Great location, friendly staff, warm and welcoming. Would definitely return. 10/10

Stayed in April 2025

Located on a quiet street close to sights. Excellent hotel, clean . Staff where excellent / customer service exceptional from check in to check out. Bed super comfortable / lush linen and plump pillows - Devine , rooms big and spacious, marble bathroom with jacuzzi tub perfect. Breakfast on the roof terrace was superb. Every small thing was thought out perfectly.

Stayed in March 2025

Located in a very quiet area, just a few blocks to the tram station and Galata Port. Also very close to İstiklal but is hilly to get there. All the staff are friendly and helpful and will do an extra mile for you to have a great stay. We were upgraded to this beautiful and large suite and we just can’t thank them enough for the luxurious treatment. We also love the breakfast. Added to the great experience was the view of the Bosphorus from the restaurant.

Stayed in March 2025

Nothing to dislike

Large beautiful rooms , great breakfast and very friendly staff. Spotlessly clean

Stayed in March 2025

HVAC off

Location suite was great HVAC off in winter so warm in room

Stayed in March 2025

We had a lovely time am the hotel. The rooms are comfy and the breakfast are stunning. The service desk was also realöy friendly and professional. Best geeting to Fuat from the breakfast. He treats us really good. Thank you, Fuat. 🫶 Especially the breakfast and the big jacuzzi was perfect. 💛💛💛💛💛

Stayed in March 2025

Everything is perfect

Stayed in March 2025

There was a smell of cigarette smoke in the hallways. The room was fine but perhaps they allow smoking in some rooms that flows into the hallway

Location was excellent. Quiet and close to restaurants, cafes and shopping. Breakfast was amazing!

Stayed in March 2025

Amazing stay! The hotel has a superb location, making it easy to explore the city. The staff is incredibly friendly and always ready to help with a smile. Special thanks to Gürsoy and Fuat Bey, who were extremely helpful and made our stay even more enjoyable. The rooms are spotless, well-maintained, and very comfortable. The breakfast was delicious, with a great variety of options to start the day right. Highly recommend this place for anyone looking for a pleasant and hassle-free stay!

Stayed in February 2025

Room was a bit too warm and controlling the temperature not so easy. Opening the windows to cool it down and let the fresh air in meant the seagull noise in the mornings was a bit irritating.

We were upgraded and the room we had was huge with high ceilings. Large luxurious bathroom. The breakfast was delicious and very wonderfully varied - lots of pastries sweet and savoury to choose from, delicious juice and coffee - fabulous view of the Bosphorous, Topkapi palace, and the Hagia Sofia in the distance. Helpful staff. Location is away from the main hustle and bustle so it feels nice and secluded especially as its next tot the Italian consulate / embassy and it's useful for the main shopping street and the trendy areas around Beyoglu, Taxim, etc. We had a fabulous meal from room service so the chef is great! Delicious tea served at 4pm a real treat. Great books in the library on Turkish carpets, etc.

Stayed in February 2025

The only small issue was the loud banging of the air conditioning outside the bedroom window but I slept through it none the less.

The property was in a nice quiet nook, no traffic or cars unless there was a specific situation like school pick up. It was so niche and beautiful inside the property, because it doesn’t have so many rooms like a regular hotel, you really feel at home. The staff are incredible, every single one of them. They always greet you by your name and are so so kind and offer to help in any possible way they can.

Stayed in February 2025

Nothing, really.

This hotel quickly became our favorite in Istanbul! It's clean, spacious and stylish. The beds are super comfortable. There were jacuzzi baths in both rooms we stayed in. And Molton Brown amenities are provided. From the room on the 3rd floor we had a very beautiful view over the rooftops. And there's an even better view from the breakfast terrace! The sraff is super nice and professional. The breakfast is probably the best we had in Istanbul - at first, it might seem like quite a small selection, but it's actually more than enough, and everything is fresh and tasty. The location is great if you don't mind going uphill. It's about 5 minutes to Istiklal streat, but it's rather steep, so keep that in mind. On the other hand, you can go down the street, and it takes around 15 minutes to get to the beautiful waterfront.

