The mattress was so bad that I almost felt sleeping on the floor. It was very uncomfortable which I barely slept all night.

The breakfast was nice. The staff was very nice who helped all the issues like transport/ weather/ sightseeing

Stayed in March 2023

Old and basic hotel

Stayed in March 2023

We got a room at ground floor and next to the main road, it was quite noisy when cars passing by. The room is pretty small and cold even with an old heater. In the morning you have to walk 10 mins uphill to have your breakfast.

5-10 mins on foot to station and restaurants, depending on you are going up or down hill.

Stayed in March 2023

The room is fine, a bit run down from the interior. No elevator available. Toilet is moist and damp, as expected in the higher altitude. Hot and cold water dispenser is available, which is convenient.

Stayed in March 2023

The pillow is too hard and the heater only can turn on after 9 o'clock. The room has bad soundproofing and the room with this price is a little bit small. The breakfast is simple and soso.

The central heating and the shower are great. The location of the hotel is nearby restaurants and train station.

Stayed in March 2023

Bed was tooo hard & breakfast provided was out of accomdation located in the shops near the train station

A simple accomdation in Alishan National park

Stayed in March 2023

The heater only available at 9pm, in fact the weather turns cold when sunset, about 5pm 6pm plus. The heater is central control and for a few moments, there are smoking smell, probably someone is smoking. The room is at ground floor, but the windows cannot lock.

Helpful and friendly staff, clean room with heater.

Stayed in March 2023

no curtain in shower area and make the whole toilet wet after each shower

Stayed in March 2023

bed was kind of hard but fine reallty

There was heating! best thing about hotel. And comfie blankets and pillows. I cant understand why this hotel only has 6 on booking.com, it was really fine! hot showers, warm room, hot water, tea in room, can leave baggage for free. no complaints

Stayed in March 2023

Small face towel given as bathing towel

Clean & spacious

Stayed in March 2023

The ventilation in the bathroom is not good, leaving the place somewhat smelly after showering. The towels provided were not great and did not absorb water too well.

Great location and kind, flexible staff. The breakfast included is quite sumptuous

Stayed in February 2023

The bed is hard as rock. The room is a bit tiny. The breakfast hours are a bit early if you want to see the sunrise.

The price is low comparing to the nearby hotels.The breakfast is included in the price and is a buffet.

Stayed in January 2023

The room and toilet could have been better furnished. That said, what we were provided with matched the price that we paid, so there really isn't much to complain about.

The room's size and amenities met our expectations and needs, considering that we did not book this accommodation in advance. The hotel is near the town centre, so we could get to food options and get things from the 7-11 conveniently.

Stayed in December 2022

-small handkerchief like bath towel that can only wipe your arms -no all day hot water for bath/shower -heater only from 9pm -everything is just basic but charge premium price for location

-comfortable bed, 2 blankets, okay WiFi -available last minute for booking

Stayed in December 2022

The hotel, as probably all hotels of this age, is worn out. Little maintenance is being done. The most ridiculous thing is that only small towels are provided. The bed is rock hard, same as pillow. We had not much sleep...

The room had heating! very rare in Taiwan! breakfast is included, although need to walk to a restaurant to enjoy it. Alishan mountain tea is complimentary.

Stayed in December 2022

there is no lift access, elderly might have problems if staying on the upper floors. place was kind of old with very basic amenities. price for the stay is not worth it.

the location

Stayed in December 2022

Room terribly small. No baggage space . No bath towels, only hand towels.provided . Toilet is yucky . Toilet walls filled with fungus

Nothing

Stayed in December 2022

No shower curtain

Basic but clean rooms, nothing special but one of the cheaper places in alishan.

Stayed in November 2022

Old hotel - seems like little maintenance is done even though essentials like heater works well, tad pricey but cant be helped given its location, bed a little too hard and no blanket cover sheet

Location in the middle of Alishan scenic area, hotel staff is very helpful! Thank you for the recommendation on how to travel Alishan. Good enough for one night stay to catch sunrise the next morning

Stayed in November 2022

the bathroom was so wet and when we asked about it they just have us a towel so we had to wipe the floors and toilet 😂 the walls are also SO thin, people were so loud until 1am. There should be an enforced curfew for noise. Also the pillows are extremely high and hard, so uncomfortable that we couldn’t sleep and ended up not even using them. The included breakfast isn’t on the property and we had to go into town for it & it was not great at all - but it was included in the stay so I will take it.

good location! friendly staff.

Stayed in October 2022

No fridge. Small shower towels. Hard beds and pillows. No elevator. You have to leave the hotel to grab breakfast, which isn't good at all (few Taiwanese food choices) -they don't even have black coffee available; grab breakfast at 711 instead!

Great location inside the Alishan National Forest Recreation Area. Very clean.

Stayed in May 2022

Gloomy dirty noisy uncomfortable

Stayed in April 2025

the pillows were too hard and too high. need proper bath towels for guests, not a face towel heater at night time got too warm, there was only a switch on and off button and no way to adjust the temperature. breakfast was ok. would be better if the coffee is just a straight black allow that allowed people to add milk or sugar if they preferred.

great location. They have shuttle bus to do pick ups and drop offs to the train station they have their own Sunrise tour. very convenient to book and the travel guide/driver was very knowledgeable with the surrounding. This tour not only took us to see the sunrise, we also went to see the second biggest sacred tree and ginger tea was provided afterwards

Stayed in December 2024

My expectations are low knowing that the hotel is old. But it was just exactly what we need. It is a pricey..but then we are inside the park. Warning: they provide a very small orange towel so better have your own. 😆

It is one of the few hotels in the park. We were fetched by their shuttle even though I just called them when we arrived at the bus station. They also brought us to he bus station when we left. Very convenient since we have luggages with us. Room was small but comfortable. The staff are nice.

Stayed in December 2024

expensive not commensurate for the cleanliness and facilities. smells like annold grandma's dusty chest. no towels, broken shower head. very bad facility and due for renovation. should close the hotel asap

none

Stayed in October 2024