10 Richmond Mountain Road, Lenox, MA 01240, United States
#12 of 17 hotels in Lenox
Guests' ChoiceBased on 253 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.3
Staff
9.3
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 16 June 2022
Tom
United StatesThe rooms are "vintage" and have some quirks - our suite in the original attic of the house had very low ceilings, especially in the shower. The lounge is small and so the live music (which was great) was quite loud. The vintage nature also meant some things like live (and dead) bugs near the windows. Retrofitted a/c in some rooms, etc. Some folks noted that there wasn't a television in their room. If you are looking for that, this isn't the right place.
Breakfast was nice, not fantastic, but nice. The view from the property is terrific. The pool area in wonderful. The bar/lounge is beautiful and the drinks and menu are quite nice. The staff are very, very helpful - even those who were very new. The outside locations - fire pit, patios, etc. - were very, very nice.
Stayed in June 2022
Reviewed: 16 June 2022
Jean
United StatesMost (to all) places supply shampoo and conditioner now, we did not bring any and it was not supplied. 🤔
Loved the fire pit option, the night was perfect for it. One of the owners chatted with us with some of the history of the Inn+ gave us suggestions on hikes. The breakfast and seating were just right.
Stayed in June 2022
Reviewed: 30 May 2022
Christopher
United Statesthe Lodge rooms are small and not soundproof
beautiful grounds, pool, reception area and bar
Stayed in May 2022
Reviewed: 26 May 2022
Terry
United StatesThere was an ice bucket in the room But no where to get ice, no glasses just paper cups no coffee pot, no TV. When you come into the building there was a Small entry room where there could’ve been a ice machine and a comfortable couch maybe a TV there at least.I tried to call to find out where I could get ice without having to walk over to the main building, and was put on hold and hung up on.
The breakfast was excellent the location was beautiful.The grounds were outstanding and the pool area was very nice. the beds were comfortable.
Stayed in May 2022
Reviewed: 23 September 2024
Ronald
United StatesI loved the peaceful decor and ambiance. The staff was amazing and the food is out of this world.
Stayed in September 2024
Reviewed: 16 September 2024
Isabel
United StatesRoom was very dark, facing the edge of a forest and gravel. Room was not cleaned — for the price, we were disappointed. It’s a beautiful place, but the price was way too high for what we got. Breakfast was alright.
Location is beautiful and very accesible. The staff is great— very friendly and accommodating. The pool is really nice, views from the main building are amazing.
Stayed in September 2024
Reviewed: 26 August 2024
Paula
United StatesIt is a very homey elegant place to stay. We loved every single thing about our stay! The fireplace and Max the dog were definitely highlights!🙏🏽
Stayed in August 2024
Reviewed: 10 August 2024
Carol
United StatesThe location and the grounds are beautiful. My Grandchildren enjoyed the pool A quaint Older New England Inn
Stayed in August 2024
Reviewed: 6 August 2024
Teresa
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 July 2024
Cain
United StatesNothing
Peaceful. Great location
Stayed in July 2024
Reviewed: 21 July 2024
Bonnie
United StatesOur room
The property was beautiful.
Stayed in July 2024
Reviewed: 8 July 2024
Mallory
United StatesN/a
We chose to stay here for the walkability to Tanglewood. This property is so gorgeous we can't wait to come back with our toddler to explore and relax!
Stayed in July 2024
Reviewed: 2 July 2024
George
United StatesLots of stairs to 3rd floor-no elevator,
Good breakfast,lots of fresh fruit. OWNERS MADE THE STAY VERY SPECIAL! SUPERB LOCATION FOR TANGLEWOOD !!!
Stayed in July 2024
Reviewed: 2 July 2024
Lauren
United StatesBathroom
Location
Stayed in July 2024
Reviewed: 2 July 2024
Deborah
United StatesElectronic check in was invasive and didn’t end up working. Breakfast was very disappointing and falls very short considering the price of our stay.
excellent location if you’re going to a show at Tanglewood; kind staff
Stayed in July 2024
Reviewed: 22 June 2024
Deborah
United StatesThoughtful decor. Beautiful surroundings. Genteel and affordable. New owners are working diligently to improve the facilities.
Stayed in June 2024
Reviewed: 28 May 2024
Diana
United StatesBreakfast was a delicious surprise. Thank you.
Stayed in May 2024
Reviewed: 16 April 2024
Nova
United StatesNo restaurant, no music,no bar,beds were horrible,hardly any hot water.windows rattled all night long.couldnt open one window.top sheets were dirty.in your website it shows restaurant and music. I paid 713 to be miserable .
No restaurant, no tv,no European breakfast,bagels is not European. Not happy about place.would like a refund
Stayed in April 2024
Reviewed: 8 April 2024
Jean
United StatesLocation-up away from Road. View. Huge outdoor space. No TVs AWESOME
Stayed in April 2024
Reviewed: 8 April 2024
Tina
United StatesWe want the ostrich room and restaurant back…. Created such a great adventure and destination spot for the community as well as us visitors
the continental breakfast is fine
Stayed in April 2024
Reviewed: 4 March 2024
Stephen
United StatesDid not impact us, but those who maybe physically challenged would have difficulty.
Secluded , yet close to great places to eat and museums
Stayed in March 2024
Reviewed: 14 December 2023
William
United StatesBreakfast was underwhelming. Cleanliness of dining area was not great. Contact less atmosphere is not inviting.
Stayed in December 2023
Reviewed: 22 October 2023
Paula
IrelandCompletely false advertising. There was no restaurant, bar or even reception. No taxis were running and Without a car we felt stranded with restairants too far away to walk. Without an American zipcode restaurants we rang were unable to process payments for food to be delivered. Only for Mint Restaurant showing kindness and delivering us a meal we would have starved.
Stayed in October 2023
Reviewed: 18 October 2023
Sho
United StatesDefinitely wasn’t worth the money. The hotel rooms were very dreary. Breakfast was okay
Stayed in October 2023
Reviewed: 12 October 2023
Benjamin
IndonesiaRoom was extremely basic, especially considering the price. Had the feel of a college dorm. Stuffy with a slight mold smell that competed with the smell of chemical perfume
Stayed in October 2023
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