spa needs refurbishing and modern tvs would be good. Mine didnt work, despite being in an executive suite.

lovely staff. Ibrahim was very nice

Stayed in January 2025

Everything needs a bit updating and polishing. The taps and faucets havent seen a polish since they were installed. Breakfast needs updating The walls and ceiling of swimming area really needs to to be painted, does not look inviting

Good place for a stopover. Indoor swimming pool was nice

Stayed in December 2024

The food at the in house restaurant could have been a little better.

Room was comfortable. The pool was good. Inboor pool - temperature regulated was very good and comforting. The staff was very helpful and amazing.

Stayed in November 2024

Nothing.

The thermal pools were a welcome way to end a long hot day of travel and touring.

Stayed in October 2024

Didn’t have hot water late at night (possible they turn the geyser off at night, should have been notified about it) Bed was broken and springy - booked a double room so I had the option of another bed but not ideal.

Staff was very helpful and friendly The pool facilities were great The laundry services were on time

Stayed in September 2024

The thermal pools indoor and outdoor. Gowns provided and open 24hrs. Staff was friendly and very helpful and really tried to communicate effectively in English although it is not their first language.

Stayed in September 2024

Nothing

The staff are super friendly, manager Ibrahim was very helpful during my stay. Hotel located in a small quiet town but with plenty choices of restaurants with reasonable price. The swimming pool was loved by all my families.

Stayed in August 2024

Initial impact with the hotel makes it seem cheap.

Staff helped us in any way, services were great dor a thermal place

Stayed in August 2024

Lovely thermal pools Nice little town Well priced

Stayed in May 2024

The bathroom was adequate, however there needs to be a shower curtain by the bath / tub. The room floor was sandy!

Employees were friendly, room was clean, Location to attractions and local markets

Stayed in May 2024

The rooms are not well isolated. We can hear the water running from other rooms. One guest decided to throw a party until 3am and the staff didn't do anything until we went down to complain

The location was perfect and the bathtub with thermal water was a great plus

Stayed in February 2024

Indoor pool needs renovation.

Nice and clean room

Stayed in December 2023

Maybe rooms (especially bathrooms) need some Renovations, and also staff could speak more English :)

We liked 24/7 open hot springs, rooms are clean, staff is friendly, breakfast is OK

Stayed in March 2024

hotel was surrounded by backyards which were quite messy and dirty, but this is not hotel's fault

all pools and hamam open 24/7. there are outdoor and indoor pools. OUT: one larger+kids pool 32°C + smaller one filled with thermal water 39°C IN: larger one+kids heated ~32°C + thermal jacuzzi 37°C. our room was equipped with floor heating 😁 and in the bathroom instead of standard low shower basin was a small "pool" you could fill in with thermal water - there was a separate tap with crazy hot thermal water

Stayed in February 2024

Not much to complain about really. The ladder in the thermal hot pool in the basement was rusty in places and a little loose. There was a cockroach in the men's shower. Nothing I couldn't handle.

The hotel was in a central location with eating places and shops all around. The rooms were comfortable and the staff helpful. The pool and hot tub in the basement were a lovely way to relax when we came back in the evening. Pamukkale and Hierapolis were only a short drive away

Stayed in January 2024

Nice swimming pool outside with 32°C and hot bath with 38°C. Also inside pools. End of October is was very nice to swim in the pools outside. Room is comfortable for 2 adults and 2 childs. Good price quality.

Stayed in November 2023

We paid off season prices and at this price were happy. Its no luxury but it’s functional. It’s lovely to have a bath with thermal water in your room, and the thermal bath outside was lovely too. The spa downstairs was very dingy and we feel requires a lot of maintenance. Breakfast wasn’t the best compared to other hotels we have stayed at - eg no variety of eggs offered. Nice coffee machine though! This hotel is next to a lovely local community and market where you can really feel like you’re experiencing Turkey more so than in Pamukkale itself. This hotel is 10 min drive to Pamukkale where the entrances are. If you would rather be next to the touristy hubub, staying in Pamukkale itself may be better and easier. Our balcony faced what looked like a rubbish dump behind the hotel which was a shame, but overall given the price, we were happy at this hotel. It’s a good budget option, esp if you like thermal pools! Thank you for our stay :)

Stayed in October 2023

The ventilation grid in bathroom was very dirty, it should be cleaned better

1. The room was just great: a lot of mirrors, a big bed and a nice bathroom with termal water! 2. The swimming pool and jacuzzi were also really nice. 3. SPA center: massage from Ziba was just perfect! Better than in every other place in the world from my experience!

Stayed in September 2023

Breakfast

Pool, sauna, thermal water, room

Stayed in August 2023

Nothing

Lots of swimming pools and the customer service was very good

Stayed in August 2023

Lift wasn’t operational during our stay

Great Facilities for all the family to enjoy, spacious family room.

Stayed in July 2023

We didn't have ready baby cot! After our request we got baby cot. But that baby cot was completely broken!!

Pools with hot water or thermal water. Good locations and spacious room. Comfortable beds. Parking at the front of hotel. Pools are open 24/7.

Stayed in June 2023

The breakfast was not the greatest.

They have the coolest swimming pool and thermal pools on the property - inside and outside. It’s also situated quite centrally to a vibrant market. The rooms were clean and spacious, and the kids loved the ambience of the LED lights.

Stayed in July 2023

Bathroom could be cleaner

Heated pool

Stayed in June 2023