Nothing 😊

Perfect location, right the exit of Taipei Main Station. Spacious room, new facilities. Common area offers good view of the city.

Stayed in November 2024

Would've liked at least a chair for our room. Because elevators were shared with other floors, it took forever to come up and down depending on time of the day.

Room was spacious! I like that there was a lounge to eat our meals. Location was awesome!

Stayed in November 2024

If coffee and tea were provided, then would be great. The place where we can eat should open 24 hours.

The room was big and nice. View was good. Very convenient location. Can link to Taipei Main station underground without going out of the building which is good when raining.

Stayed in November 2024

Toilet - basic facilities but hotel need to work on fixing of the faulty equipments such as towel rack, shower head holder. Was not happy with the shower head holder but too lazy to complain as we were in the room for shower and sleep only (out of the hotel for tours most of the days)

Location - smack in the middle of Taipei and walking distant to Taipei Main Station (convenient) Room - spacious for me and wife with 2 queen beds. Comfy beds and pillows which I never had any neck pain while in Taipei (after sleep) Staff - I believe some of the dont converse in English much but kudos to them as they tried to assist by google translate as we were looking for a halal store nearest and they kindly assist to find one. At the same time, I arrived in Taipei 1 day later than what I have booked! They were helpful in assisting in getting the one day refund because of the typhoon. Kudos to the team and that energetic lady! (sorry I didn't get her name)

Stayed in November 2024

The hotel is very clean and looks brand new. The location is great, just in front of the main station and close to all attractions

Stayed in October 2024

The WiFi quality is below expectations. No problem to do emails.

Nice new hotel and great location less the a km from a nice night market and next to the main station of Taipei.

Stayed in November 2024

A persistent musty smell in the room

Centralised location, and do note that the accommodation is located within a commercial building called 亞洲廣場大樓，alongside several other hotels. We realised that it's linked to the Taipei Main Station underground mall so you actually don't have to exit the building to access the station, especially during rainy/typhoon days. Spacious, Muii-style clean rooms with amenities for convenience. Water pressure in the shower is very strong, very good! There is a laundry room to wash our clothes (only NTD50 per tub, and NTD30 per tub for dryer; accepts only NTD10 coins so do note this, can exchange for coins with receptionist) and the receptionist will provide free detergent upon request (can choose between powder or liquid detergent). No free bottled water but there is a thermal flask in the room for you to refill hot or cold water along the corridor. Ample space to place the luggages as well. We booked two rooms for five of us for first 3D2N, and then the staff allowed us to leave our luggages in their storage room for 5 days as we ventured to Taichung and then we just claimed them back when we re-checked in again to the hotel for another week. This was life-saving as we did not need to lug all 5 luggages with us around, especially with two elderly with us. A great lounge to have your meals while enjoying the scenery. We only discovered the microwave oven in the lounge on our last day, it's so convenient to buy back bentos and reheat them! There is a family mart just downstairs so convenient to buy simple food products. Just a note that there is no proper sheltered drop-off / pick-up spot so you can either do a quick drop-off/pick-up right in front of the building (to wait there right before the car arrives to prevent jamming up the traffic) or you can ask the driver to do so at the back door of the building (in front of Guang Nan wholesale store) but it's only accessible from 6am to 10pm.

Stayed in November 2024

There is a persistent musty smell in the room

Centralised location, and do note that the accommodation is located within a commercial building called 亞洲廣場大樓，alongside several other hotels. We realised that it's linked to the Taipei Main Station underground mall so you actually don't have to exit the building to access the station, especially during rainy/typhoon days. Spacious, Muii-style clean rooms with amenities for convenience. Water pressure in the shower is very strong, very good! There is a laundry room to wash our clothes (only NTD50 per tub, and NTD30 per tub for dryer; accepts only NTD10 coins so do note this, can exchange for coins with receptionist) and the receptionist will provide free detergent upon request (can choose between powder or liquid detergent). No free bottled water but there is a thermal flask in the room for you to refill hot or cold water along the corridor. Ample space to place the luggages as well. We booked two rooms for five of us for first 3D2N, and then the staff allowed us to leave our luggages in their storage room for 5 days as we ventured to Taichung and then we just claimed them back when we re-checked in again to the hotel for another week. This was life-saving as we did not need to lug all 5 luggages with us around, especially with two elderly with us. A great lounge to have your meals while enjoying the scenery. We only discovered the microwave oven in the lounge on our last day, it's so convenient to buy back bentos and reheat them! There is a family mart just downstairs so convenient to buy simple food products. Just a note that there is no proper sheltered drop-off / pick-up spot so you can either do a quick drop-off/pick-up right in front of the building (to wait there right before the car arrives to prevent jamming up the traffic) or you can ask the driver to do so at the back door of the building (in front of Guang Nan wholesale store) but it's only accessible from 6am to 10pm.

Stayed in October 2024

No bidet.

