1. 7pm is official check-in time while 11am is official check-out time -> too late as it's totally dark by 7pm. It should be latest by 3pm. 2. No other public transport to the hotel except the hotel shuttle -> you better call them if you have lugguages 3. The bathroom is a bit small for Room 201 4. No Lift is available but stair (Staff will help to move the luggage up to the Room in Check-in but not likely in Check-out as they are busy) 5. Traditional Key is used not Access Card 6. Comfy double bed but not King/Queen size 7. No eateries nearby but near Xinbeitou MRT or along GuangMing Road towards Beitou Market

1. Free shuttle bus service upon calling the hotel [Free calling from Tourism Centre at Xinbeitou MRT, else 3 TWDs from telephone kiosk] 2. 3 mins walk to Thermal Valley, 15 mins walk from Xinbeitou MRT (up the hill), 10 mins walk to Xinbeitou MRT (down the hill) 3. Spacious Room for Standard Double Room 4. Additional hanging facilities for clothes other than wardrobe 5. Quiet Environment even facing to the road 6. Good Wifi signal and air-con within the Room 7. Good breakfast (congee, soyabean milk, coffee, bread and local delicacies) but repeated every alternate day 8. Hot Spring Water is always available

Stayed in April 2023

no elevator. walls are thin and you can hear neighbor’s conversations

staff were very accommodating - very welcoming to a non Chinese speaker

Stayed in March 2023

AC in the room is too noisy. breakfast was inedible. no lift (the poor staff had to carry the luggage upstairs)

hot spring bath front desk staff spoke some English pretty clean

Stayed in March 2023

A bit tried if you walk from MRT

Everything

Stayed in March 2023

The location is really nice and not far from Thermal Valley. The room is really good because of the hot tub inside the room which made me feel relax. Staff are also nice.

Stayed in March 2023

Property could do with a refurbishment. Storage seems to be insufficient as kitchen ingredients are stored in the dining area (which is small to begin with) and towels & linen along the staircase on L3.

Hotspring bath in the room was appreciated. The staff were helpful and could recommend how to get to Yangmingshan and other areas of interest. They were also attentive and helped to order breakfast items from outside on our third day to provide us with variety in the menu.

Stayed in March 2023

Old hot springs inn with tons of character. It was really nice to have my own private onsen. Breakfast was quite good with lots of different Taiwanese food options. Really nice staff.

Stayed in March 2023

no elevator. facility is on the old side. vegetarian options for breakfast was limited-no greens

have a personal hot spring bath in the room is good

Stayed in March 2023

don’t have a elevator

private hot spring in the room , free shuttle bus service to mrt station and helpful staffs

Stayed in March 2023

Friendliness and courtesy of staff. Excellent service provided e.g. on-demand shuttle to and from Beitou/New Beitou MRT station. Also they made a point of remembering guests' special occasions such as birthdays.

Stayed in March 2023

not a big deal and it changes my good impression on this hotel but.. if there would be a minor things to be improved, hope that there were a bigger refrigerator (so small to put some beverages & fruits that we bought outside) & better sound proof door in the room. setting aside these two, this hotel was defenitely value for money and clean & comfy to stay

kind & english speaking staffs spacious & clean room & onsen local breakfast was good and gave a good chance to experience taiwan local dishes without walking to far to the subway station.

Stayed in February 2023

Room had a strange (musty?) smell (could be the sulphur) and deco looked like it was done by 5 different people from 5 different eras.

The room had 2 separate bathtubs, super worth it for this alone, perfect for families. Breakfast was traditional n delicious Free shuttle for pick ups from the shin beitou train station ( can ask the tourist help desk at the station to call for you )

Stayed in November 2022

The bathroom was old, understandably, as the establishment was built a long time ago, but could be refurbished.

We booked the 6 person room and stayed there as a group of three adults. Room came with a bed and floor bedding futon. The bed was so soft and the futons were soft as well. For three people, the room was spacious, we could move around comfortably. (For 6 it would be tight, I think, depending on the size). We were given the choice to choose/upgrade to an onsen that was set outdoors. It was beautiful and such a relaxing experience. Soaking and just watching the steam rise up. Breakfast was included. A simple light breakfast, delicious.

