Hotel good for the price, but I have reservations about a few points that are not listed on booking - namely the spa area 30 minutes from the hotel, the breakfast room is also different. Coffee from the coffee machine for breakfast is additionally payable, only coffee from a sachet was free, which did not resemble coffee. The staff saved the stay, especially Hamza - the most helpful person I have ever met, he helped us many times, he deserves special praise 🩷

Stayed in April 2025

Breakfast served downstairs which is very small area. Smell of cats are unavoidable when walking from reception to lifts. Friendly and very helpful staff.

Location

Stayed in March 2025

BATHROOMS NEED TO BE RENEWED.

COST/PERFORMANCE WAS GREAT. FANTASTIC STAFF AND BREAKFAST. CLEAN ROOMS. SPECIAL THANKS TO MISS ECE OF RECEPTION WELCOME STAFF. WELL MANAGED HOTEL. F&B MANAGER IS TAKING CHARGE CAREFULLY ON ALL FOOD&DRINK SERVICES.

Stayed in March 2025

It's not very close to the metro. This could be a problem only if you have very heavy luggage. If that's not an issue, then it's not too far to walk from the metro. There are rusty stains on the ceiling from a previous water leak. I would just like some cosmetic repairs to be done in the bathroom.

I had a very positive impression of my stay in the room. I liked absolutely everything in principle. I highly recommend it and I think I would stay here again.

Stayed in March 2025

Iron and iron board not available

Location, cleanliness, staff

Stayed in March 2025

Good overall experience. Friendly staff, quick check in, comfortable bed. All that was needed. Although I prefer not to be asked for a Google/Booking review until check out. Makes me question the reliability of the reviews.

Stayed in March 2025

Very good value for money Responded instantly to a complaint raised by us towards an electrical incident of one of the lambs Hamzah is an outstanding staff, always listens and address any concerns , and was very friendly

Stayed in February 2025

Generally everything is ok

In my opinion, the place where the hotel is situated perfect, not far from the underground, unfortunately lack of people’s English we have spent whole 1 hour to attempt to find it, (we have not had internet) in addition personal who works in the reception does not know English, it is arduous to inquire and clarify something. Generally everything is ok not bad. Room is tidy, clean. Personals are helpful, polite as well as kind.

Stayed in February 2025

Manger Omar was very helpful

Stayed in February 2025

Staff didnt know English

Location was great and staff were nice and friendly

Stayed in February 2025

-the desk staff was not smiling -no basic toiletries @ amenities.. luckily there is soap for shower and handwash

-the breakfast -one of the staff is very helpful -clean room and toilet

Stayed in January 2025

Nothing

Clean, breakfast is ok. Staff very reserved

Stayed in December 2024

Location

Stayed in November 2024

Price and location

Great price for location and BB stay

Stayed in November 2024

Room was smelling smoke from the previous guest. Maybe I didn’t specify a non-smoking room but I don’t remember that option was given to me while booking. The bathroom was not dirty overall but lime marks were all over the place especially on the shower floor. Air conditioning was working poorly, quite old.

Staff were quite nice Satisfying breakfast Perfect location Parking space available Easy to check in

Stayed in October 2024

More attention to breakfast service

Price and Room

Stayed in October 2024

No internet and no hot water in the room on the 10th floor

Good breakfast, comfortable beds, location, cleanness, reception, helpfull stuff

Stayed in October 2024

Service during the breakfast is really really bad. Nobody is cleaning tables it is really messy. the room was small and the lightning in the room was really poor. No fresh air. Tiny window. Do not book smallest category of room.

Breakfast was really reach and good. Internet was ok. Good value for money. Location is convenient. There is hair dresser, pharmacy and market nearby. Staff was helpful in ordering taxi whenever needed.

Stayed in September 2024

Not sure if the SPA is free. Тhe internet connection was not very good. Тhe fridge was not cooling enough and when you leave the room you take the card accordingly there is no electricity in the room and the refrigerator does not work.

The hotel is nice, the room was nice, cleaning every day. The brakfast was abundant. Staff was kind. There is privet parking.

Stayed in July 2024

Be aware, this hotel has central A/C, in July with the heat almost 40C it's unbearable. Some of the towels were old and with holes.

Great location - close to Marmaray and the pier, buses and metro. The breakfast was good - lots of choices, fresh and tasty food. Most of the staff was very kind and helpful. Overall, a clean and cozy hotel with a nice terrace to enjoy.

Stayed in July 2024

location of the hotel was the factor in my choice.

As a hotelier, The hotel location for my self was good, breakfast was very nice with lots of items to chose from. Beds were very comfortable. Staff were very courteous and helpful, and the only comment I would say that they were not in uniforms, they were all dressed differently.

Stayed in July 2024

Good supportive staff, choice of items for breakfast is better. At prime location of the Bostanci region.

Stayed in May 2024

Perfect location for us, quiet area, friendly staff

Stayed in June 2024

Receptionist

Stayed in May 2024