The hotel is located at the 26th floor. It only opened a few months ago so everything is brand new, sheets and towels are very clean, staff are attentive. There is a luggage room and staff allowed us to store our luggages before check in. The lounge area where you can eat and heat up food is very clean. Beds are comfortable. I also like that it is very accessible to the Taipei Main Station, department stores, restaurants, etc.

Stayed in November 2024

The hotel located at level 26 and located at the Taipei main station exit Z4

Stayed in October 2024

There is a persistent musty smell in the room.

Centralised location, and do note that the accommodation is located within a commercial building called 亞洲廣場大樓, alongside several other hotels. We realised that it’s linked to the Taipei Main Station underground mall so you actually don’t have to exit the building to access the station, especially during rainy/typhoon days. Spacious, Muji-style clean rooms with amenities for convenience. Water pressure in the shower is very strong, very good! There is a laundry room to wash our clothes (only NTD50 per tub, and NTD30 per tub for dryer; accepts only NTD10 coins so do note this, can exchange for coins with receptionist) and the receptionist will provide free detergent upon request (can choose between powder or liquid detergent). No free bottled water but there is a thermal flask in the room for you to refill hot or cold water along the corridor. Ample space to place the luggages as well. We booked two rooms for five of us for first 3D2N, and then the staff allowed us to leave our luggages in their storage room for 5 days as we ventured to Taichung and then we just claimed them back when we re-checked in again to the hotel for another week. This was life-saving as we did not need to lug all 5 luggages with us around, especially with two elderly with us. A great lounge to have your meals while enjoying the scenery. We only discovered the microwave oven in the lounge on our last day, it’s so convenient to buy back bentos and reheat them! There is a family mart just downstairs so convenient to buy simple food products. Just a note that there is no proper sheltered drop-off / pick-up spot so you can either do a quick drop-off/pick-up right in front of the building (to wait there right before the car arrives to prevent jamming up the traffic) or you can ask the driver to do so at the back door of the building (in front of Guang Nan wholesale store) but it’s only accessible from 6am to 10pm.

Stayed in October 2024

Kind of difficult to find.

Amazing value. Felt really nice!

Stayed in November 2024

Location at an exit of the main station,and the attentive staff.

Stayed in October 2024

We arrived at wee hours of morning, hence no MRT. The Brown House Hotel isnt wazeable. Car transfer from the airport dropped us like 100 meters away from the building. There is no clear address, no signage. We had to ask a lot of times. Brown House is located at 26th Floor of Asian Plaza Bldg right across the Main Taipei Station.

No breakfast included. There's a Family Mart at the lobby thats very accessible. There's also a nearby Mcdonald's for quick bite.

Stayed in November 2024

Great location, room is clean and tidy. Staffs were really friendly and helpful. It is surrounded by convenient stores, restaurants and stores.

Stayed in October 2024

Not much facilities per say. No complimentary drinks/ tea or coffee in room.

The location is superb and its well connected to the Taoyuan airport MRT. No need to climb any stairs! Staff were very prompt and courteous too.

Stayed in October 2024

Perhaps coffee and tea can be provided in the pantry.

Hotel room size is perfect for a family and has a nice view of Taipei, able to see Taipei 101. Photos of their room is accurate. Staff are helpful and there's plenty of food and shopping options within the area. Location is convenient with it being close to the mrt and being mostly shelthered. For families with strollers, take exit z4 which has an elevator. You will just be a minute walk from the building.

Stayed in October 2024

nothing to mention

Friendly staff,great location.

Stayed in October 2024

We had a wonderful time staying at your hotel during our recent trip to Taiwan. Our flight arrived in the morning, and we were pleasantly surprised when the staff informed us that our room was ready for check-in at 9 am, even though the standard check-in time is later. We greatly appreciate this exceptional service and would like to express our gratitude to the hotel staff for making our stay so enjoyable. The location is ideal, and the MRT is conveniently situated directly in front of the main entrance. We will certainly return and stay here again the next time we visit Taipei. Thank you for your exceptional services.🥰

Stayed in September 2024

Sharing the elevator with the rest of the building

Very clean spacious room, near to Metro Station, very convenient

Stayed in October 2024

The location is on the 26th floor of Asia Plaza Tower. This wasn't written anywhere so our Uber driver stopped at the wrong place until he had to call the front desk himself for directions. Their CC machine to pay was also broken and we were asked to pay in cash. Thankfully, they gave us an alternative option to pay by card later.

Super comfortable, spacious, and exactly like the pictures. Loved the location too, easy to get anywhere by foot or metro/MRT. Rooms are extremely quiet. Bathroom is large and equipped.

Stayed in October 2024

Room cleaning can be further improved

The location was excellent.

Stayed in October 2024

Nothing negative to report

Just opposite Taipei Main station, so very convenient Good size room and bathroom, clean

Stayed in October 2024

The card machine was broken so we had to pay cash, which added some stress to the trip.

We didn't have any problems finding the place after reading the tips in other reviews. The hotel was clean and comfortable and in a great location. We had a good size room and a great view!

Stayed in October 2024