419 Amelia Street, Downtown Key West, Key West, FL 33040, United States
#12 of 51 B&Bs and Inns in Key West
Guests' ChoiceBased on 1633 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.9
Staff
9.2
Value for money
8.2
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 September 2024
Eddie
United StatesThe rooms were very nice and clean plus there was a nice pool and free tea and coffee. It felt very cozy.
Stayed in August 2024
Reviewed: 6 September 2024
John
AustraliaThere could be more cutlery and some decent wine glasses rather than plastic. Maybe a newer tv too, although we didn’t spend much time watching it.
The location was amazing. Just off Duval St. The staff were very helpful and they upgraded us to a lovely room. The environment was very nice and although an older property we were very comfortable. The pool and surrounding garden area was stunning.
Stayed in September 2024
Reviewed: 5 September 2024
Marcus
United KingdomOur room was outside the main area of hotel. Our 'balcony' wrapped round the entire building, no view and was the access to all rooms on this floor, not conducive to sitting out. Kitchen useful but cutlery/utensils on low side.
Garden and pool area in main gated part of hotel was great. Rooms here had a lovely aspect. It was very convenient to walk into town.
Stayed in June 2024
Reviewed: 4 September 2024
John
United Stateseverything
Stayed in September 2024
Reviewed: 4 September 2024
Susie
United StatesInadequate kitchen equipment
Lovely pool area, helpful staff, comfortable rooms.
Stayed in September 2024
Reviewed: 1 September 2024
William
United StatesNo complaints
Everything! From check in to check out, location, hospitality. Will definitely go back and would recommended it to friends and family.
Stayed in August 2024
Reviewed: 31 August 2024
Carolyn
United StatesThere was nothing not to love!
Awesome location. Garden and pool area was amazing. Staff was attentive, friendly, and the room was perfect!
Stayed in August 2024
Reviewed: 31 August 2024
Jonno44
United KingdomNothing
Friendly staff, clean and in a perfect location. Car parking included.
Stayed in August 2024
Reviewed: 26 August 2024
Annette
United StatesWater pressure. Wish there was more water pressure.
NO KIDS!!! Being a parent myself it was nice to go somewhere and stay somewhere that you don’t hear kids crying, yelling, adults yelling at their children. Douglas house is very laid back, relaxing and quiet. It was very clean, staff were amazing and welcoming.
Stayed in August 2024
Reviewed: 25 August 2024
Antonio
United StatesParking lot was one block away but was easily accessible.
L7 was very clean and organized. Was a large room. New paint and many modern updates. Our balcony faced the main office across the street. Every day in the morning the staff rigorously swept and cleaned the entrance area on the stairs in all of the property. Pool and gardens exceptionally clean. Tea and coffee were offered at the pool free of charge. All staff were very helpful.
Stayed in August 2024
Reviewed: 19 August 2024
Wendy
United StatesThe 1 thing missing was a small breakfast option. Pastries would have been great. Nothing major just a small something that you’d only need a napkin , no silverware or plates to have to wash
Everything was lovely!
Stayed in August 2024
Reviewed: 19 August 2024
Sally
United KingdomIt was a little noisy as people walked by. It would have been lovely to have had breakfast included in the price. We thought it was quite expensive
Location was absolutely fantastic . Room lovely and clean and a good comfortable bed
Stayed in July 2024
Reviewed: 18 August 2024
Christie
United StatesFull Length mirror in room and a clothing steamer
Was peaceful and the beds super comfortable. Loved all the space the room provided. Enjoyed the outdoor private balcony.
Stayed in August 2024
Reviewed: 17 August 2024
Lisa
United StatesLocation was perfect. Room was clean. Property gardens and pool are beautiful. Everything is well maintained.
Stayed in August 2024
Reviewed: 17 August 2024
Ehrenberg
GermanyThe property was very tropical and quiet!
Stayed in August 2024
Reviewed: 13 August 2024
Mcfarland
United StatesThe bed in room 5 was hard as a rock. Husband and I didn't sleep well at all either night. I would stay again just not in that room.
The property was in an excellent location. Our room was a very nice room. We had room 5. Parking was convenient and the property is beautiful and well maintained. Coffee and tea are available any time out by the pool. I would stay again.
Stayed in August 2024
Reviewed: 12 August 2024
Jennifer
United StatesThe room had a very strong "cleaning chemical" smell but thats not enough to keep us from coming back. I would rather know they cleaned the room then to smell food or perfume from a previous guest.
We originally found this gem while on a cruise vacation. We immediately sparked an interested because our last name is "DOUGLAS". Hubby surprised me a year later for a long weekend in Key West. The rooms are spacious and clean. The staff were friendly and helpful. The pool was amazing (small but clean and heated). The house was in close proximity to shopping and eating but far enough away from the rowdy crowds. Perfect for an adult weekend get-away.
Stayed in July 2024
Reviewed: 11 August 2024
Zachary
United StatesBeautiful gardens and ponds very spacious living quarters
Stayed in August 2024
Reviewed: 11 August 2024
Mathilde
FranceEverything was perfect ! The staff was so nice !
Stayed in August 2024
Reviewed: 8 August 2024
Arielle
United StatesDouglas House is a jewel of a hotel, a minute from Duval Street yet secluded and quiet. Check in was easy, Kim was very helpful and we felt at home. Each room is spacious, well decorated, and has an outside area that is so pleasant to hang out in. We enjoyed the pool and free coffee. There is a lovely, quiet vibe. We loved staying at Douglas House and will recommend this gem to our friends and family!
Stayed in August 2024
Reviewed: 5 August 2024
Paul
United StatesSide street parking in the keys is limited, use their parking lot with a pass.
Near Duval St corner, with a private parking lot down the block. Walkable to many many breakfast choices, and to rentable carts. The House had a nice small pool deck with tropical garden cafe areas, as well as some rooms had an outside patio deck table. The fresh rooms were large, modern furnishings with tv, a small kichenette, and large bathroom with towels. AC was controllable and cold. Staff and desk was always working and friendly. A clean quiet tropical oasis.
Stayed in August 2024
Reviewed: 3 August 2024
Sue
United StatesParking is not on property but very close. It really wasn’t a problem
Very walkable to many popular places
Stayed in August 2024
Reviewed: 2 August 2024
Paul
United StatesThere was really none, but an AC guide or front desk paper to know how to adjust could help reduce any night noise. Overall, no complaints.
A mid-street location, off Duval St., with a small included parking lot on next corner was walkable. The pool was cool/warm all day but deck was hot, wear sandals. Loved the comfortable modern furniture, small kichenette refrig, micro, toaster, and wow-designer bathrooms, with many towels! The AC is able to control and quiet, and the rooms gets cold fast. Most rooms have a private tables outside decks, and even a tropical cafe garden.
Stayed in July 2024
Reviewed: 1 August 2024
Clive
United KingdomNothing
Comfortable and clean
Stayed in July 2024
Reviewed: 31 July 2024
Byars
United StatesThe room was warm. We had trouble with the thermostat.
Room was cleaned each day. It was a short walk to Duval street.
Stayed in July 2024
Plitvička Jezera, Croatia
Thiersee, Austria
Kvilda, Czech Republic
Oak Harbor, USA
Agios Nikitas, Greece
Vienna, Austria
Easingwold, UK
Castelfidardo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content