The room can be updated, e.g.change toilet seat.

Pool, location, food, beach.

Stayed in July 2022

Room 122 was always cold even without the ac on. And there was always moisture on the ground in the corners of the room. Food menus need an upgrade, choice selection is very limited and for an all inclusive we felt some items on the menu were rationed. Lack of entertainment made the stay a bit monotonous, while there was a pan man he was only there for a short time.

Location was ideal on the beach totally relaxing and refreshing. Service staff member Nikisha was very pleasant and helpful throughout our stay and gave us great service. She made our stay enjoyable.

Stayed in July 2022

I don't eat bread so very little choice if I was a vegetarian. Would have like Saltfish more often as an option. greens for breakfast is not something I'm used to having for breakfast. Should have had masks available behind the desk, especially if this was a requirement if you want to eat in restaurant as part of your all inclusive. Goodwill gesture, especially as shop was closed so unable to purchase any. Food cold have been hotter.

Breakfast was varied enough and I appreciated that the chef was there every time to make sure he received feedback. A different meal every night. Poo was clean, not over crowded. Longer you stayed the friendlier the staff became.

Stayed in June 2022

The bed was extra squeaky 👿 and tiles were super slippery and my adidas slippers are like skates on wet slippery surfaces. Internet was not accessible inside the room and with an energetic toddler it was hard to keep him occupied or get him to sleep when his tablet was not connecting inside the room. Alcoholic drink options were too limited and not really appealing. Pool table and other featured activities was not in use probably due to Covid.

Buffet breakfast was good and had a nice variety. Beds were comfortable and air condition worked great. Location was perfect and food tasted great. Employees were polite and helpful. Pool was child friendly and clean.

Stayed in June 2022

The water from our shower smelled terrible to the point where they have to switch our room

The staff and food were great

Stayed in June 2022

A room on the ground floor and a cake or bottle of wine for my birthday 🎂

Stayed in June 2022

Electrical sockets need updating. Lighting in the room.

Staff was pleasant. The views was awesome from the room. Facilities was clean.

Stayed in June 2022

our room Toilet backed up the first night and pool needs to be properly cleaned dirty with straws from drinks and debris, seeing as it's closed by 7pm and reopen at 7am

Staff saved the experience very pleasant and helpful,

Stayed in May 2022

Pool was not the best

Accommodation was great Service from staff was excellent

Stayed in April 2022

Front desk clerk Esther needs to learn basic customer service and how to be a human being. We checked in early and Esther refused to give us the resort wristband until 3pm. The wristband is needed to get food from the restaurant. There are no eating places nearby so we starved until 4pm when tea and cheese sandwiches were served. There were only a few guests in the resort and more than enough food for us to get a plate. I will never recommend or go back to the resort until this lack of humanity is fixed

Excellent location, on the beach, nice pool. Security guards, Marion (restaurants)and Raul (bar)provided excellent service😊. Room 222 was clean and comfortable. Grounds well maintained

Stayed in May 2022

No wifi in the room (this should be a basic comfort by now). Air conditioners were not working well. In my first room, water from the unit leaked into my bag. They changed my room, and even that unit was struggling a bit but it was livable. Mostly European electrical outlets in the room. I understand you cater for a particular type of traveler, but this makes it uncomfortable for locals and diaspora who require western outlets to charge phones etc. The Tea snack at 3/4pm was extremely disappointing for an all inclusive. The amount of money spent vs the offering, i wouldn't recommend to friends to stay here, which is sad because it has so much potential.

Location is nice. Staff were friendly and helpful. Food tasted good, but the options were limited.

Stayed in April 2022

Breakfast too long to wait for eggs to be grilled because there was only one grill and one chef. Too many people were on line. That made it unpleasant, but I managed anyway somehow. The coffee and water didn't stay hot.

The breakfast was good, but I could not enjoy it as much because too many flies. The pool was good and the same with chairs and umbrella. the layout of the place was good. I was glad I stayed on the lower level.

Stayed in May 2022

Pool needs to be cleaned Breakfast needs to be worked on variety was not an option and needs more local cuisine touches.

Paul The Bartender was great... Evening Bartender needs to fix his attitude. Dinner was excellent the Chef was super good.

Stayed in May 2022

Food was delicious. Serving staff courteous and efficient.

Stayed in May 2022

The presentation of the room could have been better. The TV is inadequate as it isn't a smart TV to faciliate Netflix etc and the selection of local programs was limited. The bathroom was also very small

The location was close to many activites and key restaurants nearby. The staff were very friendly and accomodating. The ocean view was nice from my room and the pool settings were amenable to all guests.

Stayed in May 2022

customer service from all staff needs to be improved bar tender / check in rep

the location and the pool

Stayed in April 2022

Not enough lighting in the rooms, bathroom very small

Location and easy access to the beach

Stayed in May 2022

limited drinks for an all inclusive package. Food Menu could do with some more options

pool was enjoyable

Stayed in May 2022

Wfi needs improvement

I have stayed there before so I knew what to be expected

Stayed in March 2025

I liked how it was.

Breakfast was good, plenty of choices to suit different people. The lady that cooked the eggs at breakfast was amazing, unfortunately I have forgotten her name. Daniel was helpful and Shurla was always welcoming and helpful.

Stayed in March 2025

The hotel needs to be updated. Staff needs training in hospitality and to understand that people are coming to relax and should feel welcomed. The security at night was unprofessional.

Stayed in March 2025

The superior room was very poor. Tired, broken telephone, WiFi based tv and no WiFi, no water one night, basic and old bathroom

The location, restaurant and pool area

Stayed in January 2025

The place doesnt seem to get mantainence

Stayed in January 2025

Bedroom could have been updated but clean and adequate. Beds comfortable.

Pool Breakfast Staff Beach right there

Stayed in December 2024

The tv is very outdated, there was no plugs in room, bed was broken , insects in room.

The pool was nice.

Stayed in November 2024