After a long drive to our destination, we had to wait 45 minutes to get our room key, just to use a restroom. There was trash in hallways. Half the paint was missing on our door. Roaches in the room. No toilet paper. No iron. Dirty towels from before I presume. When I asked for fresh ones, they said I had to go down and get them myself. Chain lock on door would disconnect. You could see daylight around door. Landscape was destroyed. Floors were dirty and gross.. The beds were as worn out as a prostitutes after working overtime.

The location

Stayed in June 2023

My shower was clogged up

Location

Stayed in June 2023

Rooms need a little extra TLC

We stay here every time! Staff is amazing! Breakfast has improved!

Stayed in May 2023

The room was decent however me and my family got chlorine poisoning and the staff did nothing nor did the manger. My family and I had to go to the hospital.

The room was decent however me and my family got chlorine poisoning and the staff did nothing nor did the manger. My family and I had to go to the hospital.

Stayed in May 2023

A lot of noise kids running up and down the hallways. There was one kid in particular having a meltdown crying and screaming while others are trying to sleep. Also there were ramen noodles clogged in the bathroom sink.

The front desk clerk was nice and helpful.

Stayed in May 2023

TV quit working in first room, moved to another where the plumbing was not working, Toilet would not flush, tubs backing up, was happening in multiple rooms. We were not offered any compensation for this Very unhappy.

The staff was friendly

Stayed in June 2023

there was a bed bug in our room and I was not pleased at all.

very close to restaurants and shopping

Stayed in June 2023

Our room was dirty. Stains on the wall beside the bed. Stain on the headboard. No extra pillows upon checking in. They don’t even start you out with 4 pillows per bed. The bathroom had buildup’s in the corners. During breakfast there was our shoes were sticking to the floor.

Room was spacious. That was the only perk.

Stayed in June 2023

Great area. Safe. Well lit and friendly staff. Also had good breakfast and very clean

Stayed in June 2023

pool, cleanliness of the room, bathrooms, torn dust covers, blood on the sheets, dirty soap dispenser,rust just look at pictures

location

Stayed in June 2023

Everything was great no issues

Everything was great and when visiting Columbus in the future I will contact you. The front man was very nice and informed us of the free breakfast and told us if we had any problems told let him know.

Stayed in June 2023

Great location Bradley park Columbus Ga!

Stayed in June 2023

breakfast could be better

comfortable bed and I love directv

Stayed in June 2023

Marijuana smell of someone smoking inside bldg. Awaken from hard sleep at 12:30 with screaming, yelling, fighting right outside our door. It was so extreme, we were unsure if guns would be fired. Tried to call front desk 6x(4 from room, 2x from my cell), no answer. At checkout I was informed of a foster care situation where kid had to be arrested. It was not a quick resolution, kept us up for a while, especially because we didn't know what was happening since front desk wouldn't answer. At checkout, no apology, simply out of our control. We paid for a restful service & did not receive it. Things hapoen, if only the desk would answer phone & explain, we may have been able to sleep, but not knowing & lack of communication is unexcusable.

Location, facilities over all.

Stayed in May 2023

it’s was dirty from the towel, bed sheets, showers and even saw a few roaches 🪳🤮.

It’s was in a good location, private.

Stayed in May 2023

The sheets on my bed was strained very badly but when I called the front desk the guy brought clean sheets up. He did apologized and was very kind.

The breakfast was awesome. The room was cleaned and the air condition was on.

Stayed in May 2023

I will never want to stay on the first floor. Someone above us had a child that stomped and ran and dropped stuff all night and all morning.

Great room in a great area. Lots of eating places close by.

Stayed in May 2023

our bed was broke.

Stayed in May 2023

Rust around the shower drain. First room assigned the AC was broken and had to switch rooms. A little musty. Smelt like weed in front of doors where people were smoking right next to entrance. Weed smell throughout halls.

Wonderful staff.

Stayed in May 2023

Water pressure in the shower was low.

The location is convenient to restaurants and shopping.

Stayed in May 2023

The young lady Kelly was very rude and unprofessional she came in at at 11 that night I called front desk and asked her can she please come to my room because I had a issue she replied back and told me she wasn't coming any where and ask me what I wanted I explained to her what was going on and she replied back very very rudely couldn't sleep from all the running up stairs at 1230 in the morning I wouldn't recommend this hotel to no one

The front desk guy that was working the 3 to 11 shift was extremely nice he did everything he could to make sure we was welcome and also mrs.melinda was very helpful

Stayed in May 2023

Filthy rooms. Found dirty underwear under the bed. The floor was not vacuumed & I was there with my baby who had no choice but to crawl on the nasty floors. In addition, I asked for a crib before booking but they didn't have any, nor where there any high chairs in the cafeteria. The pool was disgusting ad well. Super dirty. Stuff floating all in the water & way too much chlorine. My skin was itchy as soon as I got in the water. Then, to top things off, the water was shut off during my stay and I wasn't even informed. Had to use water bottles to rinse off.

Location

Stayed in May 2023

The mattress paid should have been replaced the person on duty replied that the stings on the mattress do not come out left the room never did come back with a clean mattress pad

mattress pad were very dirty it were not replaced so no mattress pad were on my bed for the night breakfast were okay the breakfast were clean

Stayed in April 2023

food left in refrigerator from previous guest. Bed had dirt in the sheets. The pool was green.

location

Stayed in April 2023

comfortable and good price

Stayed in March 2023