I see some dust in the room , need improved cleanness

Stayed in February 2025

Neighbor was banning the door

Easy access

Stayed in January 2025

It was quite expensive. The restaurant service was a bit hurried (although that seemed to be the case everywhere in Taiwan).

The rooms were very well equipped (Dyson hairdryer, hair straightener on request, clothes steamer…). The morning free coffee and pastries in the reception area, and the free drinks and nibbles late afternoon, were very much appreciated. The location very close to two metro lines was convenient. The staff were very friendly and helpful.

Stayed in February 2025

Nothing

Silks Place Tainan is exceptional. From the Hotel Door attendants to the Reception Staff, they were welcoming and helpful. The Concierge staff were ready to assist with ordering taxis and helpful directions to places and recommendations to local delights. The room was immaculate, well set up and comfortable. True to pictures. Breakfast at the Hotel is highly recommended, the wide variety of local delights, it is indeed our way to begin the day. The location of Hotel is central and easy to venture out. It is also walking distance to Hayashi Dept Store (Must visit) plus many other sights to see. From arrival to departure, it has been delightful. We would certainly return to Silks Place.

Stayed in February 2025

Room furniture could use an upgrade. Could have more variety of western foods for breakfast (scrambled eggs, non glucose added jams, different types of breads)

Clean. Quiet location. Close to MRT. Good size room for Asia. Two women working in the breakfast room were very attentive and hard working. They frequently replenished the food and picked up the used plates and silverware. Loved the free water, tea and coffee.

Stayed in March 2025

The radio wasn't workable.

I like the way that service people treated.

Stayed in March 2025

Great location right next to Shinkong Mitsukoshi Department Store 新光三越新天地 and Tainan Guohua Youai Shopping District （國華街友愛商圈）. Plenty of shops and restaurants and cafes within short walking distance. Great facilities with gym and pool, and dining options. Rooms are spacious and clean. Staff are friendly and professional.

Stayed in January 2025

Very very spacious, great layout of the room, good location, restaurants on site were wonderful and great price, located right behind a shopping mall, lovely staff, baby cot was already laid out when we arrived, bath tub was wonderful. A face mask was provided on Day 1 which was such a lovely touch. We even booked and tried the 36 tea shot at the hotel's bar which was an amazing and unique experience. Would 100% come back to this hotel.

Stayed in January 2025

There are no wine glasses, no big coffee mugs and spoons were too tiny. Not helpful at all to make a decent morning beverage or drink a bottle of wine.

The toilet was well designed and there was ample room in th shower and wash basin area.

Stayed in December 2024

Nothing at all.

Staffs are kind, polite and friendly.

Stayed in December 2024

Breakfast areas are separated into western and Chinese. Breakfast area tends to be crowded and busy. Gym had limited dumbbell weights.

Big rooms, beautiful reception area, next to shopping mall.

Stayed in December 2024

Very nice hotel to visit Tainan. The room was spacious, modern and clean. The staff and the conciergerie was helpful. Overall a great stay!

Stayed in November 2024

The check in of 4pm That is about the latest I have ever encountered

Stayed in December 2024

CON: Clothes were hanging in the open, no closet door to close it off. No shelf /drawer to unpack my T-shirts, so we lived off our suitcases. Not enough electrical plugs near the beds to charge iPhone/iPad/lap top.

Our two-bed family room (but only for the two of us) was huge. We like the hotel and its location. PRO: large room with a table to sit down and eat fruits or snacks. Sliding doors can close off the bathroom area from the rest of the room.

Stayed in November 2024

Queue at check-in which may have been beause we arrived at a very busy time.

Very spacious, well appointed room. Good facilities and good choice at breakfast. A good location to reach the sites in and restaurants in Tainan. The hotel was also happy to arrange a tranfer to our next hotel.

Stayed in November 2024

We found we had to take a cab to most of the things in the city we wanted to see.

Great staff and facilities. Very modern room and comfortable. Right next to mall, food, and shopping.

Stayed in September 2024

good

Stayed in November 2024

Cleaning can be more thorough

Like it very much

Stayed in November 2024

Excellent staff, a beautiful property, perfect location in the city center with a mall next door, near temples and art museums. We had a very relaxed stay and are grateful for everyone’s kindness.

Stayed in November 2024

A friend got real sick during our stay (which had nothing to do with the hotel). And the staff was really helpful and did a lot more than you can expect. Besides that, it’s really a nice place with beautiful rooms.

Stayed in October 2024

Very big hotel. Spacious room

Stayed in October 2024

Only didn’t have enough time to stay longer and we would like to come back to stay here again!we love it!🥰👍

Beautiful food and many choices! Very delicious!

Stayed in October 2024

Good location

Stayed in September 2024

N/A

Initially I was a bit anxious booking the hotel because of the room photos, but I can clarify now that we have stayed there for over a week: - Bathrooms are separated from the main living space via sliding walls and doors! great for privacy. Initially, I thought they did not have bathroom doors & separation by looking at the picture. I was wrong. - each room has a de-humidifier so that rooms/bathrooms never get steamy after a long shower - Front desk and cleaning staff were exceptional! Everyone was very accommodating, helpful and lovely to interact with. During our stay there was a typhoon, the malls and hospitals were open and we wanted to grab something to eat. The staff directed us to a safer route to the mall next door, by going down to b5 parking lot and heading into the mall entrance through there. It was so fast and easy! - close to Family Mart, about 3-4min walk - close to Mitsukoshi mall, about 5min walk - Pool was larger than expected and the lifeguards were always on their toes - towels and water bottles provided at the pool area - water station to fill up on water on every floor - shuttle bus for tour provided by the hotel, they even have a "party bus" I believe on Friday/Saturday nights. Book in advance for shuttle/party bus.

Stayed in August 2024