Staff very rude! As soon we went for the checking in, i asked for a extra key room, the receptionist answered no in a very rude way, disgusting! Every tiny you were passing by and say good morning no one and i say no one was answering, not even opening their mouth to say hello! Now we come to the cleaning: disgusting place, very dirty and dust everywhere! As soon we went inside the room on the chairs there was hairs probably from previous visitors, and the floor full of dust( you can see both pictures attached).the bed was made like when you wake up in the morning and you just put the duvet just covering the be folded properly, i was wondering if they had change the bed sheets from previous visitors.The lift to get to the floors all dirty and dusty! The first morning we put the sign to clean up our room, we went back at 5pm nothing was done, i had to go and look for them for at least toilet paper! The second day we put the sign, we went back all they have done they put 2 towels, 2 bottles of water and a toilet paper all on the table, no coffee or tea (i had to go and ask) and no floor brushed ever, and the beds wasn’t done too. The room would looks ok if they will look after their room but they don’t. Another weird thing is that you have the sink in the room in front of the bed, shower in a corner right in front the bed head with a door in glass where you almost can see inside the one who is taking the shower. They say 3 star Hotel but 1 Star would even be too much! I definitely don’t recommend this place at all! PS unfortunately Booking doesn’t let me add more than 5 pictures

Nothing! Worst place i ever been!

Stayed in February 2024

Water in the shower is not constant and it is not heating. There is no noise cancelling and the music in the bars across the street goes laud everywhere day until 1-2 am. Room is not cleaned, they just make the bed and give new towels. In general very dirty. Ask an upfront deposit in cash of 1000B.

Location. You can use the swimming pool of the resort in the back.

Stayed in February 2024

We had a double room (2 beds pushed together) came to check in the staff were SO rude, I cannot comprehend how bad the staff were. After the first night we left some money in the room (not lots - we put most of it in the safe) and they took it when they cleaned the room- I know sometimes these are taken as tips but surely on the day you leave? Not the first night. To be fair if the staff were actually good then this wouldn’t have been an issue. We asked to extend our stay as we were staying in krabi another night, they said no full tonight. I said not tonight tomorrow? She said NO. full. Ok no problem… again rudely spoken to. We asked to leave our bags at reception on exit, they said that’s fine, gave us no ticket ect, when we came to grab our bags we weren’t acknowledged and we could have just taken everyone’s bags and they wouldn’t have known. Don’t leave anything valuable here. Also the sink is randomly in the bedroom and the room stank. When we first came into our room the balcony door was wide open? Anyway the staffs first impressions just really set the tone for our stay. We stayed elsewhere for our second night for the same price and the staff couldn’t have been more helpful.

The only good things are the location, no mosquitos and good air con.

Stayed in January 2024

The location. The bed was super comfy and they have the kindest staff!!

Stayed in December 2023

When we checked in the cups had ash & cigarettes in. Precious stay must’ve been using it as an ashtray. No room service. Once in 5 days we had room service and that’s because we asked. Tried to extend our stay for one night as ferry was cancelled. The man said it was extended and the next worker said it wasn’t and no availability. Suddenly found a room once we complained. Poor communication. No answering phones when ringing reception too.

Location was perfect. Walking distance to centre, bars & restaurants and beach. The hotel was very modern too with a smooth which check in.

Stayed in January 2024

Bad things 1. Staff is super road and impolite. Especially one girl who is on the front desk should be made supervisor in a factory floor, rather than be present on front desk. 2. AC doesn't work well. We arrived quite late at hotel and were tired, and we faced these girls who cleared didn't wanted to be at front desk, and seemed to be pissed at everyone. We were given room keys and when we went there it was pretty hot. We waited for air conditioning to cool the room but it didn't happen. When we informed these girls , they started questioning out definition of what cool should be. Which was quite insulting. A technician presented to repair it, and that didn't make any difference. After much argument we were given another room, where air conditioning was barely better. We were super tired , so we made peace with it. 3. They don't clean the rooms at all. They just randomly put new towels on bed and 2 water bottles. That is their definition of house cleaning. They don't even empty thrash can everyday. 4. Plug points in room are broken. Only one was working 5. Oddly, washbasin is not in the toilet but in the bedroom. Would not recommend staying here, unless you are ok feeling unwelcomed. This hotels is being run by a bunch of angry teenagers, who badly need 101 on hospitality.

