The electric sockets were pulled off the wall. The location of the room was just right near the walkway. Felt like the staff were on the window from the outside talking loudly.

The breakfast was basic but worked.

Stayed in January 2025

Not like a proper hotel, but a convenient guest house. The fittings in the room and bathroom were just passable. Not the cleanest. Please be careful of the steps on the floor at ground floor.

Very good natured manager and staff. Very helpful. Location near the town centre and availability of transports. Convenient for tours and hiking. Breakfast in morning was good. Good view of Mt Kilimanjaro range, but not mostly seen due to fog or clouds. Value for money.

Stayed in August 2024

The facility is a little outdated

The friendly staff

Stayed in July 2024

Ony two options with food for the dinner.

Good breakfast. Great Staff (especially Nick and Zac). Manager Nick orginazed for us four privet trips with lower price than in travel agencies. Staff helped with everything. The room was big, water always hot. Great View from the balcony.

Stayed in July 2024

Moshi city centre is accessible, however be prepared for a little walk or a Tuktuk ride.

Zack was an excellent host who was very friendly, accommodating and helped to organise excursions. During our visit the accomodation was quiet and relaxing. the breakfast each morning was delicious, s was the dinner option. Had it not been cloudy, the view of Kilimanjaro would have been spectacular.

Stayed in July 2024

A bit far from the center. Dinner is a bit expensive, but is good. No wifi in the rooms

Staff super kind and helpful. the view is very good. If you're going to Kilimanjaro, you can easily left some of your clothes and unnecessary things there. Good to have the option to have dinner there.

Stayed in June 2024

Nice place if you want to get away from the busy centre for a while in a quiet area. The view of Kilimanjaro is great, there's a good breakfast and really nice meals, and the staff take good care of you.

Stayed in March 2024

Terrace with a view, a room, quiet atmosphere, helpful and kind crew

The building with a nice terrace with an amazing view at Kili

Stayed in December 2023

Very lovely staff and the best chicken curry in Moshi! The have a cute cat that is very vocal. They will also assist you with organizing all sorts of day trips. The water in the shower was cold and they did not have a generator while we were there - yet. They were organising one while we were there, but during our stay the power cuts in the city affected us in the hotel too (no possibility to charge our phones..)

Stayed in October 2023

Toilet did not flush well…

Friendly people

Stayed in September 2023

Perhaps the hotel needs a little updating, but for the money, you can't go wrong.

This is a budget hotel, which is great value for money. The staff, Nick, Zak and all are exceptionally friendly and helpful. Nothing is too much trouble from collecting from the airport, to some unforgettable trips. A one day hike up kilimanjaro and a waterfall walk with coffee roasting and making. Zak took us to the market and a local bar. All amazing. The food is basic but lovely. Breakfast omelette and pancakes are delicious.

Stayed in February 2025

Nothing

Room too small, bathroom is filthy and also too small. Price too high for the room. Outside environment is dirty and unkempt

Stayed in December 2024

Some facilities didn't work, kids had to come take shower in my room! Too primitive no bed switches no tables and chairs in the rooms, wardrobes worn out

Customer Service level from hosts

Stayed in December 2024

Here’s your review with corrections for grammar, spelling, and phrasing: Despite the positive aspects of the property (well-located, relatively clean, and good value for money), there was one major drawback that put a damper on the whole experience: Zach, the house manager/host. Concerns were first raised when he called a tuk-tuk for us and said we should give the driver 10,000 for a 3-5 minute journey. Then there was the dinner, which he charged 20,000 for. There were numerous other issues. The most notable, though, was when we asked to have our clothes washed, and he said it was 2,000 per item. However, when the lady returned with our clothes (after washing), she told us it was only 1,000 per item. I don’t want to sound picky—we have stayed in many places cheaper and simpler than this, and they have never done this to us. However, throughout the experience, we felt like we were staying in Zach’s house rather than a hotel. He would often be sleeping in the common areas, walk into our room unannounced, and frequently listen in on our conversations. In conclusion, I would recommend this place, as it is very well-located and good value, but I do think management needs to address the concerns mentioned above.

The property was nice, well located and relatively clean. For the price it is good value.

Stayed in November 2024

not much parking space would be nice to get white coffee for breakfast

Stayed in October 2024

Fantastic staff

Stayed in August 2024

Great people, service and location. Has been a great experience Nick is a gentelman.

Stayed in July 2024

The staff especially Zack went above and beyond to help our stay be incredible. The views of the balcony are 10/10 and rooms are clean and have hot water. Very close to everything and we felt very safe. Would definitely recommend to anyone looking to come visit Moshi!

Stayed in July 2024

Dirty

We got booking and there was free cancellation before 24 hours so i reached and told the manager we will not stay for two nights , will stay only one night and he agreed and told will pay us back even if booking.com did not respond but unfortunatley did not pay .

Stayed in June 2024

It’s located a bit far from centre but it’s good because the place was quiet. Breakfast was tasty but same everyday

THE VIEW. It was just perfect. And staff makes your stay here more pleasant. Great service, especially, I’d like to thank Zac, he was so friendly

Stayed in May 2024

very good view for Kilimanjaro,easy to take good photos.stuffs here are very kind and efficient.very worthwhile for the price

Stayed in March 2024

Very friendly staff, they tried to satisfy all of our requests. Breakfast good and also dinner. The room was clean and the beds very comfortable.

Stayed in February 2024

Everything

Nothing

Stayed in February 2024

It is a dilapidated building with broken showers, mosquito nets that do not cover the bed, there was only one member of staff and the place was not clean and no internet access. The breakfast was measly and finally the pictures on the website do not match the hotel.

Checking out of the hotel even though there was a 5%surcharge as this had not been mentioned at all

Stayed in January 2024