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  5. Reviews of The Westin Siray Bay Resort & Spa, Phuket

Reviews of The Westin Siray Bay Resort & Spa, Phuket This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

21/4 Moo 1 T.Rasada A.Muang , 83000 Phuket, Thailand

#69 of 171 hotels in Phuket

Guests' Choice

Review Score

Based on 1295 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    7.9

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    7.7

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2025

    8.0
    Breakfast low standard
    • Leisure trip
    • Group
    • Superior, Guest room, 1 King, Alternate bed: sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast not was a great as Westin standard. Dining room always late so the food you ordered become COLD when reaching your room!

    Stayed in March 2025

  • Reviewed: April 3, 2025

    8.0
    Peaceful, stunning views, private beach, great food
    • Leisure trip
    • Solo traveler
    • Oceanfront View, Guest Room, 1 King, Pool Access
    • Stayed 11 nights
    • Submitted from a mobile device

    The food was very good, a choice of 3 restaurants with different cuisine. The staff were excellent, very nice people, very polite and friendly. The room I had initially had a private pool right out in front of the room on the balcony, but it was shared by two rooms which ended up being a bit creepy as strangers could be in your private pool right outside your sliding door and balcony (and they were one night)- and can see straight into your room. The air conditioner leaked into my suitcase while I was at breakfast, so I got moved to a suite which had its own pool and balcony, a nice couch, much more comfortable. So I would recommend the suites but not the room with shared private pool unless you’re traveling in a group. The beach is safe for swimming, no waves (it’s a bay), and cordoned off. Views were stunning. What made it? The wonderful staff. And the spa and massages are very good.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    7.0
    Not bad, but not very good.
    • Leisure trip
    • Family with young children
    • Oceanfront View, Guest Room, 2 Doubles, Pool Access
    • Stayed 7 nights
    • Submitted from a mobile device

    Nice hotel, nice view, with supportive team. BUT : Apart a good breakfast buffet, the rest of the F&B was disappointing… with few choices and poorly executed. Also, Only 1 plug working properly in the bedroom, despite reporting the problem everyday ! The cleanliness of the bedroom and the SPA was less than average.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Oceanfront View, Guest Room, 1 King
    • Stayed 5 nights
    • Submitted from a mobile device

    Beach is not very nice

    Friendly staff, excellent food, and great swimming pools.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    7.0
    I don’t want to talk more about it.
    • Leisure trip
    • Solo traveler
    • Oceanfront View, Guest Room, 1 King, Pool Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Dirty bathroom, mold growing form the joints on tiles! Shower heard 🤢couch in the room was sunken, and full of pillows, same with the materace PRETTY used and should be replaced like a season ago. AC loud even on the lowest setting so forget about the sleeping. I think that the staff do not get the required resources to keep it well. Definitely should not have 5 stars! Rods next to the swimming pool in my room barley holding, same with some at the main resort pool. I’m pretty disappointed about the conditions of rooms and swimming pools. Don’t worth the money. AVOID at any cost!

    Good localisation and really nice personnel.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    8.0
    Great place for honeymooners or just to unwind for a ME time. and the main pool was fabulous.Fd was gd for a hotel Bugg
    • Leisure trip
    • Couple
    • Superior, Guest room, 1 King, Alternate bed: sofa bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Too hilly. Too far from anything else eg convenience stores. Beach wasn’t great. Sea wasn’t gd enough to swim or stroll. The extra bed in the room had sheets that smelt ( e we didn’t use it ) but the smell was permeable.

    V accommodating staff. Ready to please and go out out of their way to fulfill your wishes. Beautiful view

    Stayed in March 2025

  • Reviewed: March 19, 2025

    9.0
    Exelent vaction
    • Leisure trip
    • Couple
    • Oceanfront View, Guest Room, 1 King, Pool Access
    • Stayed 7 nights
    • Submitted from a mobile device

    Every thing was wunderful the staff was kind

    Stayed in March 2025

  • Reviewed: March 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Oceanfront View, Guest Room, 1 King
    • Stayed 6 nights
    • Submitted from a mobile device

    We had some issues with AC

    Clean , comfortable room with an amazing view.

