Урочище Вишни 162-А, с. Поляница, Bukovel, 78593, Ukraine
#15 of 130 hotels in Bukovel
Guests' ChoiceBased on 74 hotel reviews
9.6Cleanliness
9.7
Comfort
9.6
Location
9.7
Facilities
9.6
Staff
9.7
Value for money
9.4
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: December 29, 2024
Mykyta
UkraineNice cozy room, convenient location, good service, and tasty breakfasts. The SPA was good as well. The administrator has helped us with the transfer.
Stayed in December 2024
Reviewed: September 9, 2024
Sviatoslav
UkraineThe only area for improvement, in my opinion, would be the room's cleanliness. I understand we chose the "pet-friendly" option, but the carpet could have been cleaner. It’s not a major issue, just something to consider for future improvements. Overall, we had a fantastic stay!
Fantastic breakfast options, excellent SPA facilities, prime location, and friendly staff. We’ve noticed consistent improvements in their services, which is why we're visiting this place for the second time.
Stayed in September 2024
Reviewed: March 25, 2024
Mykyta
UkraineEverithing is fine here: client service, breackfest, cleaness, SPA, skiroom, location, view, design, welcome drinks
Stayed in March 2024
Reviewed: January 6, 2024
Ларченко
UkraineIt was very noisy. There were many children who cried in the hallway and I was without sleeping every morning.Also very noisy was in the Spa area, children constantly spray water and do not allow to enjoy the rest
It was amazing. Good design, good style, new hotel and wonderful SPA
Stayed in January 2024
Reviewed: July 19, 2023
Valerii
UkraineGood center location hotel with friendly staff, tasty kitchen, and good SPA
Stayed in June 2023
Reviewed: June 13, 2023
Mariana
UkraineThe hotel offers a lot excellent amenities, including a refreshing pool and a fantastic restaurant. I highly recommend this hotel to anyone seeking a wonderful place to stay. The manager promptly resolved any issues I encountered. I, my spouse, and friends stayed in this hotel a few times during the last three years, and everything was fine. At least it was a good place for that price.
Stayed in April 2023
Reviewed: May 1, 2023
Sergiy
Ukrainelocation, facilities
Stayed in May 2023
Reviewed: May 1, 2023
Kyrylo
UkraineComfort location, free parking, perfect breakfast and good spa
Stayed in April 2023
Reviewed: April 18, 2023
Khrystyna
UkraineGreat hotel, helpful staff, nice location. Definitely meets our expectations. Wow service approach:)
Stayed in April 2023
Reviewed: April 15, 2023
Dmytro
UkraineLate sauna start time (afternoon). // 1 Negative experience happened even though this was not the first time in the hotel. Everything was fine, but an issue happened I'd like to highlight. One day we swapped the room and asked reception to move our bags when the room was ready. Unfortunately, I left EarPods in the pocket of my bathrobe. When I notified reception about the issue, he told me that the maid didn't find anything and the bathrobes were moved to the cleaning service. I tracked the device in the FindMy app, and it was in a hotel at 8 pm and the next day 20 min walk from it. 2 hotel workers tried to help me and go to that location to identify the device, but EarPods were not found. So to summarize all of the above: Many thanks to the hotel workers who tried to help me. It's precious. Also, despite the fact that I understand this is a personal mistake but I think it's a risk for the hotel. And if this is a mistake of a cleaning service, then the hotel should change it. After two happy days in a hotel, my girlfriend and I have a negative experience.
Good breakfast, location & service.
Stayed in April 2023
Reviewed: April 9, 2023
Nazariy
Ukrainespa seemed a little small for guests shower box in my room leaked a little
location is awesome, staff is 10/10, my stay was great, breakfast was nice, and the restaurant itself had a big menu and delicious meals
Stayed in April 2023
Reviewed: March 8, 2023
Serhiy
UkraineI would have liked to have an extra blanket.
