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  5. Reviews of Canopy By Hilton Baltimore Harbor Point - Newly Built

Reviews of Canopy By Hilton Baltimore Harbor Point - Newly Built 4 stars

1215 Wills Street, Fells Point, Baltimore, MD 21231, United States

#17 of 57 hotels in Baltimore

Guests' Choice

Review score

Based on 248 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 9 April 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Some unfortunate issues with the management. I arrived to the hotel around midnight. The guy at the reception, 2 meters from the transparent front door, very deliberately ignored me standing there and made me shout five times that I need to check in before finally standing up to open the door to let me it. My reservation very clearly stated that it included breakfast. At breakfast, they demanded a voucher that I was never provided while checking in. I had to go and wait for a long line for one guy at the reception to give me the voucher. The voucher covers one cold and one hot drink, and one dish on their menu.

    Nice room and location.

    Stayed in April 2025

  • Reviewed: 9 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Some guests returning to their rooms late at night were noisy, but not the worst I've experienced.

    The restaurant inside the hotel was great! The crab soup was amazing, and very friendly/attentive service. Clean room with a great view of the harbor. My favorite aspect of the hotel was the free filtered water on the floor which was so convenient. Such a plus!

    Stayed in March 2025

  • Reviewed: 29 March 2025

    10
    It was good.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in March 2025

  • Reviewed: 25 March 2025

    10
    Shatia made our stay amazing!
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    From the moment we arrived, we were warmly greeted by Shatia (Tia) at the front desk. She was absolutely amazing! Not only did she make our stay exceptional, but she also provided fantastic recommendations that made our visit even more enjoyable. Her professionalism and kindness truly set the tone for our experience. She is a valuable asset to your company, and we would highly recommend her exceptional service to others!

    Stayed in March 2025

  • Reviewed: 22 March 2025

    10
    My Birthday experience at the hotel was Beautiful the room the water temperature and staff
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 1 night
    • Submitted via mobile

    The view, staff and food

    Stayed in February 2025

  • Reviewed: 21 March 2025

    8.0
    1 night stay at Canopy by Hilton Baltimore
    • Leisure trip
    • Family with young children
    • King Room with River View - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Per Booking website, it states "breakfaat included". In our case we didn't find that accurate. Once we were at check in we were told that $100 hold would be placed on our room bill to cover any meals from the restaurant down stairs. So, breakfast was included but with my own money, save the original hotel price per night. So perhaps some confusion there on one of our parts.

    We loved the location and the cleanliness of our room. Given this was a new build property, everything was very well designed and still very clean. Very satisfied with our room. The view was lovely!

    Stayed in March 2025

  • Reviewed: 3 March 2025

    8.0
    Great stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Parking hard to find, a bit overpriced

    Very clean, room very nice and comfortable, great location

    Stayed in March 2025

  • Reviewed: 16 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The location

    Stayed in February 2025

  • Reviewed: 15 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Good

    Stayed in February 2025

  • Reviewed: 12 February 2025

    10
    This is currently the best kept secret on the Baltimore Harbor.
    • Leisure trip
    • Couple
    • King Room with River View - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    No direct entrance to parking garage, but conveniently located near garage

    New, clean, things in working order

    Stayed in February 2025

  • Reviewed: 22 January 2025

    10
    For a last minute booking it was a very convenient and comfortable stay.
    • People with friends
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    That the parking garage doesn’t have a way into hotel. They do have valet.

    Beautiful sea view, luxurious and very helpful, personable staff.

    Stayed in January 2025

  • Reviewed: 20 January 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    cost of parking was outrageous.

    design of room was awesome, was only missing a full body mirror.

    Stayed in January 2025

  • Reviewed: 29 December 2024

    8.0
    Great hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Construction all around the hotel, but it did not directly impact my stay

    Really nice staff and room was extremely clean and comfortable

    Stayed in December 2024

  • Reviewed: 27 December 2024

    10
    Set the bar.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Price.

    Location. Staff.

    Stayed in October 2024

  • Reviewed: 5 December 2024

    8.0
    Nice staff. Bed to soft, parking difficult, returning lost item difficult
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Parking

    Hard to find

    Stayed in December 2024

  • Reviewed: 6 November 2024

    8.0
    I enjoyed the hotel, but would choose another hotel for the price we paid.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The hotel had an issue( out of their control) for charging at the bar. I feel like there should have been an alternative to charging and should have kept the restaurant open. Additionally, the woman handling the situation from the bar was extremely rude. Front desk help were excellent.

    The property is beautiful. The hotel is clean and funky!

    Stayed in September 2024

  • Reviewed: 28 October 2024

    10
    Perfect hotel for a relaxing and romantic weekend.
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night

    Cannot think of anything I did not like.

    WOW...what a great hotel and a fantastic location. A short five minute walk to the inner harbor with all the excitement it has to offer.

    Stayed in October 2024

  • Reviewed: 24 October 2024

    10
    I was relaxed. The service was great. The ninth floor balcony was wonderful. I had the peace that I needed.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I just wished that I had a better view of the water. Otherwise, it was great.

    Beautiful. Great service.

    Stayed in October 2024

  • Reviewed: 18 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Could use a bigger bar.

    Clean and location

    Stayed in October 2024

  • Reviewed: 15 October 2024

    9.0
    Comfortable and friendly stay in a beautiful laid back city
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    All was great

    Everything

    Stayed in October 2024

  • Reviewed: 7 October 2024

    7.0
    Good location, helpful staff, try to get odd-numbered room for a possible view
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The room was very expensive for what it was (we stayed during the Fells Point Fun Fest, so I think the price was nearly double the regular rate). The sliding barn doors separating the bathroom and the toilet/shower area are a drag, especially with the hardwood floors. Sound travels, and a little privacy when using the bathroom or showering is welcome. The digital key did not work. Parking was $50/night (more than other places in the neighborhood)

    The obvious draw of this hotel is the location, which is wonderful. Also, we didn't eat at the restaurant but it looked like a great menu. The TV worked well (easy to login to Netflix). The mattresses were very comfortable and Nespresso in the room was easy and perfect.

    Stayed in October 2024

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness of the room, the sliding door has stains all over.

    Great location for tourists attractions and food!

    Stayed in September 2024

  • Reviewed: 2 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with River View
    • Stayed 1 night
    • Submitted via mobile

    The restaurant/kitchen/bar closed early

    The view

    Stayed in August 2024

  • Reviewed: 29 August 2024

    10
    Glorius weather, sights and people with waterfront views!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 4 nights

    everything was great. Valet service and room service is to be commended.

    Every member of the staff was very friendly, talkative, inquisitive, helpful. Such a happy positive atmosphere. The Bar was great also, lol

    Stayed in August 2024

Showing 1 – 25

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