They need to spray against mosquitos I was eaten alive in the bedroom. 5star should have crushed ice and real fruit in their cocktails as well

Indoor pool and Hammam are reason alone to book this place.

Stayed in April 2025

Breakfast a bit basic for a 5* hotel.

Public areas, indoor swimming pool.

Stayed in April 2025

Ok

Ok

Stayed in December 2024

Ok

Ok

Stayed in December 2024

Thanks to the team in reception and the service division. Many thanks to Sara

Stayed in December 2024

Old furniture, feels a bit dirty in the rooms. The breakfast buffet was limited.

Good and welcoming staff. Great location

Stayed in December 2024

The staff provided exceptional and courteous service. Their professionalism and friendliness made our experience even more enjoyable.

Stayed in December 2024

The maintenance of the facilities could have been better. The hotel still gives a castle-like impression, with flaws here and there

The food was excellent and the whole staff we had to deal with was friendly, professional and responding.

Stayed in December 2024

Nothing, even when I wanted to change the room they did change our room la to be next it to each others it no extra money

All staff was amazing! Especially Ameera, Shaimaa, Sumaiya, and Sarra, these girls made my stay absolutely wonderful. Food was good and the green garden was the best! No noise no disturbance and managed to had a lovely good sleep. Restaurant staff are wonderful as well, they are very helpful and specially the girls who make omelette and the kind boy making the fresh juice. I also appreciate the driver service although we didnt manage to get one on the way to the airport but that’s understandable as our flight is later in the day and they were out of working hours. The driver Nader was so helpful and was there waiting for us at the airport when we arrived. Thank you all for the great time, me and my family really enjoyed the stay, if it only could be closer to city center but overall I would definitely recommend it.

Stayed in November 2024

The aimable receptionist during the late night check-in, as well as the cheerful yet professional two young ladies at the reception desk during the check-out.

Stayed in November 2024

Nothing, all was nice

The staff was so nice, very caring and friendly. Sarra and Chaima were so helpful and they made our stay. The hotel was calm and clean.

Stayed in April 2025

My stay was very disappointing. The hotel felt outdated and in serious need of refurbishment. The carpets were extremely old and dirty, making it far from a five-star experience. To make matters worse, even the tea bag provided was expired and empty, as shown in the picture.

The location was good and the staff are helpful .

Stayed in February 2025

Nothing

Everything

Stayed in January 2025

Nothing

Everything

Stayed in January 2025

Nothing

Miss CHIMA in reception is amazing , kind, lifesaver because she can talk french as well as english Fresh fruit juice in the breakfast that is free was gorgeous The indoor pool is so great

Stayed in January 2025

good

good

Stayed in December 2024

The housekeeping was unorganised, it was hard to get clean towels on our second day. Soundproofing in the rooms not good. And the reception staff at arrival were not communicative at all. In winter, it doesn't have much entertainment.

Its a quiet hotel with a nice bar and nice restaurants, close the beach. The waiters are nice and professional. Some of the reception staff were nice. Breakfast has a good variety. And the swimming pools are nice too. The size of the bed was great.

Stayed in January 2025

No food or drinks from outside

Spa, bar

Stayed in January 2025

Couldn’t bring food in…they couldn’t solve air conditioning problem

Spa, bar

Stayed in January 2025

The smell in the room , the furniture is very old when I asked to cancel my reservation they said we can't because they want to charge me for the cancellation

Location is fine

Stayed in January 2025

Night reception staff very very road untrained unprofessional

Stayed in December 2024

This review is hidden because it doesn't meet our guidelines.

Amazing stay for 3 days at the regency! Great atmosphere for the holiday season, reception staff are extra nice and polite. Big big cheers to ahmed from the kitchen staff and Reda from the restaurant staff who provided exceptional breakfast for our early breakfast due to an early flight we had. Cleaning staff are polite and respectful, big cheers to them as well…

Stayed in December 2024

Our hotel stay was pleasant, we spent 3 days at the regency and found the services great, strong WiFi connection, excellent reception hospitality especially Shaima for her exceptional service regarding our room, and a big cheers to Ahmed from the kitchen staff and Reda from the restaurant staff whom both made sure our early breakfast was well put and taken care of especially that we had an early flight and they dedicated a special time for my family to get great breakfast before we checked out the hotel.

Stayed in December 2024