It is a nice hotel inside the natural park area, so it is very convenient for exploring the trails and going to see the sunrise. It includes a buffet breakfast at a restaurant nearby (not the best taiwanese food but plenty). We find the price expensive, but it seems to be the rule in this area if you want to stay in the park grounds.

Stayed in May 2023

The facility were among the worst we had experienced. The value of money. The rest of the staff were not that friendly.

Location. Pick up and drop off ride from and to Alishan bus station. One or two friendly staff.

Stayed in May 2023

The property need renovation. They don’t provide towel and only give face towel for shower!!. The interior look real bad and not worth the money.

Close to visitor center

Stayed in May 2023

Someone smoke, and I can smell that. No CP value.

parking

Stayed in May 2023

horrible place, outdated, overpriced and humid

nothing

Stayed in May 2023

hotel is too old, small room, bed is hard like a rock make me backache next morning, bad air ventilation, wet bathroom. bad security as someone knocked my room door and tried to enter my room. next day same thing happened & reception told me maybe customer would like to borrow your toilet.

the only thing i like is the location which is inside Alishan National Park. Hotel provide pick up service from bus stop to hotel. this was impressed me.

Stayed in April 2023

Staff not helpful. Receptionist not willing to help with bags. There's only stairs without elevator - a big problem if you have huge luggage. The shutter van driver was very rude and scolded me when I was 1 min late to departure. He complaint that the 1 min late has taken up his time - as if he's so busy. Overall I would not recommend this place.

Stayed in April 2023

The beds were very firm, which might bother some. Also the breakfast option wasn't worth it for us - after trying once we just went to 7Eleven for our remaining days.

It is a very affordable hotel within the Alishan National Forest. The hotel is maybe a 5 minute walk down steps (or walk the road on the side) from the restaurants, shops, and train up into the park. It was a great home base for us while exploring Alshan for a couple of days.

Stayed in April 2023

Beds were a-bit too hard

Good enough to stay

Stayed in April 2023

the bed is too cloudy. it should limit person to stay in it. we just have 2 adults. the bigger one with 3 beds seems too cloudy. and the bath room is old too.

location if inside the park, it is easy to visit any sight-seeing location

Stayed in March 2023

They do provide room heater, the bed is abit tough but quite comfortable. They also provide quilts that are quite thick and provides the necessary warmth. The shower is strong and hot. The receptionist also provides some recommendations and tour routes. Their breakfast is at the restaurant at the shopping district. The hotel is quite near to the park entrance and the train station.

Stayed in April 2023

The room and equipment inside is old.

Alishan natural park is a great location. The room was big and comfortable, with a separate area for sitting and realxing during the day. The room had all the amenities you need for a short stay. Drinking water available in the hallway. Storing luggage before and after check-out is not a problem.

Stayed in April 2023

No shower curtain in the bathroom.

Since the hotel is no lift, it is required to carry heavy luggage to the top floor room of the hotel. Hotel staff is helpful to upgrade our room to the lower floor as our request. They are nice & good enough.

Stayed in April 2023

The hotel needs serious upgrading. Everything looks old and shabby. The bedsheet has hairs and I seriously doubt that they changed it. Bed super hard and pillows also abit hard. There was a piece of food plastic wrappings left behind by previous occupier on the bedside table. The toilet also looks dirty and old. Really regretted booking this hotel.

Location was ok.

Stayed in March 2023

The climb to the main areas . A bit far away from breakfast restaurant

The rooms gave a very rustic feeling as its wood through out. Staff were helpful and polite. They gave us a lift to the bus station from the hotel

Stayed in March 2023

No stairs. Not acceptable. We have to climb the stairs.. Must inform guests of this limitations..this is very crucial if guest mobility not convenient..

Not clean.. Not value for money

Stayed in March 2023

No elevator like other old hotels nearby. Carry your own luggages upstairs is challenging.

Spacious and bright rooms.

Stayed in March 2023

good breakfast and nice location.

Stayed in March 2023

no lift. room is in desperate need to renovate.

nothing

Stayed in March 2023

No

The location is good, not too far from the information center. The staff can speak in English and helpful.

Stayed in February 2023

Nothing except for the small towels, really.

The location was really strategic, right inside the park. The hotel picked us up from the bus stop (it was a short 3-min drive). We came prepared after reading all the negative comments about the hotel, brought our own towels and prepared our own hairdryer, was even prepared to lug our bags up the stairs. But to our surprise, it wasn’t that bad at all. We got a room on the ground floor, right behind the reception (no need to walk the stairs!), our room was neat and clean. Yes, the towels were small, but everything else including the shower, hairdryer and heater worked well for us. The pillows and bed were just right for us too, not too hard as per many other reviews. The best part was the hotel offered a private sunrise tour at NTD300 per person so we didn’t have to wake up earlier to take the train. According to the ‘tour guide’ at the sunrise viewing spot, the place where we were brought to has the best view compared to other places. We managed to catch a full view of the sunrise as the weather was really good. The staffs were generally friendly too.

Stayed in February 2023

-

value

Stayed in February 2023

The beds were absolutely the worst beds I have ever slept on in my life. The pillow, was like a stone and the mattress was like concrete. The heat doesn't come on until 9pm... but it was 3 degrees C when we arrived after lunch, so we had to bundle up in our hotel room before then. Oh, and you have to pay $500NT entrance fee just to get in to the park for any of these hotels. They didn't seem to mention that when I booked.

The location is good, I suppose. All the hotels in this area are kind of grouped in a half circle, so location is not applicable.

Stayed in December 2022

Room could have been cleaned better before I arrived.

A really friendly manager who looked after me well. He collected me from bus station and gave me lots of helpful information on the park. And he dropped me off at bus station when I left. very kind and helpful and the other staff were nice too.

Stayed in December 2022