5400 Holiday Dr, Frederick, MD 21703, United States
#24 of 29 hotels in Frederick
Guests' ChoiceBased on 331 hotel reviews
6.7Cleanliness
7.1
Comfort
7.1
Location
8.1
Facilities
6.7
Staff
8.0
Value for money
7.4
Free WiFi
7.5
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End of dialog contentReviewed: 3 October 2024
Schneeberger
United StatesN/A
Clean room and good hot breakfast.
Stayed in September 2024
Reviewed: 28 September 2024
Costello
United StatesNo fan in bathroom. No shower gel.
Location...quiet...breakfast. plenty of towels.
Stayed in September 2024
Reviewed: 26 September 2024
Tamsett
United StatesBlack mold everywhere.
Absolutely nothing.
Stayed in September 2024
Reviewed: 29 August 2024
Robert
United StatesThey need to clean the room more than once a week. Breakfast is always good.
Stayed in August 2024
Reviewed: 28 August 2024
Glenda
United StatesMy husband and I enjoyed our trip with our service dog very much and breakfast was wonderful
Stayed in August 2024
Reviewed: 20 August 2024
Mary
United StatesNo complaints
The staff was awesome.
Stayed in August 2024
Reviewed: 29 July 2024
Michael
United StatesThe lack of room service The lack of a door that matched and locked with ease The lack of a comfortable or nice-sized bed The lack of good pillows
It was a place to stay, that is all.
Stayed in July 2024
Reviewed: 26 July 2024
Gregory
United StatesUnder construction
Location
Stayed in July 2024
Reviewed: 21 July 2024
Amy
United StatesOur air conditioning didn’t work. When we complained we were told it was “probably the chiller because of a power outage.” Once I waited in the lobby for a resolution she finally gave us another room because I told her it was almost 90 degrees in our room and we wanted to be loved or refunded. Our new room still had ac that didn’t work. The wallpaper was taped to the walls on the seams. The carpets were dirty. There were candy wrappers and dirt under the chairs in our room. The hotel was not clean. The bathroom was so filthy we didn’t shower there. There was another guest who was given keys to the wrong room, which was already occupied.
Stayed in July 2024
Reviewed: 8 July 2024
Charlotte
United StatesThe POOL WAS Closed. was put in the wrong room at first. sometimes NO HOT WATER for shower. The AC did not work in our room. The breakfast was HARD and did not taste good. Out of our patio was VERY MILDLY.
The location.
Stayed in July 2024
Reviewed: 25 June 2024
Saressa
United StatesBeds were super uncomfortable, no smart tvs, housekeeping didn’t bring extra towels, bathroom small, nothing up to date!
Nothing , it was the worst stay ever!
Stayed in June 2024
Reviewed: 24 June 2024
Tara
United Stateseverything was terrible from the moment we walked in the door until we left. beds were terrible, no pool, over disgusting. would never stay again
everything was terrible from the moment we walked in the door until we left. beds were terrible, no pool, over disgusting. would never stay again
Stayed in May 2024
Reviewed: 28 May 2024
Tonya
United StatesThey are under construction and there were no signs to tell you where the guest check in desk was. No one cleaned our room and we were there two days. They put us by the pool area and it was loud. They should ask if someone wants to be near that area.
Location
Stayed in May 2024
Reviewed: 27 May 2024
Dierdre
United StatesConstruction
Danish and friendly staff Susie🌞
Stayed in May 2024
Reviewed: 3 May 2024
Christopher
United StatesThe pool was closed due to construction, it was so loud due to gambling area being connected to the rooms. The beds were so hard and made it so hard to get comfortable.
Lady at front desk was very helpful.
Stayed in April 2024
Reviewed: 22 April 2024
Nadine
United StatesThe way to check in was like a security Maze.
It was surrounded lots of stores
Stayed in April 2024
Reviewed: 11 April 2024
Elda
United StatesNo coment
Clean, comfortably pillows and Convenient location
Stayed in April 2024
Reviewed: 17 January 2024
Loop
United StatesEVERYTHING. Worse stay I have ever had in my life. Never be back. Outdated, don't know where to check in, says pool online get there and no pool because its been down for over 10 months and can't get a refund due to this as I traveled with 4 kids that wanted a pool....lady at the check in counter told my 17 year old, soon to be 18 to not go on the gym equipment because its not safe. Had a pizza delivered and was left at the check in/check out desk and they didn't call to tell us. Rooms need a big makeover. Cable stations PLAYED PORN ON TV!!! Will never go back. Back parking lot had no lights, creepy and dangerous honestly. I could go on but I would be here all day
There was nothing here we liked. It was a horrible stay. False advertising for a pool and was down for 10+ months...horrible
Stayed in December 2023
Reviewed: 13 January 2024
Donn
United StatesAbove.. the fact that the POOL is still closed!! 1 year (seems like) we book this hotel at least twice a year, sometimes more and want to keep coming...
We do love the Complimentary Breakfast but always exact stuff! day in and day out. A variety would be nice! Literally same food choices as when we were here in July.
Stayed in January 2024
Reviewed: 15 November 2023
Frances
United StatesLocation was cool and selection was good
Stayed in October 2023
Reviewed: 12 November 2023
Tabitha
United States- Breakfast is great , my kids really like the selection/variety - Housekeeping is wonderful very organized ( clean towels were always available when we needed them ) - staff is very helpful & friendly. - Good prices & pet friendly
Stayed in November 2023
Reviewed: 2 November 2023
Victoria
United StatesThe biggest problem was there were no elevators so everything had to be carried upstairs. The indoor pool was closed. I requested more linens since there was only one towel one hand towel one washcloth in the bathroom but they were out of washcloth so I was only able to get a hand towel and bath towel. There were no ice machines located on the second floor and the guest laundry on the second floor was also closed. Overall the largest problem was the lack of an elevator.
The breakfast was excellent the staff was very friendly. The rooms were clean.
Stayed in October 2023
Reviewed: 30 October 2023
Christine
United StatesRugs were vacuumed but stained and dirty. Bed was lumpy.
People and location
Stayed in October 2023
Reviewed: 24 October 2023
Terrance
United StatesVery good beds. Microwave and fridge were nice to have.
Stayed in October 2023
Reviewed: 4 October 2023
Kathleen
United Statesno pool
My weekend getaway
Stayed in September 2023
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