- the fitness facilities were unavailable. they told us that it is being renovated and would be unavailable next 4 months. - I’ve stayed in the hotel few years ago and it had changed since then. It wasn’t as clean as before and it had some issues with the toilet, not enough water pressure, the water would flow out of the cabin too

- if you have a car, great location to move - breakfast - rooms big enough

Stayed in September 2024

The location of hotel

The staff

Stayed in June 2024

the cleaning is done by foreign employees who do not speak Turkish, for local guest it is difficult to communicate. The first day the rooms were not clean at all. Staff at reception said that there is free water and coffee in room for each day, but it come out that you get nothing. I reserved two rooms through Booking.com - 2 rooms with breakfast for two days. When we went for breakfast the lady said that the second room does not have breakfast included and we paid extra for it.

the breakfast, room

Stayed in November 2023

Breakfast can be improved with more variety of food available.

Reception managers are awesome.

Stayed in October 2023

Shower bad. Weak water. Not warm enough

Clean. Good room size Near metro

Stayed in August 2023

Nothing

Staff, location, cleanliness

Stayed in August 2023

Good location Nice view Clean room Nice staff

Stayed in July 2023

NA

Personel was very kind! Especially the ones working the nightshift.

Stayed in July 2023

Breakfast was very good but the location of the hotel was far from markets

Stayed in March 2023

I was at the last floor at 12 and you can easily open the window which is really large and offers a high risk for anybody to fall off.

New and Clean facilities. Good location.

Stayed in January 2023

Location is quite good acces to everything,breakfast nothing to eat,taste and quality not good

Stayed in November 2022

Generally everything good. Our curtain was broken but the staff tried their best to fix it.

Staff were super helpful, friendly and polite. Room are cleaned regularly. Breakfast is good. It is what you would expect from a four star hotel. We had a good time, thank you!

Stayed in September 2022

Air-condition disconnects sometimes or not cooling and needs to be turned off then on again.

Good price for nice stay. Available free parking. friendly staff.

Stayed in September 2022

Location, room service, we need to ask for changing the beds sheets. The closet is very small for 2 persons. The airconddion was poor, no cold water in the shower we had to use hot water.

The staf where friendly all the time, the breakfast improved from the first day, however, most of the time there was a misunderstanding in language but they were so friendly and nice.

Stayed in August 2022

location a little away from main tourist spots but metro and taxi are easily available

clean rooms, great breakfast and super cooperative staff. exceptional reception and housekeeping staff. they’ll help you with taxi and guide about sightseeing

Stayed in June 2022

Good location

Stayed in May 2022

The location was a bit far from the centre, you must need a car to get to centre.

The cleaning, the staff was quite good and friendly. The breakfast was just awesome with a big variety of food.

Stayed in May 2022

The view from 12 & 13 floors is amazing, but the windows could be cleaner. The shower head needs replacing as half of the water doesn't go through there.

The staff is very polite and helpful. The rooms are clean and cozy. The bed is comfortable. The compliments were a big surprise and definitely made us feel special. Free internet and a safe box is a plus. The nearest shopping mall is just 10 minutes walk.

Stayed in May 2022

Very noisy room, metro line & autoban just outside

Location & service , good breakfast

Stayed in April 2022

they had confused the whole reservation. we were several families and we had to clarify again on the spot who should be accommodated in which room, how many people are in a room, etc. provided that we have specified it in the reservation.

has its own parking

Stayed in April 2022

we had a city view room, it was noisy at night

the meal was tasty. the kitchen and hotel staff were very friendly and helpful. location was good, the next metro station was 10min away by foot. the breakfast was modest. the room we stayed had a smell of smoke even it was non smoking floor.

Stayed in April 2022

I stayed here for 4 nights and almost each day I reported to the hotel reception that bathroom taps aren’t able to give normal water, only hot boiling water kept coming for 4 days, till the Time I checked out they didn’t fixed it due to no staff and available resources, I reported thrice to them for looking into it but they attended well by saying we will take care next time. This is the most horrible property to stay, I have been travelling to istanbul since 10 years and never faced such problem.

This property is located in industrial area, good for travellers who have customers in Bayrampaşa but still it is advised to stay in better neighbourhood as this location is really terrible.

Stayed in December 2023

Right next to train track

Stayed in August 2023

The restaurant is something bad even prices are high

The mangers helped my communication s in Turkish business

Stayed in July 2023