The elevator situation is quite bad. There was a line of around 30 people waiting for elevators from the lobby down to the ground floor around checkout time. In general, having to change elevators constantly to get out is a pain. The pool was also so cold it felt like an ice plunge. Did not feel swimmable for the average person.

The service was really excellent - most efficient and best quality housekeeping I can remember seeing. Facilities were lovely and very stylish with great views - it was a great comfortable room, but also very attractive lobby and public spaces. Kids also loved the climbing structure by the bookstore. Nice to see so much art in the hotel and around it.

Stayed in April 2025

Nothing. It was awesome!

The coolest hotel I have ever stayed at. The lobby is magnificent. The room was gorgeous. The pool and gym were amazing. The breakfast was one of the best and most extensive I've had. Every room in this building has a wonderful view.

Stayed in April 2025

The swimming pool was beautiful but very cold, however this would be Ok in summer. It has a lovely view so worth the chill

TAI Urban is a fabulous hotel. The rooms are beautiful, spacious and really well laid out. Taiwanese focussed snacks and drinks are provided free of charge every day including proper team and tea set for Chinese Team making. the breakfasts are substantial and from every cuisine. Really well done. Staff are excellent and the other restaurants in an around the hotel were brilliant - offering every choice you could want

Stayed in March 2025

A highlight of my trip around all of Taiwan. Easily the best breakfast situation I've had in the world, too! Rooms were massive, impeccably clean. Views unparalleled. If you're lucky enough to have pool weather, it will be the best swimming experience you could ask for, swimming amongst the skyscrapers.

Stayed in March 2025

Great location, friendly staff and a fabulous room. Pricy, but worth it!

Stayed in March 2025

No access to Netflix!

Such an amazing and unique property. Makes most of the views. Pool incredible. Beds comfy and huge bathroom

Stayed in February 2025

Nothing. It was all excellent.

This is an excellent hotel. The rooms and facilities are top notch, the staff are friendly and helpful and the location is convenient to the city tram and airport. The rooms are in a modern Japanese style and well set out with plenty or room and light. The restaurants are excellent and we had the best Japanese food I have had outside Japan in a long time. The spa was impressive and reasonably priced.

Stayed in January 2025

Overall the locations wasn’t for us, also the minimum spends in their own facilities (the cafe opposite check in)

It looked good, it felt luxurious especially the nice touches of the Dyson hair dryer and the lovely snacks

Stayed in November 2024

The only thing I can think of that I don’t like it the elevator to the room. You have to switch elevator. Other than that nothing I can think of.

It very clean large room and have great customer service. The location is great as we can see the new year firework from Dream Mall. The food was amazing and a great cafe on level 1.

Stayed in January 2025

Nothing

All

Stayed in December 2024

No spa or hot pool, The bar by the poolside ran out if tap beer and limited amount of alcohol options

The facilities, the gym and the space in the hotel

Stayed in December 2024

Maybe the confusing elevator here then elevator there to reach your room. The airconditioning was too cold in the restaurant where the breakfast was.

The staff was very friendly and helpful. Huge and very clean room with bath tub right next the window to enjoy city views! Would stay here again!

Stayed in November 2024

The lifts are really slow and you have to go the 25th floor and then across the lobby to go down in another lift to the rooms - it wasn't a major inconvenience and the lobby looks fab, just felt a little long after hours of tourist walking! Metro is about ten mins walk away - but I mainly used uber in this city and there was always one about 2 mins away.

Very sleek looking hotel, a bit like a gallery in the public areas and yes the swimming pool will sit nicely on your instagram feed (although there were a lot of "insta girls" having photo sessions!) - the Long Island iced tea is pretty strong at the bar there as well! The room was amazing - very big and spacious, comfy beds, lots of mood lighting options (which you will play with as it makes the room look good) and of course that raised Japanese tea room right by the window over looking the neon city - I felt like I was in Blade Runner. Mix of business and tourist clientele so a smart casual vibe, reminded me very much of the smarter Singapore hotels, all sleek and well operated. Great value for money I was surprised it was this high end for the price I paid.

Stayed in November 2024

Nothing

Everything…literally everything

Stayed in November 2024

Very nice pool, friendly employees and very good food.

Stayed in November 2024

The pool may need some heating as the water was cold even after swimming a few laps with some risk of hypothermia

Good service, nice location, new facilities

Stayed in November 2024

Unfortunately the pool on the 24th floor was closed due to typhoon damage. A great shame as this was the main reason I originally selected Tai Urban Kaohsiung. But that’s nature for you!

A very stylish, modern hotel. Our room was beautifully appointed. Great inhouse dining, with views from the 26th floor.

Stayed in October 2024

Breakfast was very limited and in a quite bland uncomfortable hall - did definitely not match the rest of the hotel. Would just go out for breakfast next time. Also, room service was only available until 22:00h, there should be at least a few 24/7 options.

Was a very nice luxury hotel with respective facilities. Giant gym. Very friendly staff. Got stuck there in a Taifun and had to extend the stay, was no problem at all. Would definitely recommend but leave out the breakfast (see below).

Stayed in October 2024

N/A

Better than we could have dreamed! The personnel was a star team during a critical and dangerous typhoon that hit the city hard. They made us feel safe all while delivering top world quality services, always with a reassuring attitude and smiles. Super grateful to have stayed here.

Stayed in September 2024

there was an unevenness between room floor and bathroom floor, I think that may be dangerous

very good

Stayed in September 2024

A little far from civilisation

Overall a very lovely stay at TAI. The staff were helpful and the interior is beautifully decorated.

Stayed in September 2024

No

First, their view is pretty good. No any obstacle blocks Kaohsiung harbor. You will have impressed with the books on the shelves and a picture made up of some pipes at the 1st floor. There is the concierge hosted by the hotel only. Their lobby is located at 25th floor, which you could have another view on the harbor. With some art deco near the lobby, there are Japanese restaurant, tea, cigar and club lounge at the same floor. The room makes the guests excited since they have Japanese tea room inside the space. You could enjoy the tea time with some special biscuits. No mention of the SPA, swimming pool, bar and library service. Each guest will receive the coupon for the restaurants inside the building, each of them with the high quality like the hotel itself. One special bartending with alcohol-free is called ‘TAI-star Romance’ from BAR BAR, 24th floor, where it is next to the swimming pool. You should stay there with it. That drink contains 3-layer, the top 2 will let you see a beautiful sky at the night.

Stayed in July 2024

Screaming kids in the pool

Infinity pool

Stayed in June 2024

Inconvenient, having to change lift to go to room. Bathroom floor is slippery. Front desk could have warned the guests of the slippery tiles.

Very impressive. Clean, tastefully decorated, good amenities. Comfortable.

Stayed in May 2024