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Reviews of The Thames Pool Access Resort & Villa - SHA Extra Plus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

77 m.8 Soi Pramote, Chalong, 83130 Chalong, Thailand

#32 of 42 hotels in Chalong

Guests' Choice

Review Score

Based on 77 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.3

  • Location

    7.1

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.2

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 4, 2025

    7.0
    Nice room, cold aircon and comfortable bed
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Some strange design in the bathroom that meant we had to walk through a wet shower to get to the toilet!

    Was good enough for the price. The rooms were comfortable and the pool was welcome at the end of the day.

    Stayed in January 2025

  • Reviewed: December 24, 2024

    8.0
    Good villa, but you have to drive everywhere
    • Leisure trip
    • Family with young children
    • Villa with Private Pool
    • Stayed 8 nights
    • Submitted from a mobile device

    When we arrived I found one bed had broken mattress and had to notify staff about this problem. They replaced the mattress the next day.

    Good villa with all the bedrooms facing a nice pool. Great for large family.

    Stayed in December 2024

  • Reviewed: December 14, 2024

    8.0
    A pleasant stay no doubt.
    • Leisure trip
    • Group
    • Villa with Private Pool
    • Stayed 5 nights
    • Submitted from a mobile device

    Prefers to have a outdoor BBQ pit instead of the tiny electric grill which cannot handle 8 paxs so we could not organize our anticipated outdoor bbq. The cooking utensils are very limited with only one cooking pot. We expected to have at least a toaster for our bread. A washing machine in the premise will be very useful.

    The space is well arranged with the rooms facing the private pool. Very well setup with all the rooms attached with showers/toilets. Especially delighted with cleaned rooms and fresh towels everyday.

    Stayed in December 2024

  • Reviewed: August 31, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Terrace
    • Stayed 4 nights
    • Submitted from a mobile device

    The lack of atmosphere, really nothing to do, no bar, no restaurant, no international channels, I think Smart tvs with Youtube and Netflix will definitely improve the time you expend in the room between things, specially if you're travelling with children.

    The price, and that it was walking distance from our friends who lives there, it was relatively quiet even though it was closed to the main road.

    Stayed in August 2024

  • Reviewed: February 15, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    Room facilities

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    I would go back at any time!
    • Leisure trip
    • Group
    • Villa with Private Pool
    • Stayed 5 nights

    Cleanliness had flaws. Ashtrays on the tables near the pool had ash in it when we arrived and were never cleaned or emptied during our stay. Forks and spoons in the kitchen were a collection of different designs in ultra-cheap quality. No dining knives at all! Only one stained pot for cooking, no frying pan, no toaster (we used the electric grill instead, which worked). Kitchen furniture rather low quality, drawers could not be shut properly. All in all only small things which can easily be fixed and I hope the owners and management will take care of them as it involves only very little efforts.

    Great layout of the bungalow, parking right in front. Pool was clean, maintenance of technical facilities was good. Several excellent Thai restaurants within walking distance very near. Room was cleaned and beds were made every day, bed sheets exchanged every 2 days. Beds were very comfortable.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    7.0
    Comfortable stay but what is on offer was not all available.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 10 nights
    • Submitted from a mobile device

    Bathroom hot with no ventilation, shower water pressure bad. Cleaners didn't always arrive to clean and didn't mop floors daily or bring toilet paper or water, fresh towels etc. No weights in gym as per photos. No restaurant available as advertised.

    Bedroom was very comfortable, good air conditioning. Nice pool and friendly staff.

    Stayed in January 2024

  • Reviewed: December 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Ntg

    Staff and the facilities

    Stayed in November 2023

  • Reviewed: November 14, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the bathroom lights was broken, the bathroom sink tap was broken so we had to keep using the bathtub to fill up the kettle. The outlets were inconveniently placed.

    The hotel was in a really good location between Wat Chalong and the Big Buddha, the main attractions. We also had a Convenient store 60m from where we were. The room was quite nice and spacious with a big balcony. The beds were also quite comfy. The pool was really nice as well.

    Stayed in November 2023

  • Reviewed: October 28, 2023

    9.0
    Be there in off season
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 8 nights

    - Need car or bike to go anywhere. There no infrastructure for walking. - Not always may found somebody in front desk. - Bed start participate if you move.

    + Bathtub. Big and comfortable. + Clean. + stable and fast Wi-Fi. + Friendly and helpful personal. + big parking. + Lotus supermarket (and weekend nightmarket in front of it) nearby. Hard to remember all, it's be smooth and comfortable days.

