Need more cleaning in rooms. Also need to upgrade food menus.

Hotel rooms were ok butt not superb.food was average. Swimming pool were nice and cleaned. Aquapark was very nice.

Stayed in October 2024

WiFi doesn't work, lobbies not clean

Location, food, staff, room

Stayed in September 2024

The food was very bad

The food was very bad

Stayed in August 2024

Staff was very kind and professional, specially Niloofar, Kevin and yusuf.

Stayed in August 2024

Cleanliness.

Location, beach, water park

Stayed in July 2024

None

Lovely stay, very clean, staff was brilliant and very friendly Room was clean

Stayed in July 2024

- average food, same thing everyday and no sign board to explain what's what! - Alcoholic Drinks are bad ( we bought drinks from outside) - Beach is nice but too many stones (take your beach shoes) and it's a bit far from the hotel - Air con is not powerful enough - Night shows are ridiculous ( it's one person hosting a game, barely a show) - Some things you have to pay for e.g the mermaid show, pop corn, ice creams. - Location has good views but it's far from Antalya city and Kemer ( we hired car to go around)

- the waterpark is good - Rooms are daily cleaned beds are comfortable - Spa and hamam is very good - Nice Mountain View's - Staff are friendly - WiFi is good around the hotel and room

Stayed in June 2024

The food catered for the Russians mainly but I can’t complain because most of their customers are Russians

For the price you have everything it’s cheap so you can’t complain the fact they provide a lot of stuff is so good

Stayed in July 2024

Food!

Location

Stayed in September 2024

The hotel needs renovation

Very friendly clean pool

Stayed in September 2024

Good place very friendly staff Always helpful Good menu very clean pool

Stayed in September 2024

I didn’t like the whole hotel. It says it’s a five star hotel but this is bullshit. It’s too far from five star hotel. This hotel should be no more than three star hotel. The rooms aren’t clean enough. The air conditioning is very poor wherever you go in the hotel. The food is only about okay and you have to be early and fast to get from everything, otherwise they would not refill everything. The ice cream is not included but you need to pay for it. You get only one room key. Extra room key costs 10$ which very weird. Why do I need to pay more for extra key? The mattress is far from comfort. It’s very hard.

The only thing I liked is the aqua park.

Stayed in August 2024

The pool was dirty the shows where horrible they kept on repeating the same thing and they where shouting.The hotel room was bad but kinda dirty there was soap splattered all over the shower.

I liked the slides and the drinks where cold and refreshing

Stayed in July 2024

- Scam, this is not a five stars hotel - Building 4000 with Swim Up is infested with ROACHES that would appear at night. - The staff at the hotel reception is disrespectful, snarky and rude. - No Air-con in the restaurant - The hotel and rooms smell really bad. - The rooms, the closets, the bathrooms, the halls, and the reception is not clean. - The towels, bed sheets, and blankets all have stains and wont be changed daily- nor do you get toilet-paper. - Room keys (cards) dont work. - We traveled as a family, 3 rooms, and we each had to change rooms several times. This was a common thing on the Hotel. The hotels way of solving an room issue is give it to the next Guest, hoping they wont notice the same issue. - The hotel claims to provide Taxi to and from airport during check-in and out in advance for 43$ via Booking, but this is not the case.

- Housekeeping and waiters were nice, but there is too few of them and they are clearly overworked

Stayed in July 2024

They didn't state food types in restaurant so had to choose "blindfolded" what you eat as not always was so obvious. Inviting guest/friend from other hotel they can not spend more than 30min in the lobby.l.Vica-versa with other hotels.If you don't want to be disturbed then hang the sign otherwise questions made even if you are in the bathroom.

Very warm welcome with a fruit plate and bottle of wine,petals on bed. Late night bar,food,snack for whom arrive night time to the hotel.10min away from Kemer on bus. Bus for $1 to Kemer against local taxi for $40 ish .massage therapy guy is very professional. Highly recommend him.(Named Muslim) Vide range of selection of food compared to even more expensive close by hotels.

Stayed in June 2024

I think the administration is professional, they are doing a great job and there is nothing I didn’t like about it.

Everything was good in this hotel regarding food, staff, beach, cleanliness, the Aqua park and night activities in the hotel. Kids have a great share regarding facilities and activities. The staff was very tolerant and the hotel didn’t charge us for a broken TV on check out, when we said we didn’t broke it.

Stayed in June 2024

It was very dirty in the common areas, the food was always lukewarm and there were rarely any signs explaining what the dish was which meant I only ate french fries because I am a vegetarian. My sister got injured when a glas shower door exploded and was not given any compensation at all, and it was only pure luck that my toddler nephew was by the pool with the rest of the family when it happened because the glas was all over the bathroom and bedroom. The staff was then pushy and forced my partner to write a positive review on Google while hovering over his sholder. I would never recommend this place to anyone.

Stayed in April 2024

No wifi not working in all places in the resort, bad Oder of humidity in my room and A/C was not working for 2 days and no body fix it then I move to another room in the 3rd day

Location beach room service and restaurant workers

Stayed in August 2023

the rooms wasn’t clean

its big and location is good

Stayed in August 2022

everything

Stayed in July 2022

The beds, bathrooms are in terrible condition…

Just swimming pool

Stayed in June 2022

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in July 2024