Reviews of Sotetsu Grand Fresa Taipei Ximen This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
No. 57, Section 1, Zhonghua Road, Zhongzheng District, 100 Taipei, Taiwan
#16 of 499 hotels in Taipei
Guests' ChoiceReview Score
Based on 151 hotel reviews
Score breakdown
-
Cleanliness
9.5
-
Comfort
9.5
-
Location
9.7
-
Facilities
9.1
-
Staff
9.3
-
Value for money
8.6
-
Free Wifi
8.1
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog box-
Reviewed: March 15, 2024
Kendrakk
Hong Kong2 ReviewsVery GoodBest location, staff are helpful and polite.
Stayed in March 2024
-
Reviewed: March 14, 2024
Weicheng
Singapore14 Reviews1 helpful vote“Great location, super clean and spacious room.”Super clean, great location right at the exit of Ximen train station.
Stayed in March 2024
-
Reviewed: March 11, 2024
Chen
United States8 Reviews“We traveled from Ohare airport to Taipei, arrived in the early morning to the hotel. We stored the luggages in hotel fac”Great location and very friendly staff.
Stayed in March 2024
-
Reviewed: March 7, 2024
Chutima
Thailand2 ReviewsWonderfulCheck out time quite early for family group
Staff, clean, location the best.
Stayed in March 2024
-
Reviewed: February 29, 2024
Bing&cat
Canada25 Reviews4 helpful votes“Great Choice in Taipei”there's no breakfast provided yet.
The hotel is brand new in excellent location with spacious room.
Stayed in February 2024
-
Reviewed: February 25, 2024
Maria
Philippines10 Reviews4 helpful votes“Excellent location with great staff.”The breakfast is not good.. poor breakfast.
The location is at the center of Taipei, near to shoppings, and night market.
Stayed in February 2024
-
Reviewed: February 21, 2024
Louyn
United States31 Reviews8 helpful votes“One of my best stays”The hotel is very new! It just opened the month of my stay and it is the best hotel I have stayed at in terms of comfort and convenience. It is in a good area in Ximending. Subway exits are literally around it; 3 and 4 are next to it and 2 is infront of it. There is a small 7/11 next to it as well. Rooms are very huge and clean. The bed has a good amount of firmness and the pillows are so comfy. Two free water bottles a night and my amenities were constantly refreshed. I also love how the laundry is cashless. If you need to wash clothes or use the dryer, you can use your credit card or Easy Card.
Stayed in February 2024
-
Reviewed: February 4, 2024
Ying
Australia11 Reviews1 helpful voteWonderfulWe stayed the day after the grand opening. Staff were friendly, and the room was clean, spacious, comfy with a large window overlooking Chung Hwa Road, the busy intersection of Ximentin. Overall, it is good value, and we will come back again.
Stayed in February 2024
-
Reviewed: March 10, 2025
Hui
Singapore2 Reviews2 helpful votesGoodWhile advertised as “family friendly”, the crib that the hotel provided was at an unadjustable height (it was left at the bottom) and this was too low for our 3 month old infant. The staff tried to help by giving us additional bedding but this was not recommended iaw safe sleep practices. We ended up cosleeping instead. We also unluckily had a hotel room which had a flooded shower area. We called front desk who brought up maintenance staff to assist, but this did not clear the clogs in the drains completely and the bathroom had slow flowing water for the rest of our stay. While staff were extremely helpful, I would likely not rebook this place for the price it is going at. For travelers with younger babies, better off with other major hotel chains.
Location was excellent, within a minute’s walking distance from the exit of the subway station. Famous eateries and the heart of the city were at our doorstep.
Stayed in February 2025
-
Reviewed: February 16, 2025
Duc
United States1 reviewVery PoorI join Sotetsu Cub but I did not receive $100 Taiwan bonus per night
Stayed in February 2025
-
Reviewed: November 26, 2024
Jaclyn
Singapore5 Reviews1 helpful vote“Overall happy with the stay, and keep up the cleanliness!”Have to take lift to 2nd floor to access lobby-front desk. Toilet seat not hot, had to get them to turn it on-why need to control?
Clean big room, huge bathroom. Great location-close to mrt and Ximending. Happy that they were able to meet our requests.
Stayed in November 2024
-
Reviewed: October 2, 2024
Den
Macau26 Reviews1 helpful vote“Nice for short stay!”From the room assigned on the 6/F, we heard the noise from the cars and scooters throughout the day. The water drain was blocked and flooded inside the shower enclosure. The front desk sent maintenance to clean the pipe, but the same problem appeared again the next day. It seems the drainer failed rather than the hair blockage.
The hotel's location is excellent. It is right at the junction of Ximen, with plenty of local street foods and restaurants. The entrance of the MRT is just a foot away from the hotel, which makes travelling to other parts of Taipei much easier.
Stayed in October 2024
-
Reviewed: October 2, 2024
Lim
Singapore18 ReviewsPleasantReception on 2nd floor
Size
Stayed in September 2024
-
Reviewed: May 27, 2024
Boon
Singapore1 review1 helpful vote“Normal”Using your hotel (taxi app ) . The private car arrived with taxi meter in the car. Charging us NT $950 to the air port without using the meter. Feel like overcharging. Many taxi driver don’t know your hotel Location. Need to know the address in Chinese. (a name card ).
No breakfast, good location.
Stayed in April 2024
-
Reviewed: March 22, 2024
Zepth
Singapore1 review1 helpful vote“Could have been a better stay if the facilities are full up.”1) There were 2 false fire alarm during the stay. Probably the smoke detector is too sensitive. 2) Although there are breads and coffee for breakfast, its the same thing everyday. 3) Our window is facing a construction site, we can literally see the crane operator 4) Lift goes to any floor, the access card checker is not working, anyone can just go up to your floor anyhow.
Location was right beside a train station. Opposite to popular night market (ximending) Coffee was provide with some simple breads on a daily basis and they allow you to store your item if you are arrived early Room is big
Stayed in March 2024
-
Reviewed: March 2, 2024
Margaret
Singapore4 Reviews1 helpful voteGoodNA
Ambience
Stayed in February 2024
-
Reviewed: February 20, 2024
Wu
Hong Kong1 review1 helpful vote“Nice and helpful staff”Ventilation not enough
New, clean
Stayed in February 2024
-
Reviewed: April 4, 2025
Ting
Malaysia5 ReviewsExceptionalThere are no comments available for this review
Stayed in April 2025
-
Reviewed: April 3, 2025
Shirley
Australia9 ReviewsExceptionalThere are no comments available for this review
Stayed in April 2025
-
Reviewed: March 31, 2025
Thee
Singapore2 ReviewsVery GoodThere are no comments available for this review
Stayed in March 2025
-
Reviewed: March 28, 2025
Ricky
New Zealand5 ReviewsWonderfulThere are no comments available for this review
Stayed in March 2025
-
Reviewed: March 26, 2025
Michael
Switzerland3 ReviewsWonderfulThere are no comments available for this review
Stayed in March 2025
-
Reviewed: March 6, 2025
Sook
Singapore7 ReviewsWonderfulThere are no comments available for this review
Stayed in March 2025
-
Reviewed: March 3, 2025
Julie
Malaysia5 ReviewsWonderfulThere are no comments available for this review
Stayed in February 2025
-
Reviewed: March 3, 2025
Julie
Malaysia5 ReviewsWonderfulThere are no comments available for this review
Stayed in March 2025