    Stayed in February 2025

  • Reviewed: March 4, 2025

    8.0
    A lovely place to stay with friendly staff
    • Leisure trip
    • Couple
    • Oceanfront View, Guest Room, 2 Doubles
    • Stayed 3 nights
    • Submitted from a mobile device

    We stayed here about 10 years ago and were blown away, but it does feel that there hasn’t been much investment since and some of the rooms and facilities are a little tired around the edges.

    Fantastic swimming pools, lovely staff, amazing breakfast!

    Stayed in February 2025

  • Reviewed: February 25, 2025

    9.0
    It was fabulous, good relaxing holidays
    • Leisure trip
    • Couple
    • Superior, Guest room, 1 King, Alternate bed: sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Location, facilities, food

    Stayed in February 2025

  • Reviewed: February 22, 2025

    9.0
    Great stay!
    • Leisure trip
    • Couple
    • Oceanfront View, Guest Room, 2 Doubles
    • Stayed 5 nights
    • Submitted from a mobile device

    One thing to be aware of is the tiles in the pool. Both my partner and I injured our feet while walking around the pool area. It’s something to watch out for, especially if you are coming with kids. The prices at the restaurant are a bit steep for what you get, the overall experience was definitely worth it.

    This hotel is exactly what you’d expect from a resort – truly a paradise getaway! There are three pools, each offering a unique vibe, so you can choose between a relaxing, vibrant, or more private atmosphere. The morning buffet is fantastic, with a wide variety of options and the added bonus of being able to order coffee and eggs exactly how you like them – omelette, scrambled, and more. The buggy service is super efficient, making it easy to navigate the large resort. The gym is top-notch, with an amazing view that makes your workout a bit more enjoyable. Speaking of views, the sunsets here are absolutely breathtaking – a perfect way to end the day. Plus, the private beach is a real highlight, offering a peaceful spot to relax by the water. All in all, it was a great experience, with everything you need for a relaxing and memorable stay.

    Stayed in February 2025

  • Reviewed: February 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Oceanfront View, Guest Room, 2 Doubles, Pool Access
    • Stayed 7 nights

    Good breakfast but the selection of cheese, salami, and salads was not very varied. The sweets part varied from my point of view, apart from being fruit-based, the rest being sugar-based. Pastries from frozen products. Prosecco and fresh juice with pay.

    The staff is very helpful. The rooms are large, elegant, comfortable and clean. Transportation within the resort is provided by club cars. Stand-Up Paddle (SUP) boards, kayaks and water shoes are free of charge.

    Stayed in January 2025

  • Reviewed: February 16, 2025

    9.0
    Beautiful relaxing resort with spectacular views.
    • Leisure trip
    • Couple
    • Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    It was a very relaxing and beautiful spot to chill for a few days. The breakfast is terrific and the rooms spotless.

    Staff were very friendly and eager to help. Being a Bonvoy member was worth it as we decided to stay an extra day and they kept us in an upgraded suit at the price for a Deluxe King.

    Stayed in February 2025

  • Reviewed: February 13, 2025

    9.0
    excellent
    • Leisure trip
    • Travelers with friends
    • Oceanfront View, Guest Room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    everything

    Stayed in February 2025

  • Reviewed: February 12, 2025

    7.0
    Comfrtable .
    • Leisure trip
    • Couple
    • Oceanfront View, Guest Room, 1 King
    • Stayed 4 nights
    • Submitted from a mobile device

    The destine between the Rooms very far from the Lobby or Hotel Lunge

    Every. Thing

    Stayed in February 2025

  • Reviewed: February 11, 2025

    7.0
    Beautiful property and poor communication among staff members.
    • Leisure trip
    • Couple
    • Oceanfront View, Guest Room, 1 King, Pool Access
    • Stayed 4 nights
    • Submitted from a mobile device

    There seems to be a significant gap in communication skills among staff members, leading to a lack of accountability for their statements. I found myself needing to engage with several individuals to obtain accurate answers and effective solutions to a problem.

