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  5. Reviews of Canopy By Hilton Austin Downtown

Reviews of Canopy By Hilton Austin Downtown 4 stars

604 W 6th St, Austin, TX 78701, United States

#74 of 218 hotels in Austin

Guests' Choice

Review score

Based on 192 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 10 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium King Corner Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The area around the hotel is very noisy. Lots of bars and nightlife all around the property.

    Comfortable room. Great staff. Champagne served when we checked in.

    Stayed in February 2025

  • Reviewed: 8 March 2025

    7.0
    Fine for a short stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    We could hear loud music when going to sleep.

    Location

    Stayed in March 2025

  • Reviewed: 16 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium King Room with City View
    • Stayed 1 night

    Elevator was a few doors down and made an incredibly annoying and loud sound every time someone used it. If we stay again, I'll request a room away from the elevators.

    Nice room size. Comfortable bed and pillows.

    Stayed in February 2025

  • Reviewed: 4 February 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Queen Room wih Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The bed and pillow were both uncomfortable.

    Convenient property

    Stayed in February 2025

  • Reviewed: 23 November 2024

    9.0
    Great location for exploring, a bit loud especially on weekend nights.
    • Leisure trip
    • Couple
    • Premium King Corner Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Very loud with several open air bars in the area, popular with University of Texas students. The hotel does provide ear plugs and a white noise machine with every room, and I had no trouble sleeping using the noise machine.

    Good location from which to explore the city, it was very clean and the room was comfortable.

    Stayed in November 2024

  • Reviewed: 23 November 2024

    7.0
    Inside great, outside great on 2 sides
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted via mobile

    We were onnthe 3rd floor with a view of dumpsters and a club/bar that played loud music until 2

    Staff, restaurant, and comfort of bed and bathroom, plus area for suitcase and clothes

    Stayed in November 2024

  • Reviewed: 21 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    Cost was a little high.

    Good location.

    Stayed in November 2024

  • Reviewed: 19 November 2024

    9.0
    Great. We will definitely go back and visit again.
    • Leisure trip
    • Couple
    • Premium King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    The price could of been a little better.

    The hotel was in a great location close to plenty of bars and restaurants. We did get an early check in and the staff was friendly.

    Stayed in November 2024

  • Reviewed: 7 August 2024

    9.0
    Great location and great rooms
    • Leisure trip
    • People with friends
    • Queen Room wih Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Staff were not interested in giving our group a quick info session on the area. Just handed our keys to us and walked off. Not at all friendly.

    Great location. Very clean and well appointed room. Good lifts and very quiet.

    Stayed in July 2024

  • Reviewed: 2 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Fitness center could be better equipped. Location is great but be prepared for the 'partygoers' outside at night (couldn't hear much from my Room).

    Huge Room and very clean as well. But lacks a more modern design. Great staff, very friendly and we enjoyed the treats (prosecco at the check in and cookies in the afternoon).

    Stayed in July 2024

  • Reviewed: 8 July 2024

    8.0
    Location where we needed to be but we do not want to be in pet room areas.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Dog pee on the elevator and floors. We are not dog owners and prefer not to be on the “dog” floor. Request could not be honored.

    Location

    Stayed in July 2024

  • Reviewed: 22 June 2024

    9.0
    Location makes this a gem
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool closed Memorial Day weekend for private events so this was upsetting since big reason we selected this hotel among others. Felt jilted.

    Clean, modern, location & on-site parking with very responsive valet team

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Beautiful hotel!
    • Leisure trip
    • Group
    • Queen Room wih Two Queen Beds
    • Stayed 1 night

    Expect noise until pretty late.

    The location is great if you're going to bars, restaurants, etc., downtown!

    Stayed in April 2024

  • Reviewed: 17 May 2024

    8.0
    Beautiful property located in the heart of the party
    • Leisure trip
    • People with friends
    • Queen Room wih Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Concrete floors in the room, the room door opens into the bathroom

    Location, courtyard, restaurant, bar

    Stayed in April 2024

  • Reviewed: 28 March 2024

    9.0
    Good location and fantastic hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was a bit too soft

    Modern, new, nicely designed

    Stayed in March 2024

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room wih Two Queen Beds
    • Stayed 1 night

    The breakfast was one of the best of any hotel in the US. Complimentary bubbly and drinks/cookies for the kids. Just a great experience overall. Sustainable options for water etc were also great. Cute courtyard area with lights.

    Stayed in January 2024

  • Reviewed: 10 December 2023

    8.0
    All things considered, would definetly go back
    • Leisure trip
    • Couple
    • Premium Queen Room with Two Queen Beds and City View
    • Stayed 4 nights
    • Submitted via mobile

    The street where the hotel is located gets REALLY crowded on the weekends, so it is a little loud. The events don’t go until too late, but if you can, get a room facing the other side.

    Breakfest was amazing, all the staff were extremely nice.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    8.0
    Great location.
    • Leisure trip
    • Group
    • Queen Room wih Two Queen Beds
    • Stayed 2 nights

    The person at the front desk upon checkout was the opposite, not helpful at all in a request we had to see if we left something in one of the rooms amongst our group. Also a bit disappointed the pool bar was not open on a Longhorn home game weekend.

    Location is fantastic, along with the restaurant/bar. I also love the water stations on each floor, instead of using plastic bottles. And the person at front desk who checked us in was very friendly & helpful.

    Stayed in November 2023

  • Reviewed: 9 October 2023

    8.0
    It was fine staff was polite and professional.
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    The noise from the bars/clubs.

    The ambience the rooms were clean the amenities that were provided.

    Stayed in October 2023

  • Reviewed: 19 September 2023

    8.0
    Great property, friendly staff, awesome location!
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy

    Modern, great location, friendly staff, welcoming

    Stayed in September 2023

  • Reviewed: 13 August 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    In the middle of bars

    Helpful staff

    Stayed in July 2023

  • Reviewed: 31 July 2023

    7.0
    nice hotel in excellent location
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds and City View
    • Stayed 2 nights

    Pool is very small, not suitable for swimming, only a cooling dip. We arrived on a Sunday and there was a DJ playing music at the pool side: very loud, not suitable to sit next to with children. The pool was full of people standing around and having drinks, just to give you an idea on how small and shallow it is. We were not able to go swimming with our kids, as planned. The pool was quiet on Monday; this means there was also no pool bar service. And again, too small for swimming: 2 strokes and you are on the other side.

    Location was excellent. Hotel staff are very friendly and service oriented. We had booked a hotel with a view; this option however appeared not available upon check in. We received a discount on the available room. Breakfast was included and was a la carte: very good.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    8.0
    awesome!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    This hotel was wonderful. The lobby was tastefully decorated with an pool table available for use. They had free bikes at the property which we enjoyed. The pool area was also wonderful especially for the Texas heat. The room was comfortable and they provided extra pillows when we requested them. Would highly recommend, this hotel is within walking distance of many restaurants and bars.

    Stayed in April 2023

  • Reviewed: 2 July 2023

    8.0
    Great service, new hotel and worth a bit of extra commute time.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights

    Breakfast service could be a bit more attentive. One morning I went for breakfast but it took so long to place my order I left and went to eat somewhere else. Depending on where you need to be, it wasn't the most convenient location.

    Stayed at Canopy's before and this one didn't disappoint. The staff were wonderful and helpful. Excellent customer service, despite some small unfortunate hiccups. Very chic and all the amenities Loved the Peloton in the room!

    Stayed in April 2023

Showing 1 – 25

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