21/4 Moo 1 T.Rasada A.Muang , 83000 Phuket, Thailand
#69 of 171 hotels in Phuket
Guests' ChoiceBased on 1295 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
7.9
Facilities
8.3
Staff
9.0
Value for money
7.7
Free Wifi
8.5
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End of dialog contentReviewed: April 3, 2025
Khalifa
QatarBreakfast not was a great as Westin standard. Dining room always late so the food you ordered become COLD when reaching your room!
Stayed in March 2025
Reviewed: April 3, 2025
Kylie
AustraliaThe food was very good, a choice of 3 restaurants with different cuisine. The staff were excellent, very nice people, very polite and friendly. The room I had initially had a private pool right out in front of the room on the balcony, but it was shared by two rooms which ended up being a bit creepy as strangers could be in your private pool right outside your sliding door and balcony (and they were one night)- and can see straight into your room. The air conditioner leaked into my suitcase while I was at breakfast, so I got moved to a suite which had its own pool and balcony, a nice couch, much more comfortable. So I would recommend the suites but not the room with shared private pool unless you’re traveling in a group. The beach is safe for swimming, no waves (it’s a bay), and cordoned off. Views were stunning. What made it? The wonderful staff. And the spa and massages are very good.
Stayed in April 2025
Reviewed: March 31, 2025
Marie
FranceNice hotel, nice view, with supportive team. BUT : Apart a good breakfast buffet, the rest of the F&B was disappointing… with few choices and poorly executed. Also, Only 1 plug working properly in the bedroom, despite reporting the problem everyday ! The cleanliness of the bedroom and the SPA was less than average.
Stayed in March 2025
Reviewed: March 28, 2025
Carina
South AfricaBeach is not very nice
Friendly staff, excellent food, and great swimming pools.
Stayed in March 2025
Reviewed: March 28, 2025
Piotr
SwitzerlandDirty bathroom, mold growing form the joints on tiles! Shower heard 🤢couch in the room was sunken, and full of pillows, same with the materace PRETTY used and should be replaced like a season ago. AC loud even on the lowest setting so forget about the sleeping. I think that the staff do not get the required resources to keep it well. Definitely should not have 5 stars! Rods next to the swimming pool in my room barley holding, same with some at the main resort pool. I’m pretty disappointed about the conditions of rooms and swimming pools. Don’t worth the money. AVOID at any cost!
Good localisation and really nice personnel.
Stayed in March 2025
Reviewed: March 21, 2025
Loh
MalaysiaToo hilly. Too far from anything else eg convenience stores. Beach wasn’t great. Sea wasn’t gd enough to swim or stroll. The extra bed in the room had sheets that smelt ( e we didn’t use it ) but the smell was permeable.
V accommodating staff. Ready to please and go out out of their way to fulfill your wishes. Beautiful view
Stayed in March 2025
Reviewed: March 19, 2025
Eli
IsraelEvery thing was wunderful the staff was kind
Stayed in March 2025
Reviewed: March 15, 2025
Maryna
United Arab EmiratesWe had some issues with AC
Clean , comfortable room with an amazing view.
Stayed in February 2025
Reviewed: March 4, 2025
Lewis
United KingdomWe stayed here about 10 years ago and were blown away, but it does feel that there hasn’t been much investment since and some of the rooms and facilities are a little tired around the edges.
Fantastic swimming pools, lovely staff, amazing breakfast!
Stayed in February 2025
Reviewed: February 25, 2025
Manish
IndiaLocation, facilities, food
Stayed in February 2025
Reviewed: February 22, 2025
Laurine
United KingdomOne thing to be aware of is the tiles in the pool. Both my partner and I injured our feet while walking around the pool area. It’s something to watch out for, especially if you are coming with kids. The prices at the restaurant are a bit steep for what you get, the overall experience was definitely worth it.
This hotel is exactly what you’d expect from a resort – truly a paradise getaway! There are three pools, each offering a unique vibe, so you can choose between a relaxing, vibrant, or more private atmosphere. The morning buffet is fantastic, with a wide variety of options and the added bonus of being able to order coffee and eggs exactly how you like them – omelette, scrambled, and more. The buggy service is super efficient, making it easy to navigate the large resort. The gym is top-notch, with an amazing view that makes your workout a bit more enjoyable. Speaking of views, the sunsets here are absolutely breathtaking – a perfect way to end the day. Plus, the private beach is a real highlight, offering a peaceful spot to relax by the water. All in all, it was a great experience, with everything you need for a relaxing and memorable stay.
