Toilet paper wasn’t prepared on the first day but on the next day, toilet paper was put on the holder. AND, it had a lot of hair on the floor at the first day.

The staff were so kind and friendly. Also, breakfast was amazing: you can try Turkish breakfast in the hotel including hotel fee.

Stayed in March 2025

Room is very narrow, bathroom sink was old and very low, no wardrobe in a room.

Hotel is very close to all sightseeing, staff is kind

Stayed in January 2025

Toilet had bad smell, stuff told us they will show us parking place after arrival, and it is stated on the site of hotel that it is 10e per day, yet after arrivel no one showed parking place , and it was 15e per day.

Location and breakfast are really good.

Stayed in February 2025

I booked family room but I found the room is double with extra bed Very small room

Location

Stayed in January 2025

The room was smaller a bit than expected, less chance to put the clothes.

Very good location in the city, 5-10min walk can be reach all the tourist places, like palace. Luch was also possible. Nice receptions.

Stayed in November 2024

Friendly and helpful staff

Comfortable location next to metro and tram station

Stayed in October 2024

Need lots of repairs for beds and bathroom

It’s close the shopping center

Stayed in August 2024

nothing

location

Stayed in July 2024

AC wasn’t cooling and shutting down after every hour. Complained twice about it but no action was taken.

Located in old city. Almost every famous place was in walking distance. Metro station was 2 minutes away.

Stayed in June 2024

I loved the treatment of the receptionists, especially Mr. Kamal, whose smile never leaves you and who helped us a lot

Stayed in May 2024

The hotel is dated. It can be seen that the renovations have been done recently, but their completeness is not 100%. Some outlets are not there (only holes are present where the outlets might go), minifridges are nowhere to be plugged in, so they are more a piece of furniture rather than real fridges. Sinks can be too tiny (depending on your room). Toilets are dated and need deep cleaning / changing. The sheets and the towels are clean, but not of the first freshness.

Perfect location for the city. You are 5 minutes walk from the main transport hubs (railroad station, waterways pier, bus station, etc). Also, you are in the middle of all of the restaurants, cafes, bars and shops. Reaching Galata Bridge, Hagia Sophia, all other main sights is a breathe! Staff is incredibly cordial, friendly and helpful. They will go out of their way to satisfy your requests, no matter whichever these are.

Stayed in April 2024

Cigarette smoke in my room (coming from downstairs) Furniture - old and broken, some things didn't work AC - looked in bad condition Poor breakfasts and everyday the same thing to eat

location is very good staff was nice

Stayed in April 2024

bedsheets and towels needs to be changed, as all of them had either stains or were torn. closets were falling apart and stains on room walls or bathroom

great location

Stayed in February 2024

Escalator was bit tiny, so it is nothing to complain. Provided fine at the rest of the facilities are amazing.

When it comes to cleanliness, Turkey is in another level that you cannot compare other places. The receptionist Mr. Ahmad was an amazing person who helped, guided and facilitated and made our stay easy.

Stayed in February 2024

Overall, the hotel needs a global renovation, from the reception till the rooms' furniture, windows bathrooms.. etc.

The most beautiful and perfect is the staff, they are friendly, helpful, smiling.. thanks to them. For sure, the location is strategic and near to all transportation, in the heart of the city. I could even walk to almost everywhere.

Stayed in January 2024

Everything

Nothing

Stayed in April 2025

Non

Very close to all areas

Stayed in March 2025

Not clean there is bugs in the room we changed the room and still i back sick me and my friend went to treatment as bugs bites was so bad

Staff helpful location is good

Stayed in January 2025

All employees are distinguished in their work and treatment Also, the ryokan dishes are very good and there are no problems or shortcomings My sincere thanks go to the brothers working at the reception Also, the cook and kitchen worker are in good spirits

Stayed in February 2025

Amazing location, right in the heart of the city! During my stay, I unfortunately injured my ankle, but Mustafa at the reception went above and beyond to assist and support me. His kindness and professionalism truly made a difference. Highly recommend this place for both its convenience and exceptional service!

Stayed in January 2025

This was probably the most horrible place I have ever stayed in, and I'm saying this as someone who spends 3 months out of the year staying in hotels, so I have seen a lot already. The strong smell of MOLD mixed with smell of chemicals was extreme. It was so horrendous that after spending only 1.5 hour in the room (with the window wide open!) my throat was irritated for the next few hours. I returned back in the evening and didn't bother to sleep in the hotel for more than 2-3 hours before I finally bailed. I had to sleep next to a wide open window (while it was freezing outside!) otherwise I'd choke on the smell of mold and cleaning chemicals. The smell was still unbearable even with the window wide open, and I was worried this could affect my health long-term if I stayed there longer. The bathroom was FULL OF BLACK MOLD, and there was no body wash or shampoo. Seriously, no soap provided for this price per night? The pillows were covered in hair, and the whole room was disgustingly filthy. The room was tiny, filthy and depressing, like someone died there. It didn't look like the photos on Booking.com at all. I don't understand how this property has a rating of 7! 🥴 Please don't stay here if you value your health, this place should be shut down!

Location was ok.

Stayed in December 2024

Nothing to complain.

Location was perfect, day and night staff were all so friendly.

Stayed in December 2024

Just one not actual complaint, but more a suggestion. Breakfast was mostly styled for Turkish. Lots of things available but very little of what we normally are used to, except chopped sausages, scrambled eggs and some cheese.

No complaints at all with the room, staff or location. Location very central, area pleasant and safe. Staff just great, really nice and helpful. Room good size and well maintained for price we paid.

Stayed in November 2024

The staff are really nice and very helpful, breakfast was every morning more than nice and location of hotel is really good . I recommend this hotel .

Stayed in November 2024