208 N 8th st, Independence, KS 67301, United States
#4 of 5 hotels in Independence
Guests' ChoiceBased on 304 hotel reviews
6.2Cleanliness
7.0
Comfort
7.2
Location
8.2
Facilities
6.7
Staff
7.2
Value for money
7.0
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 February 2025
Heather
United StatesFacility looked newer in the app than it did in person but was still pleased with the room; television could be a little bigger and newer for HD visuals, the quiet atmosphere in the hotel makes up for that, thank you for a pleasant stay!
Bed, pool and hot tub were great
Stayed in February 2025
Reviewed: 28 December 2024
Allison
United StatesNot to much to complain about
Pool and hot tubs where nice. Night manger was a great guy!!!
Stayed in December 2024
Reviewed: 16 October 2024
Michaelia
United StatesIt had a strange odor like mildew
The bed was very comfortable.
Stayed in October 2024
Reviewed: 25 September 2024
Margo
United StatesVery hot in in breakfast area. Took food back to room to eat. Poor selection of food and drinks.
Stayed in September 2024
Reviewed: 19 August 2024
Ursula
United StatesFire alarms went off for a solid 30min at 120 in the morning. Nobody could figure out why or how.
Close to everything
Stayed in August 2024
Reviewed: 23 July 2024
Joseph
United StatesCoffee/breakfast option was very poor.
Poor breakfast.
Stayed in June 2024
Reviewed: 23 July 2024
Dickens
United StatesThe hot-tub didn’t work… cold. I feel for paying all that money you should have access to that. I was locked out of my room and nobody was at the front desk for a good 10 to 15 mins. There were several lights that didn’t work in my room. I had a wake-call scheduled and nobody called. The bed was comfortable though. When I was checking the lady was on a call and on speaker phone. She was talking to them while checking me in. So no real customer service.
Location.
Stayed in July 2024
Reviewed: 3 July 2024
Raymond
United StatesWhere was not enough food. The swimming pool needs to go away.
Stayed in June 2024
Reviewed: 14 June 2024
Les
United StatesNeeds repairs and updating. No drain plugs in sink and tub. Smells old
Central location
Stayed in June 2024
Reviewed: 28 May 2024
Nancie
United StatesMattress was comfortable
Big room. Dark, gloomy. Mattress didn't fit bed. Sheets didn't fit bed. Musty smell. Went to take shower water ran rusty color ran and shower head leaked. Skipped shower.
Stayed in May 2024
Reviewed: 2 April 2024
Wes1969
United StatesStayed here 2 times a year, never had issues like this. Place has gone down hill fast. Roaches in the hallway. Water damage in the ceiling in the bathroom. Toilet seat was very loose.
The pool and the hot tubs.
Stayed in March 2024
Reviewed: 25 November 2023
Richard
United StatesRecliner in room needs replaced.
Didn't have the breakfast, location was good.
Stayed in November 2023
Reviewed: 16 October 2023
Emily
United StatesTheir website advertised an executive suite with only 7 photos. I was pleased with these photos and paid extra to book the suite. Upon check-in, I discovered my suite was much smaller than the advertised photos. I spoke to the front desk, who was polite, and was told they have 3 executive suites. All various sizes. As the advertised suite was occupied, I had no choice but to keep the smaller suite. It was difficult to socialize in the small space, which would've been the same as a normal room and a lot cheaper.
Cool facility in the lobby and pool areas. It's close to the movies and bars/restaurants.
Stayed in October 2023
Reviewed: 4 October 2023
Brad
Canadaneeds a little work but quite acceptable!!!
downtown
Stayed in September 2023
Reviewed: 29 September 2023
Bryant
United StatesEverything was ok.
It was good, beds were a little uncomfortable but every thing else was ok.
Stayed in September 2023
Reviewed: 11 September 2023
Destinee
United StatesThis time the room was smelly, the ac hardly worked and the tv/remote didn’t work. Went to the front desk about it, they sent someone down and he basically said yeah they don’t go together and left, so we weren’t to happy about the room this time!
It’s always clean
Stayed in September 2023
Reviewed: 8 September 2023
Susan
United StatesOur first room smelled of smoke and my sons first room the toilet wasn't seated properly. We were immediately given new rooms.
The pool and hot tubs were fantastic! My grandkids were thrilled. It's five minutes from the college my grandson was attending so the location was perfect. Had dinner at a nearby barbecue restaurant that was fabulous.
Stayed in September 2023
Reviewed: 6 September 2023
Monica
United StatesThe smell in the room (old and not clean), the rooms needed deep cleaning at least once a month, dust almost everywhere, at least bathroom was decent cleaned. The other sad part was the pool, it seemed like water was from a pond.
I liked the location, customer service friendly, room sizes were fine., I guess price was fit for this location (at least a place to sleep).
Stayed in August 2023
Reviewed: 7 August 2023
Hattie
United StatesThere were only a couple of apples and yogurt.
The breakfast area was clean and the seating area was nice.
Stayed in August 2023
Reviewed: 13 June 2023
Amanda
United StatesIt was not the room I booked, I had issues with the toilet flushing.
The room was nice and big. There was a nice big chair in my room.
Stayed in June 2023
Reviewed: 1 June 2023
Arlene
United Statesdid not use breakfast location was great
Stayed in May 2023
Reviewed: 24 May 2023
Michael
United StatesThe recliner in the room looked like it was pulled out of the dumpster. I took a picture of the tore arm. The shower floor was slippery, some one sanded the floor.
The location was fine. Walking distance to town.
Stayed in May 2023
Reviewed: 7 May 2023
Uyesato
United StatesToilet didn't shut off. Room was mostly clean. Teabag left in coffee maker. Not a lot of attention to detail.
It was all pretty good.
Stayed in May 2023
Reviewed: 28 April 2023
Kaleb
United StatesThere seemed to be a mix up with the payment and they hadn’t charged us for the stay. Then booking.com blew my phone up until I answered. I work in a job where I am not able to be on my phone much and I was called back to back to back to back until I answered. It was ridiculous. They called everyday since they realized the mistake and told me to contact the people there and that they were going to leave it up to us but they still called multiple times.
The room was nice and the hot tub was awesome. We really liked that. The beds were also comfortable. We both had a nice stay in the room while we were there. The place was very comforting and relaxing.
Stayed in April 2023
Tarascon-sur-Ariège, France
Kardamaina, Greece
Engelnstedt, Germany
Phnom Penh, Cambodia
College Station, USA
Senggigi , Indonesia
Santiago, Chile
Marina di Ragusa, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content