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Reviews of Hotel Carlton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Av. Habib Bourguiba, Tunis Centre , 1001 Tunis, Tunisia

#19 of 60 hotels in Tunis

Guests' Choice

Review Score

Based on 1262 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.1

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 10, 2025

    8.0
    We loved the stay here and n Tunis
    • Leisure trip
    • Couple
    • Nina's room
    • Stayed 1 night
    • Submitted from a mobile device

    Very central, nice room, clean, we felt comfortable. Great breakfast!

    Stayed in April 2025

  • Reviewed: April 8, 2025

    9.0
    Great
    • Leisure trip
    • Solo traveler
    • Executive Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was very good experience. The staff, starting from reception, cleaning staff, security were very nice and supportive.

    Stayed in April 2025

  • Reviewed: April 7, 2025

    9.0
    Love that place!
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Really a good choice!

    Stayed in April 2025

  • Reviewed: April 5, 2025

    7.0
    Average to good
    • Leisure trip
    • Travelers with friends
    • Standard Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Good location. But surrounding areas not very clean. Breakfast could have been better with some change in the varieties

    Stayed in April 2025

  • Reviewed: April 5, 2025

    9.0
    Good for one night stay
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a bit small

    Clean , well located , nice breakfast

    Stayed in April 2025

  • Reviewed: March 25, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights

    The hotel is being renovated, not all the rooms are new, we were put in a old room which was worn-out, with uncomfortable bed, non functioning flush, and water clogging shower, we were told this is the "standard room" that we had booked, but luckily enough one of the staff members moved us to the new room which was comfortable. Another challenge was that they conducted the renovation works at midnight, which as very disturbing. Perhaps that was due to Ramadan.

    The location of the property is really nice, right on the main avenue walking distance to medina. The staff were helpful as well accommodating our request of changing the room and guiding us with sightseeing

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Executive Room
    • Stayed 1 night
    • Submitted from a mobile device

    The air Cond was difficult to use, the LED controls on the Wall panel didn’t respond to finger warmth Well. I ser it to aircond but it was on heat and made it very difficult to sleep. I had to open the window for some cool air after turning off the control panel.

    There was a cook who makes fresh omelette and crepe if you want. There was some hot and cold choices of food items.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    9.0
    Historic property with modern touches
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant closes early. Some of the standard rooms face an adjacent building and are dark and feel a bit claustrophobic.

    Beautiful historic property that has been restored with a modern touch. Breakfast is a feast

    Stayed in February 2025

  • Reviewed: February 28, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night

    Excellent location, good breakfast.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast was great and coffee is good.

    Stayed in January 2025

  • Reviewed: February 17, 2025

    9.0
    excellent value for price, very central/easy location, great staff
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 8 nights

    Only one thing: it would have been nice if the restaurant had been open for dinner as well, but I understand it was slow season.

    The staff were very kind and helpful, especially Semah at the front desk during daytime shifts. The cleaning staff were always very efficient and fast, and the guys at the door were always looking out for me - Thanks everyone! Breakfasts were brilliant: whatever you want, sweet or savory, and some excellent Tunisian touches - superb coffee.

    Stayed in February 2025

  • Reviewed: February 16, 2025

    8.0
    Perfect, but noisy!
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy, as always! First time I booked a room in Carlton hotel, it was in 1997 before the internet and Booking app. I remember it was old fashioned and noisy. Now, it gets huge renovation, but still noisy. Can't believe that the maintenance guy was drilling something in the wall at 8 AM in the morning, and when he stopped the cleaning lady come with Hoover machine to sweep the corridor! Unbelievable! (Otherwise everything was perfect)

    Location, breakfast, and the price.

    Stayed in February 2025

  • Reviewed: January 27, 2025

    8.0
    Perfect location and friendly staff.
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night

    N/A

    I always enjoy staying at the Carlton. The hotel has a perfect location if you want to be at the heart of old Tunis and the main avenue of the capital. Staff working in the reception are always friendly and kind. It is easy to find a taxi to go to the airport at any time of the day/night!

    Stayed in January 2025

  • Reviewed: January 22, 2025

    9.0
    Cool Stay@Carlton Hotel
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Great location and nice reception staff members. My great thanks to Immad and Mohammed for offering me a free upgrade. The view from the balcony was amazing during the rainy days. Additionally the room furniture takes you back to the pre 60's architecture.

    Stayed in January 2025

  • Reviewed: January 10, 2025

    9.0
    very pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Balcony view is great

    clean, in the heart of the city.

    Stayed in January 2025

  • Reviewed: January 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night

    Staff was very friendly. Forgot my hone in the hotel when i checked out, upon returning a week later they handed it over to me, with all my money and cards still in it. so very trustworthy.

    Stayed in October 2024

  • Reviewed: January 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    We did not like the breakfast.

    Nice staff, nice location.

    Stayed in January 2025

  • Reviewed: January 1, 2025

    7.0
    Average in overall
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was small with 3 little beds while I booked for a double bed. Not the same as shown on the picture. The facilities are a bit old and the property is not that clean.

    Great location in downtown.

    Stayed in December 2024

  • Reviewed: December 28, 2024

    9.0
    Wonderful
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms were a little small

    Location, location, location. Nice breakfast from 6.00 in the morning

    Stayed in December 2024

  • Reviewed: December 27, 2024

    8.0
    Good location, great staff.
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The restaurant wasn’t open in the evenings.

    Good location. Friendly and helpful staff. Great breakfast.

    Stayed in December 2024

  • Reviewed: December 22, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We stayed for 3 days. Personal is good. They are helpful. Location is good. You should clean the room that’s is worst

    Stayed in December 2024

  • Reviewed: December 20, 2024

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean, organized and calm

    Stayed in December 2024

  • Reviewed: December 18, 2024

    8.0
    Great value and location, and comfortable
    • Leisure trip
    • Solo traveler
    • Superior Room
    • Stayed 1 night

    Hotel said they would arrange a shuttle for my early morning flight, but on arrival they said they could not do so and I should get a taxi. That worked fine and taxi was cheap at 5am but it was poor service. Otherwise all was very good.

    Stayed in November 2024

  • Reviewed: December 15, 2024

    8.0
    At first, we were given a room which had not be renovated and was very dark. I asked for another room and was given room
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Some of the rooms were not updated and dark.

    Excellent location

    Stayed in November 2024

Showing 1 - 25

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