Stayed in February 2025
Reviewed: February 19, 2025
Antonio
RomaniaGood breakfast but the selection of cheese, salami, and salads was not very varied. The sweets part varied from my point of view, apart from being fruit-based, the rest being sugar-based. Pastries from frozen products. Prosecco and fresh juice with pay.
The staff is very helpful. The rooms are large, elegant, comfortable and clean. Transportation within the resort is provided by club cars. Stand-Up Paddle (SUP) boards, kayaks and water shoes are free of charge.
Stayed in January 2025
Reviewed: February 16, 2025
William
CanadaIt was a very relaxing and beautiful spot to chill for a few days. The breakfast is terrific and the rooms spotless.
Staff were very friendly and eager to help. Being a Bonvoy member was worth it as we decided to stay an extra day and they kept us in an upgraded suit at the price for a Deluxe King.
Stayed in February 2025
Reviewed: February 13, 2025
Althea
United Statesnothing
everything
Stayed in February 2025
Reviewed: February 12, 2025
Mansour
Saudi ArabiaThe destine between the Rooms very far from the Lobby or Hotel Lunge
Every. Thing
Stayed in February 2025
Reviewed: February 11, 2025
Uyen
United StatesThere seems to be a significant gap in communication skills among staff members, leading to a lack of accountability for their statements. I found myself needing to engage with several individuals to obtain accurate answers and effective solutions to a problem.
It’s a beautiful property and the honeymoon couples enjoyed their stay.
Stayed in November 2024
Reviewed: February 4, 2025
Randika
Sri LankaSome staff member's cannot speak English well. Some toilets haven't water facility. They are extra charge for water bottles (in the Dining room ) when I'm already in half board package
It's located in beautiful place and they have private beach.They provide golf cars for inside transport. Foods was tasty and good variety ☺️ Staff was friendly
Stayed in February 2025
Reviewed: January 30, 2025
Mabel
Hong KongRooms are a little tired considering what we paid. Pool bars are great but call buttons so we could order from sun loungers would be good. Beach bar closed at 6 sadly!
Great breakfast with good selection and wonderful views. Pools were good. Quiet whdn we arrived. Regular buggies to help you get up the hill. Lovely upgrade that was appreciated! Staff were lovely.
Stayed in January 2025
Reviewed: January 7, 2025
__vincent__
AustriaUnfortunately, one room was smelling a bit moldy smell.
Outstanding Hotel and well managed! We loved the pool and the view.
Stayed in January 2025
Reviewed: January 1, 2025
Lina
United KingdomNeeds a bit of a refresh, we were also put in a room at the very top of the resort which required a lot of walking at times and I’m not sure if the hotel was full or if they just chose to put us there
Beautiful resort overall, attentive and nice staff, great restaurant nearby the resort as well
Stayed in November 2024
Reviewed: December 29, 2024
Wai
United KingdomA bit old and worn out
Beautiful terrain
Stayed in December 2024
Reviewed: December 25, 2024
Nicola
United KingdomSome of the clientele towards weekend were down market ..loud , badly presented and behaved .
Superb views, lovely quiet tropical gardened large property. Unique ! Pleasant reception. A retreat resort with.own beach, gym . As always , pleasant staff and good service .
Stayed in December 2024
Reviewed: December 23, 2024
Haider
United KingdomCouple bugs and not super clean. The staff were amazing though and moved us to a better upgraded room when we pointed this out.
We wanted a resort with a view of the sea and this delivered - stunning views! Breakfast was really good and spa facilities also really nice.
Stayed in December 2024
Reviewed: December 13, 2024
Alan
United KingdomArbitrary charges applied at check-out to mini-bar/in-room dining use. These were not incurred by us but in order to quickly settle the invoice to catch flight had to pay. On contacting hotel afterwards, no response received.
Location, room, facilities, restaurant, overall setting - fantastic. loved it.
Stayed in December 2024
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