Room is very small and had no windows.

Great location, friendly staff, quiet despite being so close to Times Square.

Stayed in March 2024

Really bad reception on the wifi

Nice and clean

Stayed in April 2024

I didn't receive my deposit until now (100 USD ) it is still on hold on my credit card although I checked out more than 2 weeks ago . No coffee machine or kettle in the room

Great location, friendly reception staff, convenient hotel , clean ,room was nicely decorated although it was very small ,comfortable bed

Stayed in April 2024

Very tiny room; the mattress had a hole; for hot water, only the hand shower worked

Perfect Location; friendly staff.

Stayed in April 2024

The room was small. The room had basically the same size of the bed, so that there was only around 30 cm space between the bed and the walls.

Amazing location and extremely kind staff.

Stayed in April 2024

We stayed in the front room so Friday and Saturday nights we had a loudspeaker blasting music directly under our window until 2am. Not good. Staff said nothing they could do but move us.

Location was excellent. Room was efficient and clean.

Stayed in April 2024

The front door remains locked and you had to use your key to get in but the pub that connected to the hotel at the front desk was always open and you could enter the hotel freely thru there. Wasn’t exactly secure, but we didn’t have any issues. Also, we reported a couple of issues to front desk staff. The phone didn’t work even to call the front desk and I had to pay a $100 incidentals fee at check in. The shower was not made well. The intent of the design was to not need a shower curtain but hard as we tried the entire floor would get wet. I took some photos of the toilet paper holder that stood next to the toilet behind the wall of the shower and you can see the damage from the water. The counter under the tv was falling down. It wasn’t going to take much for it to come down.

The hotel is just steps away from time square and the subway. It was clean. Hallways are a little dark.

Stayed in April 2024

Noise level, we were on 2nd floor and live music was loud up til about 2am at least. Not a big issue if you fall asleep quick, the kids didn’t mind as much but certainly kept them from a normal bed time. Also lots of smokers outside for the bar so a few times an extra hurdle to get into hotel in addition to theatre people lining up for show.

Location is excellent, steps from subway, food, and quick walk to Times Square, shopping, souvenir shops.

Stayed in April 2024

Took 10 mins to get hot water on the shower.

Great location, loved the pub on gr floor.

Stayed in March 2024

Very noisy at the front but to be expected and did provide free ear plugs.

Very central, clean and comfortable. Fridge iron and hair dryer i the room.

Stayed in April 2024

Internet was patchy at times and showers were cold

It had a fantastic location really close to Times Square

Stayed in April 2024

Rooms were too small.

The location was great. There is the Irish Pub downstairs - you can get a drink or a bite to eat at any time. Free tea and coffee available at all times. The hotel provide you with a free drink voucher each day to get from the Irish Pub.

Stayed in April 2024

The room was very small, but it wasn’t an issue with just my husband and I, just be prepared for no room. Our sink was also dripping when we used it and the second we entered our bathroom doorknob broke, but it was fixed as soon as they came in to clean!

Location is top tier, especially for the price! Although it was very small it was cozy. It was a perfect space for a small trip with 2 people. The front door is locked and there’s always someone at the desk so it feels safe.

Stayed in March 2024

High noise levels. We got the room near the roads and Theatre

Perfect location

Stayed in March 2024

But it felt unsafe around and rowdy. I didn’t really like walking around at night. The male staff member was quite rude and called us at 11:30pm (we had been sleeping for ages) and asked us why we hadn’t checked out despite having 4 more nights.

Location was good and bad. Great if you want to be in the thick of it all.

Stayed in March 2024

The photos were not accurate for the rooms at all so we were not staying in anything like what we expected. That was a bummer

Great location

Stayed in March 2024

The room was partially finished but needed a lot of work. There were holes in the walls from unfinished renovations, and my nightstand drawer would never stay closed (further limiting the limited walking space around the bed. The shower didn't have a full door and the European style shower was poorly designed and executed - our bathroom floor was almost perpetually wet.

The location was close to theaters on Broadway, Times Square, Radio City Hall and Rockefeller Center, etc!

Stayed in February 2024

Hotel room was tiny and there was no desk for me to work at. I guess it is NYC so that might be the case for a lot of other hotels as well, but that's my only real complaint.

Great location and reasonable price.

Stayed in March 2024

The room is not a high quality. The window treatment was 6 inches short and two inches allowing light from the Hotel sign. The rug was very warn and bear. The decoration is very out dated and reminded me as staying in a run down cabin.

The location is superb. Right in the middle of Broadway. The front desk was very helpful. It was a good thing we did not pay a high price for the room.

Stayed in March 2024

There is no clear sign of hotel's entrance , its dark no light. So confusing to find the entrance Pillow is a bit hard ,

Goid lcation near by Times Square . Its best location for my purpose of tour pick up at 5th Times Square - Red Lobster which is just at the corner lestvthan a minute to walk.❤️. Room is clean👍👍

Stayed in February 2024

No access ti wifi in the room

Breakfast good excellent location

Stayed in February 2024

Very small

Clean and quiet

Stayed in February 2024

The shower was extremely complicated to use! I’m not kidding, making it work properly with the right water temperature was close to impossible. It felt like breaking into a safe rather than taking a shower. Additionally there wasn’t enough coverage to keep water from splashing all over the bathroom. In general, I felt like rooms were finished nicely, but it wasn’t really a high standard hotel. There was only one elevator, so sometimes it would take a while to get to your room or downstairs. There was no view and I mean it! You could only see a concrete wall from your window.

Location is great! If you want to be close to Broadway or Times Square, that’s definitely a place for you. It’s a very crowded area, so take that into consideration.

Stayed in December 2023

The room was a bit cold even with the radiator on The window faces a wall

The position is amazing The room is small but new

Stayed in February 2024

Rooms are small

Stayed in February 2024