The fruit flies in the room.

The room had a lot of fruit flies. Annoying and nasty.

Stayed in July 2022

It was filthy they were stands all over the room whether it be blood coffee or something else not sure they were flies everywhere cigarettes smoke in every Corredor the staff was less than helpful the telephones in the rooms did not work I wouldn’t pay another night at this property they owe me a full refund I had to change my hotel room because of blood stains and then they put me in a room so far on the back of the property next to a door that customers used multiple times of the day and night as an exit. the staff couldn’t be bothered to address my complaints

nothing

Stayed in July 2022

The pool was closed for construction, something that you're not informed of before you arrive. They advertise a children's activity area but it's just a couple of computers.

The bartender, Tammy was awesome. The food was good and the concierge was attentive.

Stayed in June 2022

The team was very friendly, and the property was spotless

Stayed in June 2022

The thermostat didn’t seem to work very well. We were either too hot or too cold.

clean, quiet

Stayed in June 2022

The kitchen was understaffed with one person only. It took awhile to place our order. My home fries were barely warm.

Stayed in May 2022

TV did not work in our room so we had the switch rooms that was the 1st problem And then the room that we were in needed severe maintenance And then when the breakfast in the morning And was told that we had to Pay $10.81 per person when it was included in our room Went to the front desk and got our voucher card which probably could have been filled out and given to us on check in So we were aware of what we had to do in the morning my room included breakfast

Friendly Staff

Stayed in June 2022

I specifically selected this hotel because of the included hot breakfast, period. Arrived at dining area just before 0700; room dark; no employee nearby. Turns out ONE person doing all jobs - Hostess, Server, Cook, and Bus Person. Waited until 0715 - no service - barely a greeting, she served a gentleman at a table after cooking his breakfast, then went to begin clearing table where three gentlemen had just left. Gosh, she probably had to wash all the dishes, too?!?! Asking for a credit to the account in the amount they deem the breakfast value. Extremely disappointing. Then, when I went to check out - of course, the Desk Attendant was not available. He went to the Dining Area to provide the single employee some assistance after I complained to him that the Breakfast "ticket" issued to me the previous evening was a waste of money - Hotel staffed a breakfast restaurant style setup with ONE person!?

Had it not been for the absolutely horrible attempted breakfast experience, likely would have been an Excellent rating.

Stayed in June 2022

The toilet wobbled. Couldn't figure out how to make coffee in the room. No coffee in the lobby.

The bed was very comfortable, the room was clean and quiet

Stayed in June 2022

Everything was great. The bed was so soft, I did not want to get up in the morning.

Stayed in June 2022

There was a wedding or going on with unbearable noise till almost 2 in the morning

Stayed in June 2022

At around 6:00am the people in the room beside us or out in the hallway began shouting about drugs. The discussion between the two people sounded like it was right in front of our door. It was a very frightening experience to wake up to that. No one from the hotel was aware of the situation when I brought it to the front desk during check out

Stayed in June 2022

Selected a room that very clearly stated had a spa tub. Upon arrival was told they do not have any rooms with spa tubs. The actual tub in the room was the smallest tub I have ever seen. Literally 1 step up from a walk in shower. Upon arrival immediately requested to extend the stay by 1 day and was told that would be no problem. Next day just by chance happened to stop by the front desk to inquire about new linens and was informed that I was supposed to be checked put hours ago. One of the main reason we selected this hotel was because it highlighted its pool. When I called the front desk ti ask what time their "indoor pool" closed that evening, I was told that they had not opened their pool yet. All in all the false advertising and incompetence of staff made this stay much less than desirable. Oh and the rate per night was insane considering.

The climate control was top notch.

Stayed in May 2022

The first room had an odor which smelled like a smoker was in there. The smell was worse in the bathroom so we believe the smoker was hiding his smoking in there. We had to move rooms at 5am into a room which didn't smell due to my wife being extremelysensitive to cigarette smoke...even remnants of it. However, the desk attendant insisted nobody could be smoking in the hotel. One of the alternative rooms we were offered, the desk attendant even said the room wasn't good. At about 10:00pm on our final night, the fire alarm was went off. Fortunately it stopped after about a minute.

Not much although the last room we were in was decent.

Stayed in May 2022

Great service and good breakfast

Stayed in May 2022

The bed was SO comfortable and the hotel was really nice. A very enjoyable stay!

Stayed in May 2022

easy to find, convenient location

comfortable

Stayed in May 2022

Need more.ftesh.food. Food cooked with fresh herbs, no preservatives. My stomach is in disarray.

The breakfast was great Linda needs a raise. Not all items on the BF menu where available

Stayed in May 2022

noisy tenants next door

staff is amazing the cook is very attentive to patrons needs

Stayed in May 2022

The staff was pleasant and the room was clean and comfortable.

Stayed in October 2023

It was dirty

Terrible had roaches

Stayed in July 2023

the fire alarms went off for almost an hour at 1am in the morning.

Stayed in June 2023

I thought everything was actually great, the bed was a tad uncomfortable but other than that it was great.

everything was very clean and the staff was super friendly.

Stayed in April 2023

nothing

the staff who work there was very nice

Stayed in November 2022

blackout for several hours could not stay in room or take showers late at night…asked for an accommodation such as a free night another time but staff ignored request to talk about any accommodation twice

Stayed in October 2022