1. Language problem- no good english speaking staff 2. They are very moser for water- they give only half litre water per day per person & charge for extras 3. Spa starts at 12 noon & not before that

Cleanliness

Stayed in April 2023

Room temperature was good and appropriately cold but felt a little chilli at Fajir time( early morning) Jacuzzis temperature and pool temperature could be hotter. One of the mattress was a bit tooo soft.

Facilities Overall v good

Stayed in January 2023

the beds ( was king but they put 2 single together hence when sleeping in the middle there will be a fall in) and there were no English channels !

location was good and overall hotel was nice

Stayed in January 2023

The cleaners did not pay attention to detail. Our bath was still not cleaned even after they have made our room.

The staff is very great, welcoming and informative even with limited english. They arranged all our activities with speed. Hotel is also well taken care of.

Stayed in September 2022

the fridge and air con was not working but they fix it later .

location

Stayed in August 2022

Nothing to dislike.

Fabulous pool. Location surrounded by hills and near Avanos an interesting town. Breakfast was very good. Staff very helpful. Nice rooms. Easy on site parking.

Stayed in August 2022

Nothing to complain about.

Location. Quiet with views of mountains but close to the bustling town, pool was fantastic.. breakfast great.

Stayed in August 2022

No one speak English

Parking rooms

Stayed in July 2022

nothing

the location

Stayed in June 2022

the sunken bath/shower was difficult and I am fit and healthy. I don’t envy anyone with mobility issues trying to get out

big room. very comfortable. great view. breakfast was great. loved the alcove in the room

Stayed in May 2022

Breakfast was excellent and hotel is conveniently located to mall to meet all tourist requirements

Stayed in May 2022

I would have loved if the outdoor pool was operational.

The room was clean ,had a great mountain view.The staff was very friendly and the breakfast was good.

Stayed in April 2022

The staff so noise

Nothing

Stayed in August 2023

Please explore local property rather then big name. Staff need seriously training

I did not like anything because Double Tree hotel is famous of customer welcome and always respect customer decision. Never focus to customer to stay. Staff is completely unprofessional. According to staff, customer is lier. We loss 240 euro because this behaviour.

Stayed in December 2022

Nothing negative! Keep up the good work!

Everything was fantastic. The room spray they used in their halls smelled so good. One funny incident that happened was when I called and asked for an iron and the guy came with a glass of Ayran (Turkish yoghurt drink).

Stayed in August 2022

This hotel is in Avanos which is 8km away and 15 minutes drive from Goreme which is a hub for activities in Cappadoccia. The dinner is 250TL per person and the breakfast is 200TL per person. You typically would need a taxi for everything if you're not eating at the hotel.

The hotel was very clean, the reception need more hospitable people Like the other staff. The pool reception is great, especially the young Turkish Guy I believe his last name was Gul something. This pool has indoor and outdoor pools with Jacuzzi, Sauna, and Turkish bath which is much-needed after coming from activities in Goreme. I personally liked this location better than Cave hotels in Goreme because this hotel had fresh air but in Goreme, it's too dusty, dry, and hot. I could literally taste sand in my mouth when I was in Goreme. The activities agencies offer you Pick and Drop which is great.

Stayed in August 2022

Excellent location, quiet, friendly staff

Stayed in August 2022

breakfast

everything was good except breakfast was not so good

Stayed in July 2022

Rooms seem very old, shower knobs in Bathroom was not functioning properly, we had 4 Rooms and one of the room has frequent issue of Power cutoff because the keycard holder was faulty. crockeries kept in room like Coffe mugs were pretty old and one of the mug we had in room was with clear visible crack. i kept on asking for an Empty Glass for water but during my 3days stay i did not get it!!!! the housekeeping staff has issues with English language as they don’t understand english at all.

location, Pool Area

Stayed in July 2022

The location is far from all places of interest. The dinner buffets were great, but they only offer it when large groups are booked. Otherwise, your option for dinner meals is limited.

The price point is undoubtedly the draw. For the money, it was of good value.

Stayed in July 2022

wonderful

Stayed in June 2022

excellent

Stayed in June 2022

It was very quiet. The ambience of the hotel was not the best and it looked as if only 2 staff members were working

Stayed in March 2022

Every single thing

Sorry nothing

Stayed in August 2023