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Reviews of Quality Inn & Suites Florence - Cincinnati South 2 stars

30 Cavalier Blvd, Florence, 41042, United States

#22 of 32 hotels in Florence

Guests' Choice

Review score

Based on 861 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.3

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.6

  • Free WiFi

    8.1

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Showing 226 – 250

  • Reviewed: 13 August 2024

    4.0
    if we stay in a hotel we got to have a first floor room if there no elevator
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights

    No elevator to get to second flood. Need to let people know that. Before they book a room. My husband is 80 yrs. old didn't like he had to climb steps get to the room. We always stay there two different times of the year. we never realize that it didn't have an elevator. we always had a first fool room.

    location

    Stayed in August 2024

  • Reviewed: 12 August 2024

    2.0
    Not good will not go back
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    When we arrived knew we picked wrong hotel grass was 6-8 inches high going to our room walking down hall to our room there was a musty smell building should probably be inspected got into our room and you could tell they only clean in open areas cob webs in about every corner the switch on lamps not working had to plug in to turn lamp on and unplug to turn off not enough lite in room very dark side doorway where we entered peiced together with metal plates at latching area door falling apart very dirty in entry area glass stairways etc you pictures you show on your website are very misleading needs to be updated I would remove from your site if I were you building needs to be thoroughly inspected for cleanliness has obviously gone down hill since photo was taken wish I would have taken some photos for you was focused on getting out of there .

    Location

    Stayed in August 2024

  • Reviewed: 11 August 2024

    5.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was supposed to have been a non smoking room but the smell that it had been previously smoked in was extremely noticeable. There were also burnt spots on the bed spread from cigarettes.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    5.0
    It was decent.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Shower had no hot water No guide for television Remote hard to work (bad batteries ?)

    Comfortable room

    Stayed in August 2024

  • Reviewed: 31 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast

    Stayed in July 2024

  • Reviewed: 30 July 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No elevator. My room was on the 2nd floor!!

    Clean & comfortable

    Stayed in July 2024

  • Reviewed: 29 July 2024

    2.0
    Would not recommend
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was very dull, paint chipping, furniture didn't match, and room set up was unaccodating. Carpet and curtains were old and outdated. No lighting, lamp was broken. Was too embarrassed to take pics inside. Breakfast was bland and nasty.

    Staff were pleasant.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    1.0
    This is clearly not a three star hol
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower didn't work. Room was switched to a room that had gnats and the coners of floors was filthy.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No elevator

    Man that checked us in and out. Very nice

    Stayed in July 2024

  • Reviewed: 24 July 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some Electrical outlets didn’t work. A/C didn’t cool enough. Bathroom exhaust fan didn’t do anything. No good TV programming.

    Stayed in July 2024

  • Reviewed: 24 July 2024

    4.0
    When we got there and ready for bed had to change our own sheets because bed had feces on the sheets
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty

    Close to on and off ramp on highway

    Stayed in July 2024

  • Reviewed: 18 July 2024

    1.0
    Safety hazard
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Safety hazard, obviously not up to code because the fire alarms went off randomly at 2:30 am. The fire department showed up, seemed like they were used to it because they couldn’t figure it out and just left. Nobody evacuated the property. The one person at the hotel just expected guests to sleep through it. The fire alarms kept going off even after the fire department left. The people running that hotel don’t care about anyone, so we left about an hour after those alarms first went off. Booking.com needs to be more selective about the hotels it puts on its site. But greed, I get it.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Mold Smell in the suites

    Breakfast was good.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    1.0
    This is without a doubt the worst hotel stay that I have ever had. Had to evacuate at 3:45 AM crazy!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like the mold in my restroom on the ceiling the stinky carpet. I didn’t like being woken up by a fire alarm five times at 2:30AM to 3:30 and I didn’t like that I wasn’t notified of what was going on by the staff. Once again it is the worst experience Ive EVER had.

    Absolutely nothing. My group had and every room had its own distinct stench. The alarm system is broken, the the peep holes don’t work, and even the head board had hand prints on it where someone had fornicated prior to my stay, horrible lighting, the light bulb had no cover and was super hot, the BIGGEST waste of money for a room I’ve EVER had.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    9.0
    The Value with the perks of the hotel made this a wonderful stay I recommend the perks
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    A couple of little items missing ; microwave tray & comfort of bed - possibly that could be attributed to my recent back pain

    The breakfast was awesome!

    Stayed in July 2024

  • Reviewed: 11 July 2024

    9.0
    Survey says. I will stay there again next time I’m in the area
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Clean, easily visible from the interstate, great location

    Stayed in July 2024

  • Reviewed: 7 July 2024

    1.0
    Crappy hotel
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything the photos they use on the Web site must be from the early 90's. When the place was newer.

    Nothing

    Stayed in July 2024

  • Reviewed: 6 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pillows seemed a bit flat. The air conditioner made too much noise. We could hear traffic noises.

    The room was very clean. The lady who checked us in was very helpful.

    Stayed in July 2024

  • Reviewed: 4 July 2024

    5.0
    Just stopping by area and the smell was kind of like musty
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    As above

    Had an unusual smell in the room, weight room was sparse.

    Stayed in June 2024

  • Reviewed: 30 June 2024

    5.0
    Don't recommend this hotel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    When we went to check in the lady at the desk was arguing with a lady in front of me about her ringing the bell. She was very rude to the guest. Then my husband went down to get something out of the car and stepped on the moped floor and a nother employee said I just mopped there. Well there was no wet floor sign. She was rude. There is no elevator in the hotel. It smelled like cigarettes Thur the hallway and weed smell from guest smoking in rooms. The shower was awful no water pressure. I don't recommend this hotel

    Outside of the hotel was nice.

    Stayed in June 2024

  • Reviewed: 29 June 2024

    9.0
    We enjoyed our stay there and would come back if in the area again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The property was well kept. The staff were professional. The breakfast was on time and tasty.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    9.0
    We had no problems! The children and I slept well, enjoyed breakfast, and we were on our way!
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing! It was a great stay!

    Loved it! No complaints…

    Stayed in April 2024

  • Reviewed: 25 June 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our bathroom had bugs in it, the grout of the shower was disgusting, the ceiling was gross, and the carpet turned our feet black

    Stayed in June 2024

  • Reviewed: 23 June 2024

    3.0
    Would never stay here again
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rooms definitely could have been cleaner. Found trash under the couch that wasn’t ours, our feet were black from just walking on the carpet. Hole in the bathtub.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    Exceptional
    • People with friends
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was perfectly fine

    It was clean and the staff was friendly

    Stayed in May 2024

Showing 226 – 250

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