The place is cozy and comfortable, the bed is amazing. Great place.

Stayed in April 2025

The location too close to big roads

The bed

Stayed in April 2025

No grocery store nearby.

Great location. 3-5 mins walk to Kenmore station (green line). Clean and spacious apartment with great amenities. The host is responsive.

Stayed in December 2024

Bathroom knob was loose Unable to lower the air temp to 66F (and keep it there) Parking lot bright lights at night shown into basement unit

Location location location Mgt company easily accessible Cleanliness and prompt service

Stayed in November 2024

Dishwasher wouldn’t run - it would be nice to have a fan/ceiling fan since as a guest we could not adjust the temperature

Clean, comfortable bed/bedding.

Stayed in November 2024

I wish there was a manual lock on the inside of the door. Although the doors lock automatically, it still felt unsafe not to have a bolted lock that I could manually do from the inside when sleeping.

I did not have the breakfast and was given no instructions on where the breakfast was. This should be included in the introduction and instructions when arriving. I also did not smell breakfast when leaving in the morning.

Stayed in October 2024

Lack of clarity on room detail until arrival, unclear booking guidelines (call before booking for full detail), lack of sound proofing

Location, flexibility for arrival time, ability to contact staff, amenities (espresso), cleanliness, comfort (with exception of noise)

Stayed in October 2024

Every morning at 10:30 fire alarm was activated and alarmed at least 2 hours.

The location was very good. Interior design of the room was very good as well.

Stayed in October 2024

It is a little noisy as there are busy roads right outside. The fire alarm went off like clickwork every morning at 10am. I raised this with management but nothing changed. The code I was given did not work on the front door which is a real problem when you arrive at 2am. Heating / cooling system is incomprehensible and not user-friendly

Very well fitted out with high quality furniture and kitchen had everything needed. Lots of space.

Stayed in October 2024

I had an issue with my email so I had no instructions on how to access unit,

location great for Red Sox no breakfast included

Stayed in September 2024

The checking time and checkout time is too late and too early respectively.

Property is cozy, location is good. Communication is very responded very promptly!

Stayed in August 2024

The staff gave us wrong code to access from the back door. Also, no elevator is not convenient for us to move the luggage to 3rd floor.

It's close to BU. Good location and it's new!

Stayed in August 2024

There is a lack of warm details. The decoration is very bland. Needs some warmth for a homier feeling.

The location was perfect. Very close to downtown and in beautiful Back Bay.

Stayed in August 2024

Maybe a doule layer window is needed

Location is very good, space is very comfortable

Stayed in August 2024

Only three large towels available for use with 4 people staying. Could not get an early check in as requested. The exterior front door code never worked throughout our stay. Our code only worked for the back exterior door to access the facility.

Close to Fenway and in a great area to walk around and go to a game or grab food to eat. Clean and very hospitable. Had all the necessary materials available to make coffee.

Stayed in August 2024

There weren't any tissues in the place and we would have liked a regular coffee maker instead of a Nespresso machine.

The location was great - 5 minute walk to train/bus station. Place was clean and spacious and the owner/manager was extremely responsive. I let the owner know there was a problem with the bathroom outlet and faucet one evening and the problem was fixed the next day while we were out.

Stayed in July 2024

No any service during 3 night stay. No Laundry facilities. Our room was on 3rd level without elevator for luggages. I asked for invoice but told to get from Bookings ( finally sent to me after communication through Bookings rep.)

Good location.

Stayed in July 2024

No flexibility to hold luggage, ask to clean the facilities and make bedside

Location, clean

Stayed in June 2024

The filter in the vent above the kitchen seemed to be loose so there was some noise during the night, the rest was pretty much perfect!

The room was very clean and was exactly like the photos, kitchen was equipped with everything you could ever need. A good walking distance from Fenway Park!

Stayed in May 2024

It didn’t have an elevator

It was clean and comfortable

Stayed in May 2024

Our rooms were 2 floors apart, but that may have been due to choosing 2 different layouts of rooms. I was very nervous that the place would be as we expected - # of beds etc. - because there were not pictures off each actual room. Getting 'check-in instructions just 24 hours before is also stressful because we had already started to travel without knowing these details. The automated emails didn't always have all of the details - for example we booked 2 rooms but only got check-in instructions for 1, and we reserved a parking space but needed to reach out to find out if we needed to print out a parking pass before we left. The management company was very responsive to questions, which was great, but would have been even better to not need to ask them.

Rooms were very clean and comfortable, very well maintained, and location was perfect for BU activities. The management company was responsive to questions.

Stayed in May 2024

No elevator the stairs are a killer and it was a little confusing to find

It wqs beautiful nice view verry home like and cozy

Stayed in March 2024

No response to phone calls and emails during the weekend I stayed.

Convenient location, high standard kitchen and bathroom

Stayed in March 2024

The Nest thermostat did not work properly. It was constantly 76-83 degrees in our suite. We could not get the temperature to go down.

We liked the clealiness of the suite. The kitchen was great, as was the furnishings.

Stayed in April 2024