Reviews of The Arbern Hotel x Bistro - SHA Extra Plus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
54 Suthat Road, Talat Yai, 83000 Phuket, Thailand
#28 of 170 hotels in Phuket
Guests' ChoiceReview Score
Based on 715 hotel reviews
Score breakdown
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Cleanliness
8.7
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Comfort
8.8
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Location
8.8
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Facilities
8.5
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Staff
9.5
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Value for money
8.8
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Free Wifi
9.1
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: March 19, 2024
Höss
Germany8 Reviews1 helpful vote“Great”-
-nice service -cleaning everyday -good restaurant next to reception
Stayed in March 2024
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Reviewed: March 19, 2024
Callum
United Kingdom9 Reviews3 helpful votes“Great Location and good value for money”Beds were a bit squeaky and quite small bathroom, but not really a problem
Great location, 5 minute walk to shopping centre and about 10 minute walk to old town. Friendly and helpful staff, clean room
Stayed in March 2024
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Reviewed: March 12, 2024
Robert
United Kingdom4 Reviews“The best little hotel you could ever find.”Nothing bad
Staff amazing. Very clean and comfortable,aircon good,lift to all four floors,complete with coffee bar and restaurant downstairs,which is also excellent.
Stayed in March 2024
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Reviewed: March 12, 2024
Lisbel
United States19 Reviews1 helpful vote“Great location, great private rooms”I loved the location, the cafe and restaurant downstairs. The employees were so kind and helpful.
Stayed in March 2024
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Reviewed: March 11, 2024
Céline
Switzerland23 Reviews4 helpful votes“nice”the AC was way too strong!!
it was nice, spacious and clean. friendly staff. lockers available.
Stayed in March 2024
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Reviewed: March 9, 2024
Syam
India13 ReviewsExceptionalRoom was private, tidy and in a good, central location with plenty shops and restaurants in its surrounds. The staff was also friendly and accommodating. The layout of the room could be reconsidered because all the electrical outlets were much too far away from the mirror when using the hairdryer. Nonetheless, we would recommend this as a good place for a few days stay.
Stayed in February 2024
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Reviewed: March 3, 2024
Muskaan
India3 ReviewsExceptionalNA.
The hosts were really hospitable and super helpful. It made it more easy and comfortable travelling in and around Phuket. Added plus, the Bistro right below.
Stayed in March 2024
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Reviewed: March 3, 2024
Sean
Singapore4 Reviews1 helpful vote“Great stay worth it.”Toilet is a bit small
Simple and easy. Its clean as well
Stayed in February 2024
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Reviewed: March 2, 2024
Vlad
Netherlands26 Reviews4 helpful votesWonderfulVery clean, located very close to Phuket Old Town. Great Bubble Tea next to the Reception!
Stayed in March 2024
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Reviewed: February 26, 2024
Madina
South Korea9 Reviews1 helpful voteExceptionalVery good location and clean&wide rooms. Especially I liked the beds, comfortable. Staff was very helpful and kind.
Stayed in February 2024
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Reviewed: February 23, 2024
Izabela
Poland9 Reviews3 helpful votes“Great location, nice and helpful staff, clean.”The location is great, it’s calm but very close to the main Phuket street. Staff was very friendly and helpful. Room was clean and I am glad we took an upgrade which gave us a room with a terrace.
Stayed in February 2024
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Reviewed: February 23, 2024
Pholsingh
Thailand13 Reviews1 helpful voteVery GoodNo breakfast area
Very good location
Stayed in February 2024
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Reviewed: February 17, 2024
Gursimran
Sweden30 Reviews5 helpful votes“If you can book here”Nothing.
I’m shocked how good of a hostel this was. AC on whenever, common room had ac. A few free snacks and coffee/tea. There’s an elevator! I’ve stayed in a few hotels here in Thailand and they didn’t have elevator. The restaurant downstairs is great. Clean female dorm and bunkbeds. Enough space. Clean bathrooms, you get a towel. Also very nice staff.
Stayed in February 2024
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Reviewed: February 15, 2024
Harry
United Kingdom32 Reviews4 helpful votes“Very nice hotel and good value”A little bit of a walk from the centre of the old town, but other than that, no complaints at all!
The room was very nice, spacious, and comfortable. All the facilities were great and the hotel itself is a lovely place.
Stayed in February 2024
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Reviewed: February 13, 2024
Sergeezus
United States29 ReviewsGoodBed or pillows
Staff
Stayed in February 2024
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Reviewed: February 13, 2024
Lorena
Romania13 Reviews10 helpful votes“Close to the center, really nice and helpful staff, cosy room.”We liked everything!
I think we really loved our stay here because of the staff. They were all super helpful and nice. We asked for some trips to Samet Nangshe and to PhiPhi, they were fast and provided excellent help. Every time we got into the hotel they greeted us with a nice smile. The place is really close to the center and to a 7eleven. The room is nice and simple and the cleaning service was good!
Stayed in February 2024
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Reviewed: February 6, 2024
K
Thailand11 ReviewsVery GoodThe bathroom is too small both the shower room and toilet. The shower holder is cracked so it can't control or hang the shower firmly and insufficiency of towel hangover.
The bed is comfy. The staff team is very nice and helpful. Car parking is provided nearby. There is a Japanese ramen on the first floor. I'll try it next time for sure.
Stayed in January 2024
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Reviewed: February 5, 2024
Sara
United Kingdom124 Reviews13 helpful votes“Highly recommended!”Great place to stay with lovely staff - would definitely stay again!
Stayed in February 2024
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Reviewed: February 2, 2024
Angela
United Kingdom19 Reviews1 helpful vote“Staff make this a great place to stay”Nothing. Great little place just 5 minutes walk from Old Town so just far enough from any noise but close enough to enjoy
The staff are the real heroes of this hotel! Young, energetic, enthusiastic and couldn’t do enough to make my stay enjoyable or answer my many questions about the area.
Stayed in February 2024
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Reviewed: February 1, 2024
Neil
United Kingdom7 ReviewsVery GoodNothing to dislike
Urban style, clean, basic facilities. Only a block and a half from the centre Booked here again for later in trip
Stayed in January 2024
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Reviewed: January 31, 2024
Julien
France5 ReviewsGoodThe room is poorly insulated, so it is pretty loud. Bad luck, there was a street festival nearby at the same time, but even it was finished the room was loud at night with air conditioner noise.
Service is great
Stayed in January 2024
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Reviewed: January 28, 2024
Manon
France14 Reviews“Perfect for short stay”Little bit noisy
Good location to old town 5min walk Nice staff Help to book ticket to koh phiphi with transfer
Stayed in January 2024
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Reviewed: January 25, 2024
Stefano
Italy7 Reviews1 helpful vote“a beautiful peaceful and clean place to stay and to enjoy old town”is all good
booking; is was my second time here
Stayed in January 2024
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Reviewed: January 24, 2024
Igne
Lithuania98 Reviews13 helpful votesWonderfulThe hairdryer was a bit weak.
Quite well located hotel with wonderful staff - very helpful and friendly. The style of the rooms might not be everyone's cup of tea, but we liked it. Overall had a nice stay. The room was spacious and clean, with everything provided for a comfortable visit.
Stayed in January 2024
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Reviewed: January 22, 2024
Gareth
United Kingdom15 Reviews1 helpful vote“nice place to stay”nothing
Good service able to book Ferries etc at hotel
Stayed in December 2023