    Stayed in August 2023

  • Reviewed: September 28, 2023

    8.0
    Loved it and would recommend
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    You cant sunbathe by the pool as the hotel roof is covering it.

    Loved the room and facilities.

    Stayed in August 2023

  • Reviewed: September 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location and access level to the city center

    Clean, affordable price and quiet environment

    Stayed in September 2023

  • Reviewed: April 6, 2023

    8.0
    Beautiful hotel in a bad location
    • Leisure trip
    • Family with young children
    • Villa with Private Pool
    • Stayed 5 nights

    Location would be challenging if you don't have a car to move around. Not close to anything - not to restaurants/markets/beach/attractions. Most of the day - there was no staff at the reception, and it took them hours to answer our whatsapp. The rooms weren't cleaned well - when we moved the beds there was so much dirt and toilet papar etc beneath. The kitchen wasn't airconditioned so it was very uncomfortable to stay and eat there. The kitchen was poorly equipped - only 1 (!!) knife, etc.

    We stayed at the villas that were beautiful with quick access to the private pool. The rooms are very spacious and airconditioned.

    Stayed in April 2023

  • Reviewed: January 20, 2023

    8.0
    enjoyed my stay
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    no tour advice tho it said there was in room literature

    quiet and very clean

    Stayed in January 2023

  • Reviewed: June 6, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Nice room suit for a big family.

    Stayed in June 2022

  • Reviewed: February 21, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Pool Access
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no light and there was no generator backup for the resort. Also airport transfer should be provided. Room service on request.

    The pool and the room were good

    Stayed in February 2025

  • Reviewed: December 27, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Pool Access
    • Stayed 5 nights
    • Submitted from a mobile device

    Far from everything, easier if you rent a bike to get around. No breakfast or any food available at the hotel. You have to walk quite a distance if you want to eat at a restaurant. The bed was not comfortable at all, they joint to single bed and as you move in the middle it will slide apart and will hurt your back.

    The room was spacious and the pool

    Stayed in December 2024

  • Reviewed: July 21, 2024

    10
    Relaxing and convenient
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 14 nights
    • Submitted from a mobile device

    Nothing

    Great location. Perfect for food

    Stayed in June 2024

  • Reviewed: June 25, 2024

    10
    Fantastic. If ever returning to Phuket it will be here.
    • Leisure trip
    • Family with young children
    • Villa with Private Pool
    • Stayed 14 nights
    • Submitted from a mobile device

    Nothing

    Location was great for great local food, convenience stores, hairdressers and massage. Not as touristy as Kata or Rawai The cleaning and reception staff went above and beyond to make staying here the best !!

    Stayed in June 2024

  • Reviewed: February 10, 2024

    3.0
    Even though it says it comes with breakfast, it doesn’t
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 11 nights
    • Submitted from a mobile device

    We were told breakfast was included. There were signs everywhere to say food was on floor too, but there was no food breakfast anything to be found and no one spoke English so couldn’t get anyone to help us.

    The property was basic for what we needed

    Stayed in February 2024

  • Reviewed: January 14, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was no light bulb over the bed area

    The location is in the middle so it's close to everywhere. The staff were nice and kind

    Stayed in January 2024

  • Reviewed: January 3, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Pool Access
    • Stayed 7 nights
    • Submitted from a mobile device

    The bed was huge but it was rock solid. Terrible sleep. Advertises a breakfast but was told no breakfast on offer when we asked.

    The pool access room was very convenient. A fresh bed made everyday with new waters was also great.

    Stayed in January 2024

  • Reviewed: November 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Pool Access
    • Stayed 7 nights
    • Submitted from a mobile device

    All was good

    Very nice clean room with pool and silent area. Easy access to the best attraction in Phuket.

    Stayed in November 2023

  • Reviewed: June 13, 2023

    6.0
    No attention to us 🤪
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    The reception area was messy....with a fan standing in what was supposed to be a water feature.....towels and laundry room hanging open. By the pool there was a painting lying face down on the floor. There was 2 tea bags and coffee in the room but no milk or sugar.....who drinks it like this ? No soap at the basin.....in a container in the bath /shower. When I saw the room with bath I asked for swopping to a room with normal shower....she refused. Checking out the next morning....there was nobody at reception....so we just left the key at the desk. The workers need to learn some customer service and pay attention to small detail.

    Loved the pool and extra large bed in the room. Also cool that there was a fridge in the room.

    Stayed in June 2023

Showing 1 - 25

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