Too expensive

Stayed in July 2023

I'm not opposed to having dogs in the hotel, but it might be a good idea to have an area of the hotel where there are no dogs in rooms in that area. There were a couple of times when I heard barking and howling from a couple of times, it didn't last for long, but it was tad annoying.

Breakfast was good, wish there was more of a variety. The location was fantastic....great views, very peaceful.

Stayed in July 2023

The location and views are perfect.

Stayed in August 2023

No complimentary breakfast.

Stayed in August 2023

Lack of full service restaurant was a disappointment for the high price of accommodations.

Ok. Not great.

Stayed in July 2023

Everything was phenomenal with the exception of the room shower. The water pressure was very low and the missing door concept let in a lot of draft.

I really enjoyed the beach access, hotel amenities, and the staff. Food was good, drinks were made well, and the bike rentals were enjoyable. The room was very clean and we were very comfortable.

Stayed in July 2023

we were over charged for our room. I am not sure how to handle this as we booked through Booking .com

The breakfast was great, lots of selection.

Stayed in July 2023

Breakfast wasn't included. Since it is connected to a Residence Inn that were given breakfast, it seemed weird. For the price paid, I would have expected breakfast included. Also housekeeping was not very reliable. They should have made sure we knew that it would be every 2 days, which was fine but the day they were to come, they knocked at 8L30 am. I asked if they could come back in 1/2 hour because i would be done and out by then, They said NO.

The location was good. Most of the staff was very helpful. The rooms were clean.

Stayed in June 2023

Hidden fees. You should list the total price including the island per person fee.

Breakfast was not free like the Residence Inn.

Stayed in July 2023

Management did not prepare for holiday booking. Restaurant ran out of food and we could not get dinner twice. Bar ran out of condiments, no lemons or limes for 3 days. No umbrella service on beach one day.

The room was as expected, pool, towels, beach access was all good. Staff was friendly and hellful.

Stayed in July 2023

No clean room ...

Good

Stayed in July 2023

For paying nearly $400 a night, I would've expected a continental breakfast option. Or at least coffee. The small room coffee pot was handy, but most ppl don't travel with cream and sugar to provide enough without having to call down for it. The outdoor chairs on the balcony, while great to have, were extremely uncomfortable for me and my aging father. Iknow they're designed for weather but they were not forgiving to sit in. I'm assuming it was a staffing problem in the restaurant, but both the dinner and the lunch, while not overly busy, took 30 minutes to serve after ordering. We had 2 shrimp baskets and a jumping shrimp. On Saturday afternoon, the bartender was the only one working the floor and she was swamped. I didn't see any host personnel willing to jump in and perhaps run food or help bus tables, until they needed that table for a guest. (15 years food service experience talking) While having a Starbucks is better than nothing, only having it available 4 hours a day is ridiculous. So I still felt the need to leave the property more than I wanted to for food and drinks when I really wanted to hang out by the water, the pool, the musicians, the shaded tables, and the cornhole area. I liked having the fridge in the room so I could keep a few beverages, but I would've also liked a small microwave. I know your goal is to get guests out of their room to go enjoy the property, but with my father struggling with mobility, he would've liked a way to eat a warm late night snack in the room. Especially since your lobby quick store carries microwaveable snacks. I understand this location also has a Residence Inn which presumably had microwaves and breakfast, but Courtyard brings me to think that I am there to not only have my relaxed vacation vibe, but also that I should have the things I want at my fingertips. I do think some more information on nearby activities or suggestions about local restaurants would also be good to have.

I liked the view from the oceanfront room. I liked the size of the balcony, not the tiny one and not the biggest one. It had a good sized table with 4 chairs. This was perfect for watching and listening to the ocean. I liked the outdoor activities of the location. The pool, splash pad, and hot tub were great. There was cornhole and a couple of firepits available. This location was pet friendly and seemed comfortable for the fur friends. The restaurant on the lobby level served good food. The side chair beside the bed in our double queen room was very comfortable. I only wish there had been room for 1 more of them so my father and I both could sit there in comfort. The maintenance response to the frozen over fridge was very prompt and resolved while we were out getting dinner. Our beds, while firm, were comfortable and had nice linens. The lightweight comforter was nice to have and made me feel at home. Our server at dinner, Marquez, was funny and entertaining. He made us feel very at home.

Stayed in July 2023

We had a disappointing experience in the bar. It was a happy hour and the tap (or the CO2?) for both of the offerings wasn't working, so we didn't get to try them. And there was no offer made of another drink (for the same price). I think that should have been done.

We ate one morning at the Starbucks and it was very good.

Stayed in June 2023

$20 destination fees. we were not told about .

beach

Stayed in June 2023

Shore the food !

Stayed in June 2023

There are no postings for breakfast times. Out of stock on a lot of items. Pet urine in the elevators. No carts were available at checkout. I took multiple trips to carry my bags to the end of the parking lot. The bathroom had an open bar of soap sitting out when we got to the room.

The beach was beautiful and clean. The extra credits were a great bonus.

Stayed in June 2023

They charge a pet clean up fee of $150 but my balcony was filthy with pollen and dog hair , from the previous person.they obviously did not clean the balcony. They sent someone to wipe off the table full of dog hair but he did not sweep or anything.

The location..short walk to the beach.

Stayed in April 2023

the air conditioning

everything but the air conditioner

Stayed in May 2023

The food was not good no breakfast for the Courtyard except the Starbucks

awesome location right on the beach.

Stayed in April 2023

nothing

the beach front

Stayed in April 2023

Disgusting coffee in rooms. Some outdoor furniture was disgustingly filthy.

Nice rooms and indoor common areas. The access to beach was excellent

Stayed in April 2023

The tap water and shower water had a weird smell. Perhaps sulfur or something.

Location was perfect. We enjoyed the hot tub, and the view from our room was spectacular.

Stayed in April 2023

This is a beautiful hotel. Our room was great, Oceanfront is exactly that.

Stayed in April 2023

Food left a bit to be desired. The pizza we ordered looked and tasted like it was a frozen one, the seafood dip was very watered down I've yet to figure that out. I love staying there but not eating there sorry.

Staff was wonderful very chipper and upbeat. Very helpful with any question we had. Room was very clean and spacious. Clean linens. I would stay again!!

Stayed in April 2023

N/A

The view of where we was it was so beautiful. The peace and quiet and everyone respectful. The whole staff was great. The beds was super comfy

Stayed in March 2023