. After 2 mins turn the knob anti clockwise to 12 noon clock position. Then the water will be perfect! The room is clean! And don't make me start with the bed, I slept like a log guys! In the morning when I wanna wake up from subuh, the birds were chirping naturally and that was my alarm clock for the entire 3 days I was at Sooknirund Hotel. The food! OMG! The shrimp 🍤 fried rice was my go to breakfast. And they included dessert as well. Drinks were unlimited as I was told you could reorder and order more if you are not full. Thank you to Mr KYM for wishing me a HBD early in the morning of the 26th (Mon) right before I went for my Full day tour. Also, the surprised birthday cake was delicious! Tha k you to the Sooknirund Hotel team for the dedication going the extra mile for me. And I am sure for other hotel guests as well. There are amneties nearby a 10 mins walking distance to eg a cat cafe, spa (recommend Grand Spa) and many money changers ATMs too. It is near to the clock tower and each hour I realised the clock tower will rang. At night on the Sunday 25th Aug as I walked past it, there were some light and sound shows. The Chiang Rai Bazaar Market is also nearby to Sooknirund Hotel guys. If you want to be near the centre city w/I breaking your bank, I highly recommend the Sooknirund Hotel!

Stayed in August 2024

In the Middle of the city. Easy to walk to night market and shopping district. You can walk to many check point from this hotel. Bed is comfortable and room size is good. Beautiful Courtyard and interior.

Stayed in June 2024

Nothing

From check in to check out staff were very good and friendly. Breakfast was good. There are few choices, both western and local. Room was a good size. Comfortable beds and we slept well.

Stayed in August 2024

Breakfast could be a bit better.. but it’s still very good.

Amazing team and decorations.

Stayed in August 2024

Nothing to complain about.

Really lovely from start to finish. The breakfast was amazing. The decor and athmosphere exceptional. Staff are polite are very helpful. The room is modern and has excellent coffee.

Stayed in July 2024

Parking was not under cover.

Location is perfect, meters from the Clock tower. Close to Restaurants and bars. Hotel is great, loved our stay. Rooms are modern, clean and well appointed. Breakfast was perfect. As not many staying at our time. We ordered by the set menu. Best hotel food i have had in Thailand. 5 Star. Plenty of parking.

Stayed in April 2024

Water temperature is difficult to adjust.

Clean and welll-tide up. The floor of the shower room is not slippery unlike other places in Thailand.

Stayed in April 2024

The breakfast and no vegetarian options for lunch/dinner

The hotel itself is very beautiful and in a good location

Stayed in February 2024

Small details:. Some of the finishes were a bit off. The breakfast was adequate but not extraordinary which speaks of everything else being fantastic.

Stylish and charming oasis in the small town. Extremely comfortable room which felt welcoming and clean. No noise to speak of.

Stayed in February 2024

It is somewhat noisy till midnight from cafes nearby, after midnight it is quiet. Also it doesn't really comfortable having toilet not well separated from the sleeping part of the room. Not a big deal, but it is.

Nice interior of the hotel, good restaurant for breakfasts and dinners (but I'd rather eat at the night market which is very close).

Stayed in February 2024

The shower and bathroom area was essentially in the room, separated only by a glass door, not really my style. The room didn't really have sufficient storage space. The pubs are located relatively close, thus it's not completely quiet during late evening, but not enough to disturb our sleep.

The hotels best assets are the fountains and the amazing inner courtyard and garden that lead you from rhe lobby to your room, the atmosphere is so serene and relaxing you don't want to leave the hotel. But if you do leave, you are in the bustling center of town, close to the night market and the nightlife district. The room was spacious and relatively comfortable with a huge shower. And as everything in the hotel it was immaculate.

Stayed in February 2024

Some guests were smoking in the garden courtyard and this totally destroyed the beautiful environment of the garden courtyard. However, the staff did not take any action to advise smokers not to smoke in courtyard. Probably smoking was allowed but hotel should consider relocating the smoking area. The side lamp in the bedrooms are quite a hazard - kept knocking into them. Please readjust the height of the side lamp!

The courtyard was beautiful and serene. Nice ambience with a tasteful touch. There were also many cosy corners for guests to lounge around. The motorbike at the entrance was cool! Convenient to walk out for food, massage and other amenities.

Stayed in January 2024