    It’s a beautiful property and the honeymoon couples enjoyed their stay.

    Stayed in November 2024

  • Reviewed: February 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior, Guest room, 1 King, Alternate bed: sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Some staff member's cannot speak English well. Some toilets haven't water facility. They are extra charge for water bottles (in the Dining room ) when I'm already in half board package

    It's located in beautiful place and they have private beach.They provide golf cars for inside transport. Foods was tasty and good variety ☺️ Staff was friendly

    Stayed in February 2025

  • Reviewed: January 30, 2025

    8.0
    Beautiful quiet and relaxing resort
    • Leisure trip
    • Group
    • Oceanfront View, Guest Room, 2 Doubles
    • Stayed 6 nights
    • Submitted from a mobile device

    Rooms are a little tired considering what we paid. Pool bars are great but call buttons so we could order from sun loungers would be good. Beach bar closed at 6 sadly!

    Great breakfast with good selection and wonderful views. Pools were good. Quiet whdn we arrived. Regular buggies to help you get up the hill. Lovely upgrade that was appreciated! Staff were lovely.

    Stayed in January 2025

  • Reviewed: January 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior, Guest room, 1 King, Alternate bed: sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Unfortunately, one room was smelling a bit moldy smell.

    Outstanding Hotel and well managed! We loved the pool and the view.

    Stayed in January 2025

  • Reviewed: January 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Oceanfront View, Guest Room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs a bit of a refresh, we were also put in a room at the very top of the resort which required a lot of walking at times and I’m not sure if the hotel was full or if they just chose to put us there

    Beautiful resort overall, attentive and nice staff, great restaurant nearby the resort as well

    Stayed in November 2024

  • Reviewed: December 29, 2024

    8.0
    Very enjoyable experience
    • Leisure trip
    • Family with young children
    • Guest room, 2 Doubles
    • Stayed 4 nights
    • Submitted from a mobile device

    A bit old and worn out

    Beautiful terrain

    Stayed in December 2024

  • Reviewed: December 25, 2024

    9.0
    A .RESORT HAVEN
    • Business trip
    • Couple
    • Guest room, 2 Doubles
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the clientele towards weekend were down market ..loud , badly presented and behaved .

    Superb views, lovely quiet tropical gardened large property. Unique ! Pleasant reception. A retreat resort with.own beach, gym . As always , pleasant staff and good service .

    Stayed in December 2024

  • Reviewed: December 23, 2024

    8.0
    Stunning views of Siray Bay and away from the busyness of Phuket
    • Leisure trip
    • Couple
    • Oceanfront View, Guest Room, 1 King
    • Stayed 6 nights
    • Submitted from a mobile device

    Couple bugs and not super clean. The staff were amazing though and moved us to a better upgraded room when we pointed this out.

    We wanted a resort with a view of the sea and this delivered - stunning views! Breakfast was really good and spa facilities also really nice.

    Stayed in December 2024

  • Reviewed: December 13, 2024

    9.0
    Everything great but due to mismanagement of in-room costs, would not stay again and would not recom
    • Leisure trip
    • Couple
    • Oceanfront View, 1 Bedroom Larger Villa, 1 King
    • Stayed 4 nights

    Arbitrary charges applied at check-out to mini-bar/in-room dining use. These were not incurred by us but in order to quickly settle the invoice to catch flight had to pay. On contacting hotel afterwards, no response received.

    Location, room, facilities, restaurant, overall setting - fantastic. loved it.

    Stayed in December 2024

Showing 1 - 25

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