The hotel is brand new - just about 2 years old. So everything is modern and new there. The staff was exceptionally hospitable and polite. The included breakfast had lots of dishes. The location of the hotel is just beside the skilift number 1 - very convenient! The hotel has free pool with quite warm water plus sauna and roman bath. And they let us check in 2 hours earlier and check out 2 hours later - for free!
Stayed in March 2023
Reviewed: October 2, 2022
Ivan
UkraineSPA was a little bit crowdy and the "jacuzzi" is just a bench in the barrel filled with water
Stayed in September 2022
Reviewed: August 28, 2022
Anastasiia
Ukraine-
We just enjoyed the time in the Ribas hotel.Breakfast was great, spa - excellent, everything is near the hotel. The staff is very attentive and polite. We would be happy to come again to this hotel. Recommend
Stayed in August 2022
Reviewed: August 2, 2022
Andriy
UkraineNothing, all was amazing!
This is a fantastic hotel in the heart of Bukovel. The hotel itself is great, new, and stylish. The food and breakfasts are tasty. The location is just perfect — 2-3 minutes to the shops, restaurants (like Hrybova Hata), 1st slope for skiing. We were checking out early (6AM), and the staff even packed food boxes for us so that we could have breakfast later. They are so nice 😊
Stayed in August 2022
Reviewed: August 1, 2022
Liubov
UkraineThe territory is small. I would love to have a nice backyard. And a children's playground. And the view from one window wasn't nice. Overlooking the other hotel.
The service first. It was exceptional. I have never had such a service experience before. The cleaning would come every day.The design is so up to date and convenient. The stuff is sincerely friendly and helpful. The breakfasts were varied and good quality. Different types of fruit, pastry, protein, vegetables. Everything was fresh and delicious. The Spa was clean, not crowded and beautifully designed. You could see the fur-trees from jacuzzi. It felt amazing.
Stayed in July 2022
Reviewed: January 1, 2024
Viktoriia
UkraineIt was too hot in the room, we tried to decrease the temperature on the AC control but it would not go down below 26 degrees which is not a comfortable temperature to live and sleep in. The smell in the bathroom was not so pleasant.
Nice and tasty breakfast choices, comfy bed and attentive staff, the receptionist even offered to help park the car for other guests. The location is ok, the hotel has its own dedicated spot in the Bukovel parking lot across the road. Didn’t have time to use the spa unfortunately.
Stayed in December 2023
Reviewed: June 26, 2023
Volodymyr
UkraineAvoid side-facing rooms - there’s a children entertainment center with loud music and lots of children’s scream and noise
Nice and clean facilities with great access to Bukovel resort.
Stayed in June 2023
Reviewed: October 17, 2022
Алина
Ukrainebreakfast was poor and not delicious. The view was on the wall with advertisement, the outside lightning of the hotel was to bright and didn't let us sleep properly. The carpet in the room was dirty, was not okay for us to walk barefoot in the room.
Nice staff, free parking, good pillows.
Stayed in October 2022
Reviewed: September 6, 2022
Stanislav
UkraineJacuzzi is SPA is very old and absolutely useless. Breakfast is just OK when coffee is undrinkable, I bet you would expect a good coffee in the morning. Restaurant food is below average.
Great location and parking across the street, staff is helpful, new and clean premises. Junior Suite location is superb, balcony takes you to big veranda that's connected with SPA.
Stayed in August 2022
Reviewed: July 30, 2023
Anonymous
UkraineBeautiful rooms with thoughtful details, welcoming stuff, warm pools, tasty food, comfortable stay with kids. This hotel has it all!
Stayed in July 2023
Reviewed: January 22, 2025
Paul
United KingdomThere are no comments available for this review
Stayed in January 2025
Reviewed: December 15, 2024
Lekhmanyk
UkraineThere are no comments available for this review
Stayed in November 2024
Reviewed: October 11, 2024
Yevhen
UkraineThere are no comments available for this review
Stayed in October 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content