Stayed in December 2022

No elevator

The hotspring and the free shuttle bus

Stayed in December 2022

Complimentary toiletries are really disposable standards, I suggest you bring your own

Complimentary pickup service - need to call them and wait by Sushi Express outside xinbeitou station. Clean, value for money, simple local breakfast (no meats), big rooms for family, nice baths

Stayed in December 2022

location is a little bit of a walk from the metro, however, you can ask the hotel to send a shuttle to get you

The onsen in my room was great. love the traditional decor. staff were really nice, especially the shuttle driver.

Stayed in December 2022

the bed did have a huge soft spot in the center, which caused me to accidentally elbow my boyfriend in the ribs when I was trying to get up. but the sleeping sides (if you sleep side by side) were good comfort.

we loved the personal hot tub, the free shuttle like everyone has mentioned from the MRT station. but a couple times, such as going to Tamsui or when we were checking out to go to Taipei City, the drivers went above and beyond to just taking us to Beitou station, instead of XinBeiTou due to less trains running. for them to go out of their way to even do that shows how hospitable the drivers were to guests of the hotel! really appreciate that. also, despite what others have said, we really liked the Taiwanese breakfast style. you don’t go to a hotel in an Eastern Culture to just get Western food options; we really liked trying everything, especially because my boyfriend is not Taiwanese and it was amazing hospitality from the head chef lady (an older lady with glasses). the hot springs bath was PERFECT. the smell was NOT that sticking on your body, as I’d been afraid of after reading other reviews, and was extremely refreshing. the room was extremely clean and the indoor slippers were a nice touch thank you guys for a wonderful stay! i would definitely stay here again in any future visits to Beitou.

Stayed in November 2022

The staff is great, very kind, friendly and professional. The hotel is nice, the room was clean, the hot spring was extremely good. The bed was too soft for me so I was not so comfortable during the night. Overall a great experience.

Stayed in October 2022

It is not my first time to stay in a hot spring hotel but it's the only hotel which doesn't provide normal hot water. It doesn't have a separate shower room so you have to clean your body in the bath tub and have your hot spring bath at the same tub. I think it's a bit inconvenient and I have a smell of sulphur for 2 days (I'm ok with it but I think some people may not like it). The sound proof is not good and I can hear people chat in my bathroom.

The hotel is close to the thermal valley, which means that it's not close to the metro station. The hotel provides shuttle service from the metro station to the hotel but we didn't take it cos we wanted to walk a bit uphill as a small workout. Every room has its own thermal bath so you can enjoy your hot spring moment anytime you want. There is a convenient store within a few minutes walking distance and 2-3 small restaurants near the hotel. The room is decorated in a Japanese style which I love it. And the price is budget too.

Stayed in September 2022

sound insulation was not good enough as we can hear our neighbor talking in the bathroom. breakfast was standard (porridge).

room is spacious, onsen is great, there is shuttle service to drive and pick you up at nearby places. beds are comfy, staffs are great.

Stayed in May 2022

Bed was really uncomfortable and it sinks in at the head and leg area.

Stayed in March 2025

Good value for money, they even provide shuttle for you. Staff is friendly, willing to explain the question we asked. Good job

Stayed in March 2025

The staffs is really nice and friendly. There is a hotel bus that pick up at the train station. The room is clean and comfortable. It is very good that we got the room that have 2 bathroom inside. Excellent experience.

Stayed in February 2025

None.

Very helpful and friendly staff!

Stayed in February 2025

Unfortunately the walls are very thin so the hotel is really loud. We could hear people talking and walking around until 11.30pm when we had to complain and the owner kindly moved us to somewhere a bit quieter. It was very dated and so it didn’t feel clean.

The staff were friendly and very helpful. There was a free shuttle service from the train station to the hotel

Stayed in February 2025