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Reviews of The Commonwealth 3 stars

901 Bank Street, Richmond, VA 23219, United States

#15 of 73 hotels in Richmond

Guests' Choice

Review score

Based on 563 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 14 April 2025

    8.0
    Conveniently located one night stay for a group
    • Leisure trip
    • People with friends
    • Roomy Two Double Suite - Accessible
    • Stayed 1 night
    • Submitted via mobile

    My friends and I traveled from out of town for a concert. With three of us it was nice finding accommodations that were centrally located and allowed for each of us to have a sleeping arrangement. The suite was spacious as was the bathroom. The valet offer is great because you're so close to many amazing bars and restaurants. We walked all over downtown. The fold out couch was not comfortable but when are they ever? It would have been smarter to just sleep on the couch as it was comfortable and long enough. Overall, a great hotel for a night or two. Will stay here again due to the location and spacious rooms.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    9.0
    Superb
    • With a pet
    • Leisure trip
    • Family with young children
    • Roomy Two Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Mini bar options would have been nice!

    Super comfy beds, Nice staff, very clean! beautiful location but if you’re driving, no parking options besides $37 valet

    Stayed in April 2025

  • Reviewed: 11 April 2025

    8.0
    There is potential for the hotel to be exceptional.
    • Business trip
    • Solo traveller
    • Cozy King Studio
    • Stayed 1 night

    Shower leaked (couldn't stop the water flow) Toilet kept running (couldn't get it to stop) Need to align the online digital experience with in person. No one was at the front desk or valet when I arrived and there was no sign saying "be right back." I was told via the app and in person that valet parking was $33 yet was charged $37 which I realized only post my departure. When I called re: this the person who helped was friendly but the initial response was "oh yea, the price went up" and was going to leave it at that until I challenged to say you are marketing one price and charging me another. It was eventually resolved.

    Convenient location. Great price. Love the layout of the room, comfort of the sheets. Love the texting ahead of check in, online check in, opportunity to add things in advance. Really set a nice tone of engagement, efficiency, etc.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    7.0
    A comfortable stay.
    • Leisure trip
    • Couple
    • Cozy King Studio
    • Stayed 1 night
    • Submitted via mobile

    Some things are showing their age, like the shower fixtures and furnishings.

    The room is very spacious and comfortable.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    9.0
    Most excellent but too short.
    • Leisure trip
    • Solo traveller
    • Cozy King Studio
    • Stayed 1 night
    • Submitted via mobile

    This suite was much larger and nicer than “luxury” hotel rooms I’ve paid too much to inhabit.

    Stayed in March 2025

  • Reviewed: 28 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Roomy King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Snack room / snack options

    The rooms are very spacious and the beds are soooo comfy!

    Stayed in March 2025

  • Reviewed: 17 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Homey King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great value

    Stayed in March 2025

  • Reviewed: 9 February 2025

    7.0
    Perfect locattion and comfy rooms!
    • Leisure trip
    • Couple
    • Cozy King Studio
    • Stayed 3 nights
    • Submitted via mobile

    Faucet and shower had issues

    Location- nice suites! Kitchen area- work area! Kind employees at front desk and doors

    Stayed in February 2025

  • Reviewed: 28 January 2025

    9.0
    Nice way to ring in the New Year
    • Leisure trip
    • Couple
    • Roomy Two Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast was great

    Stayed in January 2025

  • Reviewed: 27 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Roomy Two Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Good location, friendly staff.

    Stayed in January 2025

  • Reviewed: 9 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Cozy King Studio
    • Stayed 3 nights
    • Submitted via mobile

    Staff pleasant. Helpful Room was a suite. Comfortable and quiet

    Stayed in January 2025

  • Reviewed: 3 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Roomy Two Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Sofa bed super uncomfortable and old, thin mattress.

    Room was very nice and breakfast was very good.

    Stayed in December 2024

  • Reviewed: 2 January 2025

    8.0
    A good value and location overall despite some staff and shower issues.
    • Leisure trip
    • Couple
    • Cozy King Studio
    • Stayed 1 night
    • Submitted via mobile

    The first night we arrived (Sunday), the front desk person and valet were professional but not friendly. It seemed like we were inconveniencing them. Also, the shower in the room was tricky. It was challenging to get the water hot or colder at times. There was a slight chemical smell in the hotel hallways. The staff and valet the last day of our stay (Wednesday) were much friendlier and more approachable.

