Compared to countless resorts I have stayed at on Koh Samui, I was dissappointed by the lack of care from staff around the pools and beach. Beach umbrellas are huge and rusted, and you have to struggle like hell to put them up when you need one, damaging your skin on your fingers and hands. Any other resort I every stayed at, staff would coming running as soon as they saw you move towards a beach lounger, and ask whether you wanted the umbrella put up. Also, there were not enough umbrellas in relation to the number of loungers. Hard to find a spot where you do not get burned to death. Vomit-inducing loud music coming out of the restaurant further cut down the number of areas one could find to relax and read a book. Food and drinks are over-priced, which means that the restaurant looked like a morgue most of the time. Nothing "happy" about happy hour - it merely brings the beer down to an expensive rather than super-overpriced level, and only if you buy a bucket of beer.

Rooms are fine. Water pressure is great - painfully strong, actually. Housekeeping is good. Pools are a good size.

Stayed in April 2025

In need of update especially bathroom and balcony furniture. Shower over bath very powerful but risked flooding bathroom due to design. Large step into bath. Not hotels fault but too many sun beds reserved with towels all day!!

Location was excellent, great access to beach. Pretty gardens. Lovely infinity pool. Spacious rooms with comfortable beds. Friendly staff.

Stayed in March 2025

Bed uncomfortable felt like there was a plank of wood in the mattress. Shower was hit and miss in terms of pressure and didn't spray water in consistent directions.. probably needs a new shower head. The bathroom is dated and the shower leaked water excessively on the tiled floor causing a slip hazard and the bath was very small. Basically the bathroom needs a revamp.

The location is good right in the centre of Lamai with a good breakfast venue opposite. The pool is lovely overlooking the sea but there is an element of sun bed wars with a shortage of beds.

Stayed in March 2025

Apart from the bathrooms being a little bit dated everything was fine 👍😁

Bathrooms need updating as a bit tired now but enjoyed are stay

Stayed in January 2025

All the sun beds gone by 8 am, just towels no people ! Towels should be removed by staff !

Good location , really quiet , nice room , on the beach ,

Stayed in February 2025

Two keys

Good

Stayed in February 2025

Nothing

Location in centre of Lamai Beach area and on the beach front was great we were upgraded to Villa which had its own pool and deck

Stayed in January 2025

The room we were given didn’t have a lift and was up two flights of stairs. This was an issue as we had a push chair and suitcase.

Absolutely beautiful resort, in a good location and right next to the beach.

Stayed in February 2025

My room was at the ground floor, very close to the swimmingpool, chairs outside on a small balcony. Wonderful swimmingpool(s), a restaurant/bar just by the pool and a couple of steps and you were at the beach. And the main street is just outside the lobby with everything you need like restaurants and bars, supermarket, night market etc. etc. Staff at the lobby very friendly and helpful.

Stayed in January 2025

No problems all good

Service and staff

Stayed in January 2025

Cockroach in my bathroom

Nice view of sea

Stayed in December 2024

The reason for 8/10. The bathroom was outdated, looked dirty because of this and also water run everywhere when you showered, floor was soaked every time. The Christmas eve dinner was awful, a real disappointment for the money. We wasn't even offered a complimentary drink despite my main being 45 minutes after my husbands. They even tried to charge as twice. Small complaints though for a wonderful stay. Ignore the bathroom and meal and it would be a 10.

Great location right on the beach. It provided a well needed chill after a month of travelling. Lovely pool and plenty of sun loungers. Gardens were beautiful and well maintained. The sunrise on the beach was worth getting up for. Good cocktails in Happy hour. Room was cleaned daily with fresh towels. Cleaner was very efficient. Also lovely balcony with drying rack for clothes. Very helpful reception staff. Breakfast was amazing the first few days, but as the hotel filled up for Christmas they changed to buffet and it wasn't as nice. Added bonus of a gorgeous puppy :)

Stayed in December 2024

Everything was cool

Great pool. Great beach

Stayed in December 2024

Great pools for swimming, right on beach, in heart of Lamai

Stayed in December 2024

The bathtub in the rooms were a little weird, in that there was no way to prevent them from flooding the bathroom. The design of the shower meant that every day the bathroom was soaking wet.

Location is the best in Lamai, hands down! central to everything, a huge relaxing pool, the beach on your doorstep. Rooms were comfortable and housekeepers were efficient each day.

Stayed in October 2024

The AC was very loud. The pool area wasn’t so inviting.

Everything was very clean. The staff was very friendly. The location is good. Right at the beach and the beach road.

Stayed in September 2024

Shower (in bath) was terrible. Bath too high, no hand rails, water splatter all over floor, slippery. Please next time give me a stand alone shower.

Stayed in June 2024

Extremely salty water in the rooms

Stayed in June 2024

The door had a physical key which be a lot easier than a cars

It was quiet away from the road so the sounds of bike couldn’t be heard

Stayed in May 2024

expensive

location

Stayed in May 2024

The system for logging into the Internet looks professional, but it is very bad. Even if you mark so that the system remembers you, it doesn't work. When you don't notice that the system has logged you out, the phone reliably sucks data from your data card, even though you are in a hotel and the WiFi signal is good. I did not order breakfast, because its price is several times higher than in other Thai hotels of a similar category. I once ordered Tom Yum soup at a restaurant, but it tasted like water with a little lemongrass. It was lightly seasoned and not spicy at all. My negative comments do not mean that I was dissatisfied, rather they are intended for management as ideas for improving services.

A nice hotel complex right on the beach with a large swimming pool that looks like a natural pond thanks to the grey-green tiling, even though it is rectangular. Excellent location. My Deluxe Villa was very nice. The management takes care of the maintenance and cleanliness of the nice modern style garden. When I reported a minor defect in the room when I left the hotel in the evening, it was fixed when I returned two hours later - good job.

Stayed in May 2024

Hotel a bit tired so could do with spruce up.

Location very good, bar/ restaurant service very good.

Stayed in April 2024

Poor air conditioning.. rooms and bath room very hot. Shower leaked water over floor. Due to the big gaps around the bath.. shower had to be facing inside the bath and on very low to avoid water going on bathroom floor No draw spade to put under wear. Etc in .

Closeness off every thing. Staff

Stayed in April 2024

Mott

Good

Stayed in March 2024