The shower had too little water, there was a door to the next room so you could hear voices, and the group guests were noisy.

Convenient location and kind staff

Stayed in November 2024

Dated and old. Noisy from music outside the hotel.

Location

Stayed in August 2024

Great location. Very good breakfast

Stayed in June 2024

Other than it being so so hot, our overall experience was positive.

Breakfast was good with plenty to choose from. The location of the hotel was superb as it was so close to night markets and street food. Many places to eat good Thai food.

Stayed in April 2024

Convenient to everything, nice staff, clean & comfortable rooms, great breakfast. I always stay here when in Chiang Rai.

Stayed in March 2024

too many un-used spaces .

staffs were very kind and friendly, plus the breakfast was very good and nice.

Stayed in March 2024

Buffet breakfast didn't suit our tastes, and we aren't fussy. The pool area leaves a lot to be desired. It is in a paved enclosed area with no landscaping and very little sitting furniture. It's hidden away with access to it from the 2nd floor and takes some finding. A flight of paved steps takes you down to it. It's not very inviting. The hotel could do with a refurbishment.

Location, room size. Security men in the car park looking after my scooter. The lobby and breakfast rooms are very grand, but the hotel is looking rather tired and the carpets are very old. A refurbishment would go a long way to lift the hotel. The staff were nice, especially the lady who attended to our room

Stayed in March 2024

Extremely old and not well kept, needs urgent renovation.

Nothing really good to say about it, except the location, if you are planning to stay at the clocktower area.

Stayed in February 2024

Staff very professional and helpful.

Stayed in January 2024

Great breakfast, great location. We were wowed!

Stayed in January 2024

For once, I don't find anything to complain about.

I did not miss anything. A hotel with soul and perfect location. Air condition a pleasure. Bathroom had it all. Very good breakfast gave a good start for the day. We'll be back.

Stayed in January 2024

Very dated room for the money. No safe in the room. Aircon was not effective.

Location

Stayed in November 2023

Requested soft bed, but didn't get one. Bed was hard and had sore back most mornings. Water pressure was really poor. Over priced for what we got.

Friendly staff, clean room, good aircon, good breakfast. Location was good.

Stayed in November 2023

No coffee, tooth brush n toothpaste 🤔

Good location n good breakfast 🥞

Stayed in November 2023

No provide coffee, tea, tooth brush, toothpaste.

Breakfast is delicious n good location.

Stayed in November 2023

The air con rattled The Fridge was so noisy had unplug it. There was random noises in the wall during the night. No coffee and tea making facilities in room, first time I have seen this. Refusal to change 1000thb note to smaller notes at the reception desk is very bad service for guests. The hotel was once grand but now there seems to be reticence to repairing and updating the facilities.

The location and the staff

Stayed in September 2023

The breakfast was poor

Location was good. Staff very good.

Stayed in August 2023

The rooms need a major makeover.

Location

Stayed in June 2023

It was value for cost so no complaints

The location was fine, for the cost it was better than expected, we were there one night only

Stayed in August 2023

The breakfast had limited options. Not healty options, from my point of view.

Location and staff were good.

Stayed in August 2023

Nothing to dislike.

The building is very old fashioned with beautiful furniture/decor and one of the biggest lobbies I've seen. The room was the same and had a great view of the city. The bathroom had a bath tub so it was great to have a long hot bath. The bed was very soft and comfortable. The hotel is as central as it gets - a two minute walk to the Clock Tower.

Stayed in August 2023

N/A

The staff are warm, helpful, friendly and very welcoming. Facilities are very clean and comfortable.

Stayed in April 2023

The breakfasts were monotonous and poor quality. There was one salt and pepper set for the whole dining room (not kidding). One day there was milk, the next day not, and there were limited food choices for non-Asian guests. When groups arrived to eat it was chaos - tables weren't cleared and no one appeared to be checking on the food to replenish it. With regards to the pool, forget it. It is in a dank inner courtyard that gets little sun and the environment is uninviting, no plants or any attempt to make it appealing. The internet in our room was painfully slow and frequently stopped working altogether. One reception staff member, a tall man who spoke with an American accent was particularly unhelpful and rude. He refused to book a car via GRAB saying he was too busy, then the taxi he ordered for us never turned up. He was keen for us to use a 'tour guide' for double what we eventually paid when we were able to get the GRAB app on our phone. When we misplaced our room card he said there was a 250THB fee to replace it, but was unable to show any documented proof of this.

The room was clean and the women working at reception were very helpful and friendly.

Stayed in February 2023

No electrical outlet at the bedside. I cannot use my CPAP machine to sleep. Hotel is old, furniture needs updating.

Close to many city center attraction, good buffet breakfast

Stayed in February 2023