Stayed in January 2025

A little noise from the school at starting time but otherwise a very quiet location

Great location Huge rooms Excellent staff Very good breakfast Tastefully decorated Excellent value for money

Stayed in February 2025

Difficult for two people to use the sink due to the narrow alcove. The bathroom, in white marble, could use a bit more decoration. But honestly, if these are my only "complaints," it shows how picky you'd have to be to find anything wrong!

1. Best breakfast of my life (and I tend to dine well!). Exceptional food quality and an unforgettable view. 2. Spacious, very clean, and well-equipped rooms. 3. Best price-to-quality ratio I've had in a long time. 4. The Nicole restaurant discount for hotel guests was a great bonus. 5. Perfect customer service - even early check-in was accommodated. 6. Truly large bed.

Stayed in February 2025

Nothing. But I would have liked it even more if there was a gym:)

Secluded yet central (near Taksim) location, great vibe, amazing breakfast and view from the restaurant

Stayed in February 2025

The location

Staff

Stayed in January 2025

It's not cheap but the rooms are beautiful. Restaurant operates somewhat separately so not always available to hotel guests....even room service.

Very friendly staff. Spacious rooms and real sense of design. Picturesque view of Bosphorus from restaurant. I'll be back. Close to restaurants and night life if you want it but on a quiet street...if the Italian Embassy isn't throwing a party. We were traveling with a baby and staff was totally amenable.

Stayed in December 2024

This hotel is a hidden gem! great location, very spacious rooms, excellent stuff and beautiful firnuture (not sure, but it seems to be custom made). Breakfast and the view from the restaurant are very good! I love this hotel! Not only it is just excellent but it is also a great value for money.

Stayed in January 2025

Nothing

The hotel is located on a quiet street opposite the Italian consulate. Not far from the Galata Tower and Istiklal Street. Hotel TomTom is located in a historic restored building. The renovation was done recently. The rooms are spacious and very comfortable. The breakfasts at the hotel are very varied and very tasty. This is now my favorite hotel in Istanbul.

Stayed in January 2025

sadly no taxi can come close :( but just me being picky. it’s very safe to walk

everything omg, the room, massive! The staff, exceptional!!! Even if I don’t want to go to Turkey, this is my only reason for going back !! I’m never booking another hotel ever again in turkey. this is it!!!!

Stayed in January 2025

Nothing. Everything was excellent.

This is a great place to stay. Every staff member was extremely courteous and nice. The breakfast was great with those amazing views. I dined at Nicole for dinner one night and this too was excellent. I hope to come back and stay here again.

Stayed in December 2024

Nothing.

Everything! Amazing staff. Excellent facilities and suite.

Stayed in October 2024

WIFI was a little patchy in the room and not being able to control room temperature (having to open window in December) was minor.

Beautiful old Franciscan building in great location away from traffic and noise. Lovely big high ceiling room and huge bathroom. Amazing restaurant with terrific views from fourth floor and delightful staff who balanced attentive and helpful without being overwhelming.

Stayed in December 2024

Due to its location opposite to the Italian consulate, no cars are allowd on the hotel's street, it is for pedestrians only. So expect taxis to drop you within a very short, but steep, distance from the hotel. Important to keep that in mind if you are with limited mobility or have lots of bags (I'm sure if you ask the hotel can help you with that).

Cosy elegant boutique hotel, it is a renovated historic building, limited number of rooms but the rooms are massive nicely decorated with plenty of space and great amneties. Breakfast was excellent, offering a wide selection of traditional turkish dishes with top quality ingredients served in a room with panoramic city views, it is such a charming way to start your day. Good location, opposite to the Italian consulate and close to Galata tower, taksim street and Karakoy tram and pier, you can also easily walk to the spice bazar within 15 minutes . The staff and service were exceptional.

Stayed in December 2024