Nothing

Arabic speaking staff

Stayed in April 2025

I was not offered tea during my first breakfast that was included in the price. I didn’t know that and ordered coffee and paid separately. After checking out I asked personnel of the cafe to put some cheese in a fridge. For some reason he put it in a freezer. That was very surprising.

Great location in a lovely area of Istanbul with lots of bars and cafes. I had a very big room on the 3rd foor and I had to use 2 elevators to get there. The breakfast at the cafe downstairs was good.

Stayed in June 2024

Abdullah was very kind and helpful.

Stayed in April 2024

The price

Cleanness

Stayed in January 2024

This Hotel is perfect for short stay or layover in Istanbul. Staff was very nice in particular Abdullah.

Stayed in December 2023

Shower & bath facility needs a little maintenance

Breakfast was good local produce nicely presented. Should offer coffee as part of breakfast deal.

Stayed in October 2023

The Bathroom had some mould on the edges which was unpleasant. The fridge in the room was out of function (like broken door or something, cannot recall) although it was advertised.

Hotel is on a nice location, the surrounding area is very nice and alive at 2 or even 3h after midnight. Staff was okayish, cleanness is also okayish. Overall somewhat good money-to-value ratio, especially on Besiktas.

Stayed in June 2023

Only sound insulation

Location and staff

Stayed in June 2023

In Turkey they smoke I didn’t like that

Stayed in April 2023

good location to get around

Stayed in April 2023

El grifo del lavabo del baño era un grifo grande para cocinas

The bedroom with a living room

Stayed in October 2022

Great location, good value for money, reasonably comfy bed and good shower room. Quiet a night so got a good sleep. Reception was always manned. We arrived at 4am and check in was a breeze! Would stay again!

Stayed in September 2022

very loud, not very clean and thin walls

Nice Personal, good location

Stayed in September 2022

I was there for 2 nights but in a first day they didn’t have a water at all, at second day - out of light

Good location

Stayed in October 2024

Nothing dont stay here its a SCAM, they will still your money. I didint use the room and they refused to give my money back its extremely dirty and smelling bad !! They said they will and they didint, and i didint even stayed 5 mins there ! Besides they dont speake any English and pretend to not understand you. DONT STAY HERE ITS A NIGHTMARE! A SCAM, NOTHING TO DO WITH THE PICTURES !!

Nothing dont stay here its a SCAM, they will still your money. I didint use the room and they refused to give my money back its extremely dirty and smelling bad !! They said they will and they didint, and i didint even stayed 5 mins there ! Besides they dont speake any English and pretend to not understand you. DONT STAY HERE ITS A NIGHTMARE! A SCAM, NOTHING TO DO WITH THE PICTURES !!

Stayed in May 2024

Hello, we had bought breakfast, but it wasn't there. You took extra money from us by cheating.

Stayed in May 2024

Small room, the room in the reception you can hear the sound of people in the lobby

Clean, new, great breakfast

Stayed in January 2024

The bed was absolutely like sleeping in heaven... pity only slept for 5 hours....

Stayed in February 2024

It was very well designed and had all the comfort needed.

Stayed in February 2024

The lights in the room would sometimes cut out briefly, but overall they worked okay. The in-room safe was not working properly (could no unlock it).

The location of Ruby Hotel was very convenient for the tourist sites like the Blue Mosque and Hagia Sofia, it was a short walk to a main bus station. The room itself was a great size, included a mini-fridge with free water, tea, and coffee. There was a standing closet to store clothing. The bedside table had lamps with light switches next to the bed. The shower had great water pressure and warm water. The room included a radiator heater and an a/c unit. There was a TV but I did not turn it on to see what channels were offered. Shampoo, conditioner, body wash, and hand soap were included. They also had a hair dryer in the bathroom. Room service was excellent!

Stayed in January 2024

The hotel is located in a beautiful location. The rooms are very clean and spacious. The hotel staff were all very nice men. Especially Mr. Mustafa tried to be very helpful during my stay at the hotel. Thank you all.

Stayed in January 2024

everything

The bed linen were not changed. Snot on the wall!!!!!!!!!

Stayed in January 2024

heating didn't work. outside -1 C. they didn't allow to be visited by a friend, saying the hotel rules didn't allow, i asked for hotel rules they didn't show me. finally they allowed me to be visited but i paid 500 tl.

breakfast very basic. even coffee didn't receive.

Stayed in January 2024

I am very happy because everything was wonderful and very excellent

It was very excellent treatment from all management members, especially Mr. Abdullah, with his understanding of the customers and his assistance to them at all times and with all respect.

Stayed in December 2023