I really like the hotel look and feel. It is very spacious and comfortable to stay in The service of the staff is also exceptional. They helped to bring our luggages and the parcel I sent to the hotel to our room. We didn’t expect it and are very thankful for the help. Will definitely choose this hotel again the next time we visit Taipei

Stayed in March 2025

It’s really spacious, did not expect the space.

Stayed in January 2025

Could be better with a wardrobe/cabinet to hang clothes!

The place is super duper convenient from all different amenities and Taipei station! Within walking distance to train station and high speed rail!

Stayed in March 2025

None

Free afternoon snack Perfect location Good facilities Spacious room

Stayed in March 2025

Not something that's their fault - but a (very important!!!) tip for travellers travelling by MRT - if you are travelling with heavy luggage, take the lift to street level at exit Z2 instead and walk to the hotel. Maps tells you to go to Z8, but it's a long flight of stairs and carrying 2x 20KG luggage up the stairs was great for leg day, but not something I'd want to do at the start of any holiday.

Super convenient location - right in front the MRT exit (Z8) to Taipei Main Station, it was a smooth and direct ride from Taoyuan international airport. We were 1 block away from a Shin Kong Mitsukoshi Department Stall with many restaurants and a supermarket. Many breakfast shops right downstairs and a Starbucks round the corner. A 15 min walk to Ximending shopping street. Room was clean, well-stocked (love their soaps/shampoos) and well-designed (travel friendly sockets). Well insulated and humidity control was done well (nice to have dry towels in the morning) Staff were very helpful and service was above expectations for a mostly self-service hotel. Staff still help you when asked - like to clean your room or clear your rubbish (for environmental reasons they don't clean your room/change your towels by default in most Taiwanese hotels now). Big laundry room with 5 coin-operated washers and dryers, free detergent, irons, garment steamers. Large variety of free snacks and tea/coffee/instant beverages for your picking (it's self-service so I've seen people just grabbing bags of chips)

Stayed in February 2025

The arrangement of the shower and toilet space, no hangers are provided. Understanding the space is tiny, but the provision of some basic clothes hangers will help for the shower experience.

Stayed in February 2025

They don't offer toothbrushes.

Location is very close to the Taipei main station and near lots of shops and restaurants. It's very convenient. Check in and check out is also a breeze. There's a coin laundry at the lobby which also helps! They offer free snacks too.

Stayed in February 2025

Clean, central location with easy access to transport n food. Also enjoyed the free happy hour teatime snacks. Bedroom was Great with soundproof walls n firm beds.

Stayed in February 2025

Nothing.

Great location and very children-friendly.

Stayed in February 2025

- Insufficient cots, which is my biggest issue given they are a hotel that attracts families with kids - Told us a cot was reserved for us on the 3rd night of our stay but they ended up giving it away as they assumed since we asked for extra blankets so our kids could sleep on the floor that we did not need the cots anymore - Lack of proper cupboard/clothes rack in room (again, for a family friendly hotel this does not make sense) - Lack of enough high chairs for main eating area - You have to reserve cleaning 1 day in advance and fill up a form at the front desk - Staff are mostly interns so there were a lot of miscommunication with our requests

- Indoor playground for kids accessible feom 1030am - Free snacks for kids, bites in the afternoon - Free coffee, tea, water dispenser - Nice deco that attracts kids - Laundry facilities (must pay) - Good room size

Stayed in December 2024

Nothing

Very convenient location, nice amenities and friendly staff

Stayed in December 2024

Close to the main station, a functional hotel with spacious room, cleaniness

Stayed in December 2024

Family friendly, clean and spacious. Indoor play area for little ones and lots of free snacks

Stayed in December 2024

I got the room I wanted but it can still be noisy when other people on the same corridor opened or closed their door. I even had a feeling that someone else was opening my door when that happened. I'd also prefer more regular cleaning of the room rather than requiring the customer to make a request a day before just to get their room made up!

I pick this hotel mainly for its proximity to Taipei Main Station. It's very convenient. There are many places to eat nearby as well. The room itself is on the small side but it's still pretty comfortable. I asked for a room away from the lift and they've arranged one.

Stayed in December 2024

Rooms were a bit cold. Huge windows with little insulation

Excellent location right next to main station and many restaurants

Stayed in December 2024

No breakfast restaurant in the hotel.

We liked the facilities for kids, the room was spacious, the bed was very comfortable. Also the staff was helpful. The hotel is very close to the main station and the HSR.

Stayed in December 2024

We hunkered down here during typhoon Kong rey. Closest MRT exit Z8 is right in front of hotel (No escalator or lift!). Use other exits if you have heavy luggage. Reception is located on another level of the building. The hotel is very family friendly and cutely decorated.

Stayed in November 2024

The location and cleanliness

Stayed in December 2024

They said; there’ll be a ball pool for children But after we arrived , the ball pool was taken out

Location/ Facilities

Stayed in November 2024

No fitness facilities

The location is excellent! Walkable to areas like Ximending, Zhong Shan, Ningxia night market etc. also easy to get to/from Taoyuan Airport

Stayed in November 2024

N.A

Convenient location, hotel is clean & comfortable, friendly & helpful staffs

Stayed in November 2024

Everything is good!

Stayed in November 2024

Great location, easy access to transport, shopping streets and eateries. Popular with families with kids. Stands out from other hotels as it offers snacks and cold drinks in the afternoon which was so comforting after a long day out in the warm weather.

Stayed in October 2024

No storage of clothes in bathroom, appreciate if can add some hooks to prevent getting clothes wet.

Location is very convenient. Staff is nice with responsive and good communication right after booking and during check-in. I like the mirror so much, also the shampoo/ conditioner/ body wash quality is good, I love them.

Stayed in October 2024