The old school lift! But it is beautiful so we understand. Sf is a bit dicey these days but this location dodges most of it.

Stayed in March 2025

The only negative I had was that there wasn't milk or creamer in the room for coffee. But I found fresh coffee down at reception so was all good :)

The location of the hotel is great. Very central, close to downtown, Union Square, North Beach and Chinatown. The room was very clean and nicely decorated. Nice toiletries in the bathroom. Staff was very friendly and helpful.

Stayed in March 2025

The single glass windows did not keep wind and sound out of the room. It was pretty noisy and cold in the room, which could not be changed easily.

The shower was hard and hot. Compared to many other hotels in San Francisco, this was a big perk.

Stayed in March 2025

Check your bill when you leave. I didn't and found out later that I was charged extra for the mini bar which didn't touch at all. Thankfully, they reversed the charge without fuss after I asked them about it but I could've done without the hassle. Also, I think I saw another reviewer mention this - but my bath gel bottle was empty also. No biggie as there was a bar of soap provided.

The room was spacious, beautiful and comfortable. The decor and furniture had a bit of a vintage vibe to it as well, which really added to the mood of the room when there was sunlight streaming through the large windows. The bed and pillows were big and felt just right, i.e. neither too firm nor soft. Finally, I arrived in San Francisco early in the morning and I was really glad the hotel let me check in early! The location also seemed central enough that it wasn't a problem calling Ubers to visit different parts of the city.

Stayed in February 2025

Not the hotel's fault, but car break ins are a huge problem here, and even in a $45 per night parking garage there isn't enough security to really keep your car/belongings safe

Good value, very clean, interesting building

Stayed in March 2025

I really miss not having the option of getting breakfast at this hotel. In their sister hotel in Culver City, breakfast there is a highlight.

Clean, nice location, easy check-in, nice rooms and beds.

Stayed in March 2025

The room we stayed in with a king bed was not well-suited for such a large bed. It was hard to get around the room without bumping into the bed and the bed frame. It would have made more sense to put a queen in that room. Lots of little things that added up to a decent, but not great, stay. Only one towel hook, no phone in the room for convenience, TV which didn’t allow for personal streaming, an Oriental rug in the bathroom that is beautiful but not practical for cleaning between stays, no breakfast hours, an elevator that was inconsistent and seemed to get stuck (we had to take the stairs down from the 7th floor twice).

The aesthetic was on point, throughout. The lounge felt intimate and the cocktails were delicious. Staff were friendly and helpful. The bed was very comfortable. Great location, close to some great breakfast and lunch spots, and only a short walk from BART.

Stayed in March 2025

A little noisy but it’s expected in the city. Bar/restaurant closed on Mondays and Tuesdays so I didn’t have an opportunity to go in.

Clean, centrally located, parking garage across the street. Great price!

Stayed in March 2025

Fantastic vibe and a lovely bar.

Stayed in February 2025

The bed is kinda sturdy and loud every time we moved. but it’s tolerable.

i really love the derails and theme of the hotel. Especially the amenities that they used which is Dyptique, my wife and i personal favorite fragrance brand.

Stayed in March 2025

The sink in the bathroom is literally the size of a post stamp and partly obscured by a shelf. Try to wash your face or have a shave. The water will be splashing all over the floor.

Modern design. Recently renovated. Small cozy hotel.

Stayed in March 2025

Soundproofing. We had interesting neighbors.

Cute decor. Perfect location for us because we like to eat in Chinatown.

Stayed in March 2025

Room was pretty small and designed to look good but not necessary work that well. For example, in order to make coffee, I had to move the coffee maker from the stylish shelving to the floor in order to access power. The coffee capsules provided made very weak coffee that I ended up topping up with the instant sachets I carry for emergencies. There was no closet and limited hanging space, which was partly obstructed by a huge basket of snacks for sale. The fridge was similarly filled. If you are on a long trip like me and therefore have a lot of belongings, you might want to ask if snacks and drinks can be removed. However, the above are relatively small points and overall I enjoyed my stay and would recommend this hotel - maybe just bring your own coffee pods, or ask reception if they have hidden supplies of stronger ones!

It's an old hotel with an elevator of historical significance (and a pace to match!) but it's been relatively recently refurbished to be stylish with a quirky edge. Comfortable bed, bathrobe provided, cute bistro style table and chairs in the window. Staff were chilled but welcoming. The whole place felt like it had a unique personality which I assume is very San Francisco, rather than just an anonymous corporate hotel that could be in any city, and was in a pretty good location to explore the city. The newly opened bar seemed nicely buzzy but not too noisy or disruptive - wish I'd had more time to enjoy it.

Stayed in February 2025

Clean and comfortable.

Stayed in January 2025

air conditioner is totally broken, no cooler, nor heater function. Also, I couldn't squeeze shampoo (that stick on the wall )out of the shampoo bottle, only conditioner and showel gel could be squeezed out.

The service is excellant! and the location is the best!

Stayed in February 2025

Elevator was broken and was given a room on the 7th floor.

Stayed in February 2025

Gorgeous hotel, centric location, great staff

Stayed in January 2025

Small room, not many amenities, but great for the price.

Great location near public transport, cute hotel, nice staff, great drinks at the new bar.

Stayed in January 2025

The lift as beautiful as it is, broke down twice during our 5 day stay: not great if you’re on the 8th floor. We had house keeping issues but responded quickly to fix.

Great ambience, and the King Suite is a lovely size.

Stayed in February 2025

the hotel is very central

The room is big.

Stayed in February 2025

No umbrellas there when it rained and no healthy dinner options in the restaurant (like no salad or bowl or soup or something like that)

Clean spacious and well located

Stayed in February 2025

Room was a bit small, we were right above the lounge, which was noisy for a while

Great location, exceptionally friendly staff, very clean, moderm bathroom

Stayed in February 2025

the room was kinda small, no desk or chair to sit at to eat, no microwave, and refrigerator was stocked with things to purchase very pricey items, no coffee options

Very clean room close to many things to eat and see a restaurant bar located inside the hotel very convenient beautifully decorated unique hotel

Stayed in February 2025

The hotel has a very old vintage lift - it’s super cool! BUT was out of order or not working 2 days of our stay. We had to walk the stairs to the 6th floor. The hotel is in a road with a tunnel at one end and it didn’t always feel safe walking through there.

The hotel is quite trendy and I like the interior design.

Stayed in February 2025