Good things 1. Location is great (few hundred meters from beach and near all eating joints). 2. Room was clean initially

Stayed in December 2023

Bed was the worst. My king bed was we were two twin bed pushed up together Levine a big gap between beds. Very uncomfortable and I woke up with sore back everyday

Location was nice, close to the beach

Stayed in January 2024

Staff attitude , room just so so I'm still trying to find out why they charged my credit card additional THB3k!

Location near the beach

Stayed in December 2023

We arrived around 22pm after a long travel and there was at the reception even though on booking it stated that the check in was till 23pm. There were 2 different numbers written to call which pissed me off because I do not have a thai number so ofc i had to pay to make that call and all that so that they can tell us to go to the hotel behind for check in. Later i saw on the elevator that they have whatsapp....why not writw that at the reception or just write to go to the hotel behind. Finally they came with a golf car and took us for check in. Room is okay, but for some reason the sink is outiside the toilet. It is across the bed...so literally in bedroom. That ofc was not on the pictures. That said I would book the hotel again since for this price the location is REALLY perfect, room was cleaned everyday and there were no problems afterwards. Also i read on the counter that the check in after 24h must be payed 1500bht adittionaly...ridicilous....so be carefull of that.

Room was cleaned everyday, beds are comofrtable, water bottlea everyday, good shower pressure which is rare in Thailand, security guarding the parking for scooters

Stayed in January 2024

Location, laundry room, comfortable beds, good air con

Stayed in January 2024

location and cleanliness

Stayed in December 2023

Your receptionist face no smile.

Stayed in December 2023

Couple of time our door key stopped working and we had to get the same re-programmed. Apart from that nothing.

Location is amazing, very close to the beach and lots of eating and shopping options.

Stayed in December 2023

Grumpy staff No wardrobe

It had ac

Stayed in December 2023

Room: Dirty When we checked in, we found old dirty smelling towels in the room, including one towel that still had makeup on it. Their advertisement states that they provide daily cleaning, but they don't. Communal areas: Dirty and smelly do not even want to talk about the communal toilets. Complimentary snacks: The advertised they have complimentary snacks coffee, hot chocolate, and biscuits they don’t. Not a place I will recommend.

The Location is good Wifi is good It is unfortunate that that is the only positive quality of the hotel.

Stayed in December 2023

No complains

Location was perfect, the room was excellent. The Infinity pool was beautiful! Amazing stay

Stayed in December 2023

The women staff at the reception

None

Stayed in December 2023

Nothing

Location is good and staff were friendly.

Stayed in October 2023

Close to the beach less than 5 mins for all the nightlife, restaurants, beach, etc, the place was cleaning.

Stayed in December 2023

The front desk staff seems did'nt understand english

The location was top notch. In front of the famous Thai Seven Eleven and 5 minutes walking to Ao Nang beach. Really affordable and value for money.

Stayed in December 2023

The staff was really not helping

Its near to all attraction

Stayed in December 2023

Poor service,the staffs has little knowledge about their service. We asked for room services multiple times ,but no one showed up. The basin is in the bathroom which is weird they haven't utilized the room structure properly. The staff do not understand English.

Only the location

Stayed in December 2023

When I checked out, the lady behind reception was very rude, as I wanted to extend my stay but they told me the wrong price and it was a confusion leading me to pay more than what I was supposed to. They don’t clean the rooms properly. Property smells like drain, especially in shower and bathroom. At night the corridors were a bit scary as the hotel is very dark as well inside the rooms , very dim. Very small space. Bathroom and shower was in separate rooms and the sink in the bedroom which was very odd.

Great location. But not the best property to stay at, it was okay. clean. Some staff was nice. Bed was comfy.

Stayed in December 2023

The staff had no knowledge about a simple thing. I had to ask for room service 4 times to clean the washroom and toilet. They have 3 different places for the toilet,shower and wash basin and the basin is placed in the bed room.This is ridiculous. Poor interior and waste of resources to be honest. The male staff do not understand English . We asked for water and tissue but they forgot everything and every time they missed sending us atleast one item. I had messaged the property about this even though no one bothered to reply till now. Probably the worst experience of my life staying at a hotel.

I didn't like anything about this hotel except the location which was near the Aoang beach road.

Stayed in December 2023

The hotel system, toilet, entrence, the view of hanging next hotel laundry

Location

Stayed in December 2023