New York, United States
Positive section of review
I recently stayed at this hotel and found the experience to be below expectations in several areas. The breakfast offered was very limited, lacking variety, and cutlery was not provided on the tables, which was quite inconvenient. The reception staff appeared below expectation except night shift , though Miss Amy stood out for her friendliness and helpful attitude. The rooftop area was underwhelming and did not match the expectations set by the hotel’s description. Additionally, housekeeping was inconsistent; basic amenities such as tea bags and shower gel were not replenished during the stay. Overall, the hotel could be considered acceptable for a 2-star rating, but there is significant room for improvement in both service and facilities.
Los Angeles, United States
Positive section of review
The photos show a rather nice-looking place, but the reality is that it’s in very poor condition. It lacks cleanliness — the refrigerator and dishes were especially dirty and poorly maintained. The bed was old, uncomfortable, and in bad shape, just like the pillows, which were thin, worn out, and uncomfortable. The towels were also very old and worn. Everything needs to be replaced urgently. Additionally, there was no nearby parking available. The owner never contacted us directly to offer support; instead, all communication was handled through a third party, who also failed to provide effective solutions.
Washington, United States
Positive section of review
The hotel is very affordable and located not too far from a metro station. The rooms are well equipped and the beds are comfortable. Yes, it‘s not a luxury hotel but I expected much less for the price that I paid.
San Francisco, United States
Positive section of review
The old school lift! But it is beautiful so we understand. Sf is a bit dicey these days but this location dodges most of it.
New York, United States
Positive section of review
Pretty central to everything,easy for travelling on subways
Los Angeles, United States
Positive section of review
Comfortable room. Front desk polite and helpful.
Negative section of review
On leaving front desk booked cab which would not take any credit card. Driver would only take cash.
San Bruno, United States
Positive section of review
Rooms were clean, and the staff were friendly.
Paso Robles, United States
Positive section of review
The location and the room
Negative section of review
Staff did not really engage and cleaning was only done based on “what you can see”. When I looked under my cupboard I saw a hair clip and a toothpick.
Boston, United States
Positive section of review
location was excellent