619 Riverside Avenue, Santa Cruz, CA 95060, United States
#35 of 59 hotels in Santa Cruz
Guests' ChoiceBased on 1169 hotel reviews
7.7Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
7.8
Staff
8.4
Value for money
8.1
Free WiFi
6.0
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End of dialog contentReviewed: 4 April 2025
Kfeyma
United StatesThe indoor pool was echo-y, the hottub wasn't working but they did come right away and got it fixed. They don't have towels in the pool room, you have to go over to the office first to request them. When they came to fix the hottub we asked about towels and he said to go to the office- would have been nice if he offered to bring them to us sice we were already in the water.
Loved having three beds to fit our family of 5. Decent walking distance to boardwalk. Free parking was nice.
Stayed in March 2025
Reviewed: 31 March 2025
Cortez
United StatesMaybe some coffee or muffins fruit for the morning they made u buy everything
I was overall satisfied with the check in process quick n professional but I didn’t like we had to stand outside during the whole check in process
Stayed in March 2025
Reviewed: 22 March 2025
Shook-reynolds
United StatesThe hot tub could have been hotter because it didn't feel like it was anywhere near 104 degrees. The mattresses are very firm so an option of a mattress pad would be nice. Walls are thin or some guests were very loud, but staff addressed the issue with other guests right away when we called.
The staff was friendly and helpful. Parking was right in front of our room. The indoor hot tub was wonderful.
Stayed in March 2025
Reviewed: 20 March 2025
Susan
United StatesNo tub or hot water
Great getaway
Stayed in March 2025
Reviewed: 18 February 2025
Basilia
United StatesI wish that they had a pet area for dogs to do their business. There really isn’t anywhere that dogs can “go”,neighboring hotels and the sidewalks have zero grass patches anywhere and it’s kind of an inconvenience to walk up and down the street to figure out where to go. There is an area against the back fence that would be great for a little walkway of grass to be put in. It looks like right now people just go there to maybe smoke a cigarette or from the looks of the garbage can drink a couple of beers, but that would be a great place for a stretch of grass to be placed for pets, especially if people are being charged for their dogs to be added into the stay.
I really enjoyed the upgraded look to the hotel and the location. It’s about a five minute walk to the beach. The staff was really friendly and helpful. It’s pet friendly! They have a mini putting green and corn hole. They also have an indoor pool. Which is really convenient if families stay..
Stayed in February 2025
Reviewed: 18 February 2025
Line
United StatesI was charged $10 for towels for swimming pools. I'm not sure what this charge was about. The two towels were left in our room before check-out. Maybe we needed to drop them back at the front desk? It would have been nice to let us know to return the two towels to the front desk instead of charging us for that.
Clean and spacious room. Comfortable beds.
Stayed in January 2025
Reviewed: 13 February 2025
Stoops
United StatesIf you don’t get up early to shower, hot water is not very hot
Like to be able to walk to the downtown area
Stayed in February 2025
Reviewed: 30 January 2025
Stephen
United StatesThe suite only had one end table at the bed side And nowhere to sit other than on the bed
It was a nice quick walk to the board walk.10 min drive to natural bridges
Stayed in January 2025
Reviewed: 28 January 2025
Susan
United StatesNo hot water and no bathtub
Cozy
Stayed in January 2025
Reviewed: 27 January 2025
Todirita
United StatesThere was no hot water in the shower. The spa's hot tub water was dirty.
We liked the location. We liked the hot water in the second room.
Stayed in December 2024
Reviewed: 21 January 2025
Maximo
United StatesThe people staying in the room next to us were super loud. The noise went on until about 2:30am. I called the office and they called the room to tell them to quiet down. The phone call did not work. I wish the office person would have gone to their room directly. Also the inn needs to have a place to allow dogs to go potty.
The room was spacious and the bed was comfortable. The staff was nice.
Stayed in January 2025
Reviewed: 13 January 2025
Izadela
United StatesNeeds a better dog smoke area!
I like it .
Stayed in December 2024
Reviewed: 13 January 2025
Patricia
United StatesPool and hot tub were both nice.
Stayed in January 2025
Reviewed: 6 January 2025
Casey
United StatesThe hot tub was not hot in the morning and I wish it opened at 8am, not 10 am. Also, parking was completely full.
The 2 bedroom suite and close walk to downtown.
Stayed in January 2025
Reviewed: 2 January 2025
Ashley
United StatesPool & spa both open to late in the day. Only open one hour before checkout time. Since it is indoors, it should open By 7 or 8 am.
Helpful staff... fixed issue with room immediately.
Stayed in January 2025
Reviewed: 12 December 2024
Nickcole
United StatesHomeless night walkers little weary to walk around with homeless set up sleeping in there cars outside the parking lot
There was a indoor pool but scared to use it how many homeless etc used that facility Gross
Stayed in December 2024
Reviewed: 1 December 2024
Eugenio
MexicoThey didn’t help me out with the second room temperature (warming)
Location and room size
Stayed in November 2024
Reviewed: 28 November 2024
Norina
United StatesEverything, they are very nice. It is clean .
Stayed in November 2024
Reviewed: 23 November 2024
Rashid
United StatesRoom had a strange odor.
Spacious room. Quiet location close to downtown/the beach. I arrived late at night, yet had an easy check in process with the digital kiosk.
Stayed in November 2024
Reviewed: 16 November 2024
Lauren
United StatesThe room was a little dirty. The noise level from neighbors was disruptive. The pool was too cold to be enjoyable, and the hot tub water was in desperate need of being changed out...it was grey and gross.
The location was convenient. Check in was easy. We were upgraded to a room with two rooms in it because the one we had reserved wasn't cleaned yet. Appreciated that.
Stayed in November 2024
Reviewed: 3 November 2024
Keith
United StatesGood
Stayed in November 2024
Reviewed: 28 October 2024
Holley
United StatesNo breakfast options
Close to popular attractions
Stayed in October 2024
Reviewed: 27 October 2024
Vincenzo
United Stateshomeless
jacuzzi
Stayed in October 2024
Reviewed: 24 October 2024
Kimberly
United StatesReserved a room with two beds in one room, got a room with an additional room inside with the second bed. When you first walked in the smell of cleaning chemicals was very strong, had to open windows to air out.
The location was great. The mini fridge was the best, it actually was cold and had a freezer!
Stayed in October 2024
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