Sometimes the bathroom smells bad

Very convenience

Stayed in September 2023

wifi service is not good

Kind staff

Stayed in September 2023

Near for shopping and convenience

Breakfast is good and room are comfortable

Stayed in September 2023

We have pressed the button of “room cleaning” but the staff just change the bed sheet and pillow cover They didn’t clean the room and didn’t clear the rubbish bin And after they changed the bed sheet, they just put the dirty one on the floor of our room How comes Moreover, both tissue paper and toilet paper were used up They didn’t refill for us until we called the room service It’s really an awful experience to us

The location is convenient

Stayed in September 2023

The room was very small, not clean enough, and smelly

Stayed in August 2023

Restaurant overcrowded and lack of variety for breakfast. Imagine having the same spread for one week!

Superb housekeeping and friendly counter staff.

Stayed in September 2023

The air condition is very cold from the start and has to be adjusted manually. The aircon is quite noisy.

Location in Central Taipei is very convenient and the biggest advantage of the hotel. Ximen is a very lively area with a lot of restaurants. Staff is very friendly. Rooms are very clean. The dinner buffet is sumptuous compared with other hotels. Recommend and would like to come again.

Stayed in August 2023

The hotel carpets were dirty. The breakfast was below par for the price paid. My room 777 was noisy from outside sound. Sound insulation of the room was poor.

Location was good. Close to food, shops and MRT. Check in and out was fast. Met a few helpful staff.

Stayed in August 2023

Every aspect of my stay was truly remarkable. The dedication to guest comfort and satisfaction is evident. As a small suggestion to elevate the experience even further, I'd like to propose the addition of Retractable Adjustable and Lockable Cloths line in the bathroom for guests to conveniently hang their clothes. This thoughtful detail would be a wonderful touch.

The central location was incredibly convenient, and the spacious family room exceeded our expectations. The breakfast options were great, though I suggest adding more choices for Western-style food to enhance the experience further. I have a wonderful time. Looking forward to returning!

Stayed in June 2023

Check in process ,it a lot of confusion and waiting for a long time ,self check in isn’t work at all ,finally most hotel guests have to calk staff to check in.

Clean and good location

Stayed in August 2023

Too many tourists and quite noisy

The location is perfect with an MRT exit at the corner of the hotel. Close to Ximenting.

Stayed in July 2023

The breakfast buffet. It did not have continental breakfast. Some days we skipped breakfast , and most days we ate a little. Secondly, people were smoking in the early hrs past midnight! Hotel should ban this habit, or fine! Would be nice to have extra pillows for our king bed room. Each of us have a pretty flat pillow.

Checkout in and check out efficiency was exemplary - system and staff wise. Love the room size/ space. The hotel let us rent umbrellas for rainy days - big thanks! Excellent hotel location- near to shops and train station. Taiwan’s public transport is excellent - with google map you can travel freely at own pace! Love the friendly and considerate people of Taiwan.

Stayed in August 2023

Cleanliness could be very much improved (daily housekeeping was shoddy and the room was not vacuumed at all), beds were too soft, staff were inflexible and did not allow check-in before 3pm although rooms were available.

Location

Stayed in August 2023

NIL

Convenient to MRT

Stayed in August 2023

Room is quite small

Location and staff

Stayed in August 2023

The make up room daily was not done to expectations. Our cups were not changed. Found a random t-shirt underneath the side table and bedsheets were not changed as we observed the same stain on the bedsheets.

Location is minutes walk away from the MRT station.

Stayed in August 2023

Check in time 3 pm then they will ask you to pay extra charge for early check in & check out

Only the location

Stayed in August 2023

awful smell, poor service, dirty environment

location

Stayed in August 2023

1. room is not soundproof, can hear the sound from next door. 2. no housekeeping services at night, requested things and I need to go to the counter to collect 3. a lot of food selection at breakfast, but just too many people. too crowded 4. bathroom does not have shower curtain, floor will be soaking wet after a shower. 5. lift too slow

near to XMD

Stayed in August 2023

Wish we booked a room with windows

Loved the location and the ambiance of the place.

Stayed in August 2023

breakfast - excellent location - excellent

Stayed in August 2023

WiFi was terrible to the point where it was not usable. Only stay here if you don’t need internet. Breakfast was chaotic and it was not possible to find a table at 8am.

Amazing location if you want to be right in the middle. Pedestrian area with lots of shops and street food in walking distance. Possibility to walk to most of the sights and metro stop in front of the building to cover the rest.

Stayed in August 2023

Room and facilities are not well maintained. Cleanliness especially inside the room is poor. Breakfast and staff service in the breakfast area is poor. Insufficient plates, tables and chairs for us to enjoy our breakfast.

Stayed in August 2023

The location is great. The staff is very helpful.

Stayed in August 2023

I booked a deluxe twin room at ~NT$3000 but the size of the room is EXACTLY the same as the standard twin room which cost ~NT$600 cheaper. I asked the front desk how come would it be and the reply I’ve received is that my room got a window with city view which made it become a ‘deluxe’! But the ONLY window of my room is located inside the toilet (which is different from the photo showed in booking.com and in the hotel’s website). The staff said that they are the same room type but somehow that there are ‘some’ deluxe rooms have their window only located inside the toilet. It is really not acceptable that I paid for extra NT$600 per night for a window inside the toilet and it surprised me that the hotel consider that normal and put it as deluxe!!

Location…. And only location made it worth for my stay.

Stayed in August 2023