    We loved the room size, location of the hotel and comfortable beds.

    Stayed in January 2025

  • Reviewed: 1 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Roomy King Suite
    • Stayed 1 night
    • Submitted via mobile

    Room was spacious and bed was comfortable

    Stayed in December 2024

  • Reviewed: 1 January 2025

    8.0
    Great location, spacious rooms and historic building but basic amenties.
    • Leisure trip
    • Family with young children
    • Roomy Two Double Suite - Accessible
    • Stayed 1 night
    • Submitted via mobile

    Worn common space with basic amenities

    Great location and spacious room.

    Stayed in December 2024

  • Reviewed: 27 December 2024

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Homey King Suite - Accessible
    • Stayed 1 night
    • Submitted via mobile

    A little bit pricey for one night.

    Always a good stay. People are nice and the accommodations are fine.

    Stayed in November 2024

  • Reviewed: 19 December 2024

    9.0
    Wonderful staff, beautiful room, great location!
    • Leisure trip
    • Family with young children
    • Comfy King Suite
    • Stayed 1 night

    The elevator was a bit small and I did smell smoke in the hallways. I also noticed the tub didn't drain very well.

    The room was beautifully furnished and clean!

    Stayed in October 2024

  • Reviewed: 8 December 2024

    7.0
    Overall a pleasant stay
    • Leisure trip
    • Solo traveller
    • Cozy Two Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    The pillows were uncomfortable

    The location was key, the room was clean and modern and the staff was friendly

    Stayed in December 2024

  • Reviewed: 8 December 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Cozy King Studio
    • Stayed 1 night
    • Submitted via mobile

    Some areas need upkeep and it was weird in that most areas look like they started decorating for the holidays then stopped. There was a very tall ladder by the tree that sat there for 2 days during our visit and was still there when we left and no one seemed to be using it .Also, the person working the bar was a bit rude like she didn’t want to be there- the person she was training was very nice. Pillows were plentiful but not comfortable

    Location

    Stayed in December 2024

  • Reviewed: 5 December 2024

    8.0
    Good value, big rooms, excellent staff!!
    • Solo traveller
    • Roomy Two Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Could use a little cosmetic spruce up, shower not that hot and bathroom fixtures kinda sketchy. Leaky, slow drains,ect.

    The staff is excellent. Front desk, valet, Bartender (Maria?) was wonderful!

    Stayed in December 2024

  • Reviewed: 1 December 2024

    9.0
    Perfect stay in a cozy, roomy hotel with character
    • Leisure trip
    • Group
    • Roomy Two Queen Suite
    • Stayed 2 nights

    When we first arrived, the air conditioning was not properly working in the living room areas of our two rooms so we had to call maintenance to fix it. They came super quickly and helped us turn it on so that it blew at a comfortable temperature.

    The staff was extremely friendly and helpful. We booked two Roomy Queen suites and they were so perfect for a larger group. We loved having the living room area as an additional space to hang out and get ready.

    Stayed in November 2024

  • Reviewed: 30 November 2024

    8.0
    Great place, very spacious and at a good price.
    • Leisure trip
    • Group
    • Cozy Two Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Our rooms were huge and very accommodating for 3 people. Staff were super friendly, great location and bar/ restaurant on site.

    Stayed in November 2024

  • Reviewed: 25 November 2024

    8.0
    Plesent atmosphere , good location and good staff
    • Leisure trip
    • Couple
    • Cozy Two Queen Studio
    • Stayed 1 night

    some scratches and dings on some furneture, some areas show heavier use

    Stayed in November 2024

  • Reviewed: 11 November 2024

    7.0
    Nice but weird
    • Leisure trip
    • Couple
    • Roomy Two Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    The valet parking was too expensive and very inefficient. It was more of a burden than value.

    We took the suit therefore it was wide and comfortable.

    Stayed in November 2024

Showing